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Customer Service Specialist
4 months ago
Cornerstone Staffing is partnered with a customer who is in the Electrical wholesale business. We are hiring experienced CSRs who have strong problem solving and critical thinking skills Electrical product knowledge and experience in shipping is a huge plus
Job Title: Customer Service Representative
Location: Downtown Dallas (on-site)
Pay: $17.00/hr
Schedule: Business hours
Job Description/Requirements:
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Customer Service Representatives will be assisting customers with electrical products via phone, email and chat
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Minimum 2 years customer service experience - call center and electrical knowledge/experience preferred
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Ability to demonstrate soft skills (customer service, listening skills and customer empathy)
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Must be computer literate
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Ability to multi-task and use different systems simultaneously
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LTL/Shipping experience preferred
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Technical support experience
Application Process Includes:
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Skills Testing
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Drug testing
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Background check