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Case Manager, Licensed

2 months ago

Coral Gables, United States InsideHigherEd Full time
Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.

GENERAL DESCRIPTION:

The responsibilities include assuming a primary role in the assessment, referral, intervention, and case management of various student issues, including health and mental health emergencies.

The Case Manager (Licensed)/Student Liaison (CML/SL) reports directly to the Associate Vice President for Student Affairs and Dean of Students with an indirect reporting relationship to the Associate Dean of Students and Social Worker. The CML/SL may receive referrals from any University community members.

PRIMARY DUTIES AND RESPONSIBILITIES:

The Case Manager (Licensed)/Student Liaison (CML/SL) is a member of the Dean of Students Office (DOSO) staff and provides consultation and advisement on student mental health-related matters. The CML/SL is a DOSO liaison to the Counseling Center, Student Health Center, and the Office of the Ombudsperson and receives case management referrals from these and other offices and individuals. CML/SL works to assist in the resolution of student queries and concerns regarding physical, mental, social, familial, academic, disciplinary, economic, and other areas affecting their matriculation at the University by providing a range of support and clinical intervention services. The CML/SL interacts regularly with parents, mental health professionals, hospitals and social service agencies, and various members of the University community.

Case Management (60%)

  • Assist the Associate Vice President for Student Affairs and Dean of Students and Associate Dean/Social Worker in addressing parental questions and concerns
  • Manage and provide crisis intervention services that may arise in the course of regular working hours to manage or assist University personnel in addressing student crises
  • Perform psycho/social evaluations in an effort to determine students’ needs, create and execute intervention plans designed to minimize and/or resolve student issues
  • Conduct short term counseling and provide continuity of care until student is referred and linked with appropriate services and continue to provide case management services as needed
  • Facilitate, coordinate and/or initiate psychiatric hospitalizations when appropriate and/or follow through with discharge planning
  • Provide referrals to university and community agencies
  • Communicate and coordinate with parents, University personnel, hospitals, and other professionals to address student needs and provide continuity of care to students
  • Provide consultation, advisement, and resources to the University community, parents, providers, and other stakeholder on student mental health related matters
  • Provide support and guidance to University Troubleshooters in matters pertaining to case management maintenance and access to records, when appropriate
  • Contact and collaborate with other University departments
  • Collect, evaluate, and record all facts pertaining to student cases
  • Maintain factual case records and prepare necessary statistical reports
  • Report case updates to and receive case supervision from Associate Dean and Social Worker
  • Prepare monthly reports

Dean of Students Office (20%)

  • Serve on Student Affairs Crisis Coordinators (SACC) rotation - assume duty on 24-hour crisis response roster as needed
  • Serve on the Student Assessment Committee (SAC) and prepare minutes and relevant letter and communicate decisions with student, parent, University Departments, or other entities
  • Provide support for intake related to Title IX situations to include sexual misconduct
  • Follow-up with Student Assessment Committee cases and ensure student compliance with requirements
  • Perform other general or specific duties as assigned by the Associate Vice President for Student Affairs and Dean of Students and/or the Associate Dean of Students and Social Worker
  • Initiate parental contact when appropriate
  • Assume the role of Associate Dean/Social Worker when needed due to absence

Student Liaison (10%)

  • Interpret University policy when student challenges surface and make recommendations on policy changes as deemed appropriate
  • Educate the University community on social and developmental trends and occurrences that have the tendency or likelihood of affecting the student population
  • Serve as liaison to Housing and Residential Life for on-campus housing-related matters

General (10%)

  • Participate in campus activities within the Division of Student Affairs (Orientation, Leadership Programs, Homecoming, Convocation, etc.)
  • Serve on Student Affairs or University committees as assigned or requested
  • Perform other general or specific duties as assigned by the Associate Vice President for Student Affairs and Dean of Students

KNOWLEDGE, SKILLS, ABILITIES (KSA):

  • Licensed clinical social worker or licensed mental health counselor
  • Knowledge of behavior health
  • Strong administrative and problem-solving skills
  • Excellent communications skills
  • Very organized and detail-oriented
  • Excels in a fast-paced environment

EDUCATION REQUIREMENTS:

  • Master’s degree in social work, psychology, or related field
  • Licensed clinical social worker or licensed mental health counselor

WORK EXPERIENCE REQUIREMENTS:

  • Minimum of 3 years full-time professional experience required; higher education experience preferred



The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.Job Status:Full timeEmployee Type:StaffPay Grade:A9