Nurse Manager

2 months ago

Durham, United States Duke University Health System, Duke University Health System Full time

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

 

About Duke Regional Hospital

 

Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina, which ranks as the number four hospital in the Raleigh-Durham, North Carolina area, accordingto U.S. News and World Report for 2023-2024. Duke Regional Hospital is the second largest of Duke Health's three hospitals and offers a comprehensive range of medical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services.

 

 

Department Profile:

Duke Regional Hospital's Behavioral Health Emergency Department is a community-based facility featuring a 19-bed behavioral health unit and an 8-bed behavioral health medical ED unit dedicated to serving the adult population. Our Electroconvulsive Therapy (ECT) department has six treatment rooms and treats 18-20 patients daily. The Behavioral Health Outpatient Clinic supervises a team of three nurses. Our mission is to deliver exemplary care for each patient, ensuring an outstanding patient experience every time.  Join our dedicated team and contribute to providing outstanding behavioral health care in a supportive and dynamic environment.

 

Position Summary:

  • The Nurse Manager, Operations will be responsible for:
  • Managing and coordinating patient care and personnel needs.
  • Planning, developing, implementing, and evaluating ambulatory health care services, programs, and activities.
  • Overseeing multi-specialty nursing services and ensuring high-quality care delivery.
  • Performing other related duties incidental to the role, including managing the resolution clinic.
  • Handling various personnel actions such as hiring, orientation, performance appraisals, promotions, and scheduling; providing counsel and conducting formal discipline of clinical staff.
  • Collaborating on the development, implementation, and expansion of learning opportunities and skill development for all staff.
  • Analyzing, developing, and maintaining an efficient nursing care delivery system to meet patient and family needs across the continuum.
  • Promoting education for patients, their families, and the community; participating in direct patient care activities to role model or gather information.
  • Working with nursing colleagues to optimize resource utilization across departments.
  • Identifying clinical operational needs; managing equipment and supplies, and ensuring proper maintenance.
  • Assessing the environment and making recommendations to ensure optimal patient comfort, safety, and regulatory compliance (e.g., OSHA, The Joint Commission).
  • Collaborating with the Clinical Operations Director, Behavioral Health Service Line Director, and Medical Directors on fiscal requirements; making budgetary recommendations, including staffing and patient care materials.
  • Fostering exemplary customer service and promoting effective communication skills, including problem-solving, assertiveness, team support, feedback, active listening, and conflict resolution.
  • Developing and implementing processes for ongoing quality improvement in clinic operations.
  • Documenting, implementing, and monitoring policies and procedures that reflect the behavioral health care site's mission and objectives.
  • Collaborating with the Behavioral Health Inpatient Unit manager on staffing needs.
  • Managing the clinic in the absence of the ED manager; being available on-call for emergencies involving the facility, staff, and patients.

 

Knowledge, Skills, and Abilities:

  • Clinical Quality Management and Service Management skills
  • Strong orientation, accountability, planning, prioritization, and time management
  • Effective problem-solving and innovation
  • Financial acumen
  • Active listening and effective communication skills
  • Ability to identify and recruit top talent
  • Talent development and retention
  • Team building, conflict prevention, and management
  • Motivating and influencing staff; managing vision and purpose
  • Working knowledge of regulatory requirements, including the North Carolina Nurse Practice Act

 

Minimum Qualifications:

  • Education: Bachelor's degree in Nursing required; Master's degree in Nursing strongly preferred.
  • Experience: Minimum of three years of nursing experience required; management experience preferred.
  • Combination of Emergency Department and Behavioral Health experience required

 

Licenses and Certifications:

  • Current or compact RN licensure in North Carolina required.
  • BLS certification required.
  • Crisis Prevention Institute Training must be obtained within three months of hire.

 

 

 

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

 

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

 

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

 

  • Nurse Case Manager

    1 month ago

    Durham, New Hampshire, United States Interim HealthCare of New Hampshire Full time

    Job Title: Registered Nurse Case ManagerAt Interim HealthCare of New Hampshire, we are seeking a compassionate and skilled Registered Nurse Case Manager to join our team. As a Home Health RN, you will have the opportunity to provide exceptional patient care while enjoying a flexible and autonomous work environment.Job Summary:As a Registered Nurse Case...

  • Nursing Case Manager

    4 weeks ago

    Durham, New Hampshire, United States Interim HealthCare of New Hampshire Full time

    Job Title: Home Health RN Case ManagerJob Summary:We are seeking a skilled and compassionate Registered Nurse Case Manager to join our team at Interim HealthCare of New Hampshire. As a Home Health RN Case Manager, you will be responsible for managing a defined caseload of patients, providing direct patient care and comprehensive nursing services to...

  • Nurse Care Manager

    1 month ago

    Durham, North Carolina, United States The Forest at Duke Full time

    Job Title: Nurse Care ManagerAt The Forest at Duke, we are seeking a dedicated and compassionate Nurse Care Manager to join our team. As a Nurse Care Manager, you will be responsible for overseeing and coordinating the healthcare needs of our residents, ensuring they receive high-quality care and support.Key Responsibilities:Supervise and coordinate the care...

  • Nursing Operations Manager

    4 weeks ago

    Durham, New Hampshire, United States Brookdale Spruce Wood Full time

    Job DescriptionWe are seeking a skilled Nursing Operations Manager to join our team at Brookdale Spruce Wood. As a key member of our healthcare team, you will be responsible for managing the day-to-day healthcare operations of our community, ensuring that our residents receive the highest quality care and service.ResponsibilitiesManage the continuity and...

  • Nurse Case Manager Position

    4 weeks ago

    Durham, New Hampshire, United States Interim HealthCare of New Hampshire Full time

    Job DescriptionAs a Home Health RN for Interim HealthCare, you will have the flexibility to structure your days as you see fit. With flexible scheduling, you can enjoy a better work-life balance without sacrificing your career goals. Interim HealthCare is a pioneer in the home care industry, and we are currently hiring Home Health RNs who are passionate...

  • Nurse Care Manager

    3 months ago

    Durham, United States The Forest at Duke Full time

    COME THRIVE WITH US!The Forest at Duke is an upscale retirement community with a beautiful new Health Center! Staffing ratios of 1 CNA to 5 residents & 1 Nurse to 20 residents! The Nurse Care Manager directs and provides person-centered, rehabilitative, holistic care and chronic disease management to residents. The Health Center follows the Small House Model...

  • Clinical Services Nurse

    21 hours ago

    Durham, United States Duke University Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina,...

  • Nurse Care Manager

    3 months ago

    Durham, United States The Forest at Duke Full time

    COME THRIVE WITH US! The Forest at Duke is an upscale retirement community with a beautiful new Health Center! Staffing ratios of 1 CNA to 5 residents & 1 Nurse to 20 residents! The Nurse Care Manager directs and provides person-centered, rehabilitative, holistic care and chronic disease management to residents. The Health Center follows the Small House...

  • Nurse Care Coordinator/Case Manager

    1 month ago

    Durham, North Carolina, United States Ansible Government Solutions Full time

    Job OverviewAnsible Government Solutions is seeking a Registered Nurse Care Coordinator/Case Manager to support telehealth services for the Durham VA Healthcare System in Durham, NC. The ideal candidate will have experience in providing hematology/oncology care and telehealth care coordination/case management.ResponsibilitiesDetermine patient medical...

  • Nurse Care Coordinator/Case Manager

    1 month ago

    Durham, North Carolina, United States Ansible Government Solutions Full time

    Job Summary:We are seeking a highly skilled Registered Nurse Care Coordinator/Case Manager to join our team at Ansible Government Solutions. The successful candidate will be responsible for providing exceptional care coordination and case management services to patients in the Durham VA Healthcare System.Key Responsibilities:Determine patient medical...

  • Home Health Registered Nurse Care Manager

    4 weeks ago

    Durham, New Hampshire, United States Interim HealthCare of New Hampshire Full time

    The role of a Home Health RN Care Manager at Interim HealthCare of New Hampshire offers a unique opportunity to provide high-quality patient care in a flexible and autonomous environment. As a compassionate and dedicated Registered Nurse, you will have the chance to manage a defined caseload of patients, delivering direct care and nursing services to...

  • Assistant Nurse Manager

    3 weeks ago

    Durham, United States Hartford Healthcare Full time

    Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details:Work where every moment matters.Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare...

  • Nurse Case Manager Position in Home Health Care

    4 weeks ago

    Durham, New Hampshire, United States Interim HealthCare of New Hampshire Full time

    Job Summary:We are seeking a skilled Registered Nurse Case Manager to join our team at Interim HealthCare of New Hampshire. As a Home Health RN Case Manager, you will be responsible for managing a defined caseload of patients, providing direct patient care and comprehensive nursing services to individuals in the community.Responsibilities:Manage a defined...

  • Registered Nurse Care Coordinator/Case Manager

    3 months ago

    Durham, United States Ansible Government Solutions Full time

    Overview Ansible Government Solutions (Ansible) subsidiary Titan-Auxo, LLC is currently recruiting a Registered Nurse Care Coordinator/Case Manager to support telehealth services for the Durham VA Healthcare System in Durham, NC. Working hours are Monday-Friday 8:00-4:30pm EST. If you accept employment with Ansible, you must also acknowledge that any...

  • Registered Nurse Care Coordinator/Case Manager

    3 weeks ago

    Durham, United States Ansible Government Solutions Full time

    OverviewAnsible Government Solutions (Ansible) subsidiary Titan-Auxo, LLC is currently recruiting a Registered Nurse Care Coordinator/Case Manager to support telehealth services for the Durham VA Healthcare System in Durham, NC. Working hours are Monday-Friday 8:00-4:30pm EST. If you accept employment with Ansible, you must also acknowledge that any assigned...

  • Registered Nurse Care Coordinator/Case Manager

    3 weeks ago

    Durham, United States Ansible Government Solutions Full time

    Overview Ansible Government Solutions (Ansible) subsidiary Titan-Auxo, LLC is currently recruiting a Registered Nurse Care Coordinator/Case Manager to support telehealth services for the Durham VA Healthcare System in Durham, NC. Working hours are Monday-Friday 8:00-4:30pm EST. If you accept employment with Ansible, you must also acknowledge that any...

  • Albany Medical Center | Assistant Nurse Manager: E5: Pulmonary/Renal | durham, ny

    1 day ago

    durham, United States Albany Medical Center Full time

    East Durham, NY, United States Department/Unit: Medical/Surgica Pulmonary Renal Hospitalist - E5Work Shift: Night (United States of America)The Assistant Nurse Manager performs coordination, planning, administrative management, financial and operational duties in collaboration with the Administrative Nursing Supervisor, Nurse Manager and Assistant Vice...

  • Operating Room Nurse Manager

    4 weeks ago

    Durham, North Carolina, United States UVA Health Full time

    UVA Health Relocation OpportunityUVA Health is a world-class academic medical center seeking a skilled Operating Room Nurse Manager to lead our esteemed team of healthcare professionals. As a key member of our leadership team, you will be responsible for advancing healthcare through cutting-edge research, comprehensive training, and compassionate care.Key...

  • Nurse Manager of Operations

    3 weeks ago

    Durham, United States Duke Health Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.   About Duke University Hospital   Pursue your passion for caring with Duke University Hospital in Durham, North...

  • Nurse Manager of Operations

    2 months ago

    Durham, United States Duke Health Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina,...