Collections Representative

3 months ago

Concord, United States New Hampshire Mutual Bancorp Full time
Merrimack County Savings Bank affiliated

New Hampshire Mutual Bancorp (NHMB)is adding to our team of professionals and seeking a Collector (Collections Representative)to work alongside our talented team at our Foundry office inConcord, NH.The incumbent provides support services as the Collector (Collections Representative) for (NHMB), the affiliate banks Merrimack County Savings Bank (The Merrimack), Meredith Village Savings Bank (MVSB), Savings Bank of Walpole (SBW), and the trust customer segment of New Hampshire Trust Company, NHTrust. We are open to train the right career focused individual.

The Merrimack was voted the “Best Bank” for its 15th consecutive year in the Concord Monitor Cappies Awards.

We offer a competitive salary along with a comprehensive benefit package including medical, dental, vision, 401K (with Company match), pension plan, paid time off, tuition reimbursement, professional development and the opportunity to work with a great team 

Hourly wage based on level of experience

Collector (Collections Representative): $22.00 - $27.00

PRIMARY RESPONSIBILITIES:

Responsible for the day to day management of residential and consumer past due loansMonitor delinquent real estate taxes, and work with customers to pay arrearages; establishing payment plans or escrow accounts to cure default and improve Bank’s collateral positionResponsible for basic knowledge of related company policies and procedures, investor guidelines, mortgage insurance guidelines, FCRA, FDCPA and all related state and federal regulations

JOB REQUIREMENTS:

One to three years of related experience and/or training, or equivalent of education and experienceKnowledge of lending procedures, loan functionality and lending regulations preferredDemonstrated working knowledge of state and federal regulations related to collections/operations (FCRA & FDCPA), investor reporting guidelines, along with PMI and VSI insurance collection and default servicing requirements

We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve

We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you

New Hampshire Mutual Bancorp (NHMB) is truly a unique and exciting organization - the first mutual community banking shared services organization of its kind found in Northern New England. NHMB provides the operational support for three premier independent mutual savings banks, Meredith Village Savings Bank, Merrimack County Savings Bank and Savings Bank of Walpole, and a financial advisory and trust company, NHTrust. 

New Hampshire Mutual Bancorp and its affiliates are an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disability.

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