Lead Pharmacy Technician

1 week ago

Chattanooga, United States Shields Health Solutions Full time

At Shields, we pride ourselves on our culture of inclusion and kindness and the difference we make in patients' lives every day. We are tremendously proud to be certified as a 'Great Place to Work' four years in a row. In 2022, we were awarded US Fortune Best Workplaces in Health Care, Fortune Best Workplaces for Millennials & Fortune Best Workplaces for Women.

Improving lives and elevating performance are at the heart of everything we do. That's why more health system leaders trust Shields to elevate access, outcomes and growth within specialty pharmacy - delivering value throughout the entire health system. Leveraging our proven Shields Performance Platform - we deliver the financial results that health systems demand and the superior outcomes patients deserve. With the foremost leaders in specialty pharmacy on our team; proven success partnering with more than 70 health systems; and a vested interest in delivering measurable results - we are the partner health systems trust to transform their specialty pharmacy into a powerful growth engine and elevate performance where it matters most.

Job Purpose:

The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services. We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required. Critical to this position is a person who is able to work independently and establish strong and credible relationships with patients, clinicians and internal Shields staff. Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. Detail orientation and strong administrative/organization skills are required. Mature, approachable, professional, and comfortable in dealing with others both in-person and on the phone. Applicant must be reliable, tolerant, and determined; an empathetic communicator, able to see things from the other person's point of view. Most importantly, person must be able to work as a member of a close-knit team.

Provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize pharmacy to fully benefit from its superior patient care services. Given that the Pharmacy Liaison will be located in one of the medical center clinics, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success.

Job Duties:

  • Provide "legendary" care to hospital patients by providing a full suite of custom medication management services
  • As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone
  • Educate prospective pharmacy patients on how hospital serves patients and improves their overall care.
  • Support outpatient retail and specialty prescription medication needs.
  • Grow the specialty pharmacies patient population
  • Ensure that patients remain on track with medication regimens- outbound therapy/medication adherence check-ups; secures refill prescriptions.
  • Communicate effectively with the centralized Patient Service Center with respect to such communications as: the refill report, the zero-fill report, the monthly outstanding report and the appointment list.
  • Help develop new processes to ensure smooth operations and patient care.
  • Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
  • Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids.
  • Answer, resolve and triage inbound inquiries.
  • Perform refill reminder calls under the supervision of a pharmacist.
  • Resolve insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance.
  • Ensure appropriate documentation in all required systems/tracking mechanisms.
  • Manage, organize, and update relevant data using database applications.
  • Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
  • Identify trends, resolves problems; recommend improvements; implement change.
  • Actively participate in process improvement initiatives.
  • Act as a value-added business partner to stakeholders throughout the organization.
  • Protect organization's value by keeping information confidential.
  • Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations.
  • Willing to do whatever is necessary for the betterment of the Company.
  • Other duties as assigned.

Skills: Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator

Other: Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

Specialties: Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus

Experience/ Education:

Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Years of Experience: Required 2 years, Preferred 3-5 years' experience as a Pharmacy Technician

Education: High School Diploma or GED required

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

PDN-9d9c1a98-3e1e-4c51-b905-7c37307a4b5b

  • Lead Pharmacy Technician

    19 hours ago

    Chattanooga, TN, United States Shields Health Solutions Full time

    At Shields, we pride ourselves on our culture of inclusion and kindness and the difference we make in patients' lives every day. We are tremendously proud to be certified as a 'Great Place to Work' four years in a row. In 2022, we were awarded US Fortune Best Workplaces in Health Care™, Fortune Best Workplaces for Millennials™ & Fortune Best Workplaces...

  • Certified Pharmacy Technician

    6 months ago

    Chattanooga, United States CHI Memorial Chattanooga Full time

    Overview Responsibilities As our Certified Pharmacy Tech at CHI Memorial now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health you'll help our patients feel better by providing safe and effective medications to them. You'll help our doctors and nurses feel better knowing that you are providing accurate and...

  • Washing Machine Technician Lead

    1 week ago

    Chattanooga, Tennessee, United States Princeton Linen Supply Full time

    Job Title:Washing Machine Technician LeadAbout Us:We are a leading commercial laundry service provider in New Jersey and the Greater Philadelphia area. Our team is dedicated to delivering exceptional service and quality to our clients.Salary:Pay to scale with experience, estimated $60,000 - $80,000 per year.Job Description:Maintaining Equipment EfficiencyAs...

  • Mental Health Technician

    2 weeks ago

    Chattanooga, United States HCA Full time

    Description Introduction Do you have the career opportunities as a(an) Mental Health Technician you want with your current employer? We have an exciting opportunity for you to join Parkridge Valley Hospital which is part of the nations leading provider of healthcare services, HCA Healthcare. Benefits Parkridge Valley Hospital, offers a total rewards...

  • (CMA / CNA) Training & Mentorship Programs - Alexian Brothers Pharmacy

    5 months ago

    Chattanooga, United States Ascension Full time

    Hiring for FT, PT, and PRN, 8 hr shifts, All shiftsAlexian Brothers Pharmacy, part of Ascension is looking for caring and compassionate Certified Nursing Assistants (CNAs) to join our team!We’re the second-largest nonprofit system in the U.S., employing more than 150,000 associates. We offer the opportunity to work in independent living, assisted living,...

  • Staff Pharmacist

    7 days ago

    Chattanooga, United States CVS Health Full time

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we...

  • Patient Care Technician

    4 weeks ago

    Chattanooga, Tennessee, United States Erlanger Health System Full time

    Patient Care Technician Opportunity at Erlanger Health SystemWe are seeking a skilled Patient Care Technician to join our team at Erlanger Baroness Hospital. As a Patient Care Technician, you will play a vital role in providing exceptional patient care and supporting the healthcare team.Responsibilities include:* Providing direct patient care under the...

  • LASH TECHNICIAN LASH ARTIST

    2 months ago

    Chattanooga, United States Cj White Llc Full time

    Job DescriptionJob DescriptionWHO WE ARE:We have P.A.S.S.I.O.N! It's what we offer to every guest. We help our guests look and feel beautiful, and it's how we exemplify ourselves as a community built on love, loyalty and confidence.The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a...

  • Clinical Pharmacist Specialist

    1 week ago

    Chattanooga, Tennessee, United States BrightSpring Health Services Full time

    About the RoleWe are seeking a skilled Clinical Pharmacist to join our team at Amerita, a leading provider of home infusion therapy. As a key member of our Pharmacy team, you will play a vital role in delivering high-quality patient care and ensuring the safe and effective use of medications.Key ResponsibilitiesEvaluate and monitor drug therapy for patients...

  • Central Sterile Technician

    1 month ago

    Chattanooga, United States Center for Sports Medicine & Orthopaedics Full time

    The Center for Sports Medicine and Orthopaedic Surgery Center is seeking a Central Sterile Technician for a PRN position in Chattanooga, TN. Center for Sports Medicine & Orthopaedics has opened a new state of the art Ambulatory Surgery Center. This 10 OR suite ASC is the largest in the state of Tennessee. We have been Chattanooga's leading provider of...

  • Leading Controls Systems Specialist for Commercial HVAC Projects

    1 week ago

    Chattanooga, Tennessee, United States Johnson Controls Full time

    Unlock a Rewarding Career in Building AutomationWe are seeking an experienced HVAC Senior Controls Systems Technician to join our team at Johnson Controls. This role offers a unique opportunity to work on commercial HVAC projects, leveraging your technical expertise to deliver exceptional results.About the Job:This position involves working with electronic...

  • Heavy Equipment Shop Technician Specialist

    4 days ago

    Chattanooga, Tennessee, United States Stowers Machinery Corporation Full time

    Job OverviewAt Stowers Machinery Corporation, we're fortunate to have served East Tennessee since 1960. This region is a great place to live, work, and raise a family.Estimated Salary:$55,000 - $65,000 per year, depending on experience.About the RoleWe're seeking an experienced Heavy Equipment Shop Technician Specialist to perform maintenance, repairs, and...

  • Pest Control Technician

    6 months ago

    Chattanooga, United States Superior Contracting & Maintenance Full time

    Superior Contracting & Maintenance, a leading company in construction industry is seeking a Pest Control Technician to join their team. As a Pest Control Technician, you will be responsible for identifying and eliminating pests, insects, and rodents from residential properties. You will work closely with Superior's Property Management team to assist in...

  • Bridge Inspection Team Lead

    6 months ago

    Chattanooga, United States Barge Design Solutions Full time

    Bridge Inspection Team Lead Career Area: Engineering - Civil What We're Looking For:   Barge Design Solutions is looking for a Bridge Inspection Team Leader to work from one of our Tennessee offices . This engineer will supervise and perform structural inspections on bridges and ancillary structures, serving as the Team Leader. The Team Leader...

  • Regional Equipment Maintenance Technician Specialist

    5 days ago

    Chattanooga, Tennessee, United States Cemen Tech Full time

    About the RoleWe are seeking a skilled Regional Equipment Maintenance Technician to join our team. This is a fantastic opportunity for an experienced professional to work with a leading company in the concrete production industry.Estimated Salary: $80,000 - $120,000 per year, depending on experience and qualifications.Job DescriptionThe Regional Equipment...

  • Water Damage Restoration Team Lead

    3 days ago

    Chattanooga, Tennessee, United States Roto-Rooter - Chattanooga Full time

    Job OverviewRoto-Rooter Plumbing & Drain in Chattanooga, TN and Ringgold, GA is seeking a full-time Lead Restoration Tech to oversee emergency services for our customers.Key Responsibilities:Oversight of each job as you and your team complete emergency servicesRemoving damaged building materials, excess water, and mold remediation and encapsulationSetting up...

  • HVAC Senior Controls Systems Technician

    3 weeks ago

    Chattanooga, United States Johnson Controls Full time

    ***** Sign On Bonus Available *****Be part of the future!We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people. You bring your talent; we’ll give you the space and opportunities to grow and succeed. We are committed to making a difference.What...

  • HVAC Senior Controls Systems Technician

    2 weeks ago

    Chattanooga, United States Johnson Controls Full time

    ***** Sign On Bonus Available *****Be part of the future!We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people. You bring your talent; we’ll give you the space and opportunities to grow and succeed. We are committed to making a difference.What...

  • HVAC Senior Controls Systems Technician

    3 days ago

    Chattanooga, United States Johnson Controls Full time

    HVAC Senior Controls Systems Technician at Johnson Controls summary: The HVAC Senior Controls Systems Technician specializes in the preventive maintenance, repair, installation, and troubleshooting of complex HVAC control systems. With a focus on customer satisfaction, the technician provides technical solutions and training, while mentoring other...

  • HVAC Senior Controls Systems Technician

    1 month ago

    Chattanooga, United States Johnson Controls Full time

    ***** Sign On Bonus Available *****Be part of the future!We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people. You bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to making a...