Clinical Operations Director of Behavioral Health

2 months ago

Durham, United States InsideHigherEd Full time

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Regional Hospital

Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina, which ranks as the number four hospital in the Raleigh-Durham, North Carolina area, accordingto U.S. News and World Report for 2023-2024. Duke Regional Hospital is the second largest of Duke Health's three hospitals and offers a comprehensive range of medical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services.

Duke Nursing Highlights:

  • Duke University Health System is designated as a Magnet organization
  • Nurses from each hospital are consistentlyrecognized each year as North Carolina's Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Duke University Health System has 6000 + registered nurses
  • Quality of Life: Living in the Triangle
  • Relocation Assistance (based on eligibility)

About Duke Regional Hospital Behavioral Health Services

Duke Regional Hospital is a community-focused hospital that provides comprehensive behavioral health services to Durham, Orange, and surrounding counties. Our Behavioral Health Department provides a full continuum of care, including inpatient psychiatric services, outpatient programs, and emergency behavioral health crisis intervention. We are dedicated to delivering compassionate, patient-centered care to individuals experiencing mental health and substance use challenges, promoting recovery, and improving quality of life.

Our multidisciplinary team of highly skilled professionals collaborates across disciplines to offer evidence-based treatment and support tailored to meet the diverse needs of our patients. We focus on creating a therapeutic environment, prioritizing safety, respect, and individualized care plans for patients and their families.

At Duke Regional, we are committed to fostering mental wellness in the community while addressing behavioral health care's complex and evolving needs. The Behavioral Health Clinical Operations Director will be instrumental in leading our team, ensuring the highest standards of care, and advancing innovative initiatives to enhance our services.

Position Overview

We seek an experienced and dynamic Behavioral Health Clinical Operations Director to lead and oversee our behavioral health services' operational, clinical, and administrative functions. This leader will ensure the highest standards of patient care, compliance, and operational efficiency, fostering a culture of clinical excellence, safety, and collaboration within the behavioral health teams. The role includes overseeing inpatient, outpatient, ECT/TMS, BERT team, and emergency behavioral health services.

Scope - Behavioral Health Inpatient Unit, Behavioral Health Emergency Department, Electroconvulsive Therapy (ECT)/Transcranial Magnetic Stimulation (TMS) Department, Behavioral Health Outpatient Department, and Behavioral Emergency Response Team (BERT Team).

Requirements:

  • Must be a Registered Nurse (RN) with a Master’s degree in Psychiatric or Mental Health Nursing or a Master’s in Science of Nursing with significant mental health experience from an accredited school of nursing.
  • Minimum of 4 years of progressive leadership experience in behavioral health or psychiatric nursing, with a proven track record of managing high-performing teams.
  • Strong knowledge of behavioral health regulations, clinical practices, and care delivery models.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work Monday-Friday with the flexibility to cover nights and weekends as needed.

Preferred Qualifications:

  • Certification in Psychiatric-Mental Health Nursing or Healthcare Leadership.
  • Experience with behavioral health program development and quality improvement initiatives.
  • Familiarity with hospital operations and behavioral health service line expansions.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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