![PeopleShare](https://media.trabajo.org/img/noimg.jpg)
Senior Customer Service Representative
3 weeks ago
Senior Customer Service Representative Job Details:
- Schedule: Monday - Friday 8AM - 5PM
- Pay Rate: $20 - $25 per hour
- Temp-to-perm
- Health Benefits and Referral Bonuses are available
- Ensures customers receive, efficient and courteous attention for all contacts and transactions.
- Resolves arbitration differences in a polite and distinct manner ensuring each customer is aware of sale regulations.
- Recommends new customer services and procedures to the Office Manager.
- Maintains a good flow of communication with management and office personnel.
- Ensures proper follow-through on all directives, bulletins, schedules and accounting from the Office Manager or other corporate sources.
- Communicates all final decisions to the customer and coordinates the post-sale process.
- Coordinates third-party inspections and performs proper recordkeeping.
- Practices proper loss prevention and reaction procedures in accordance with policy.
Senior Customer Service Representative Job Requirements:
- Six to eight years of clerical experience.
- Two to four years of automotive industry experience.
- Notary designation preferred.
- Ability to work in a high performance, fast-paced team environment.
- Excellent verbal and written communication and interpersonal skills.
- Maintain a professional appearance with a positive attitude.
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
IND27
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