Loss Prevention Supervisor

Found in: beBee S US - 2 weeks ago


Wilmington, United States KOHLS Full time

Hourly rate based on experience, minimum starting rate of $18.10.

At Kohlâs our strategy is to become the most trusted retailer of choice for the active and casual lifestyle. Be part of a team culture that values diversity and inclusion, works hard to help each other succeed, and celebrates each other's wins to deliver a best-in-class experience for our customers. 

This position Improves company profitability by developing and maintaining effective LP programs to reduce exposure to theft and increase associate awareness. Do you love . . . investigating losses from beginning to end
Are you energized . . . by teaching and training fellow associates on how to prevent shortage  
Do you enjoy . . . working with a cross functional team of executives and leaders of a store

ACCOUNTABILITIES

DEVELOP AND IMPLEMENT EFFECTIVE INTERNAL AND EXTERNAL LOSS PREVENTION PROGRAMS

  • Identifies theft trends within assigned location

  • Develops and implements theft prevention strategies to reduce exposure

  • Develops and implements store awareness programs addressing theft, safety, inventory and shortage control

  • Oversees the stores Electronic Article Surveillance (EAS) and product protection programs

  • Conducts internal investigations in compliance with Kohl's guidelines

  • Conducts surveillance and apprehension in compliance with Kohl's guidelines.

  • Conducts operational audits to ensure best practice compliance

    ASSESS AND MAINTAIN EFFECTIVE INTERNAL AND EXTERNAL STORE LOSS PREVENTION PROGRAMS

    • Assesses operational and shortage control procedures

    • Communicates assessment results to store management

    • Conducts inspections to ensure store is in compliance with Kohl's policies and procedures

    • Works to create a culture of honesty and impression of control in the store

      DEVELOP AND SUPERVISE LOSS PREVENTION ASSOCIATES

      • Supervises Loss Prevention Officers and Loss Prevention Service Specialists

      • Maintains customer service awareness

      • Communicates new and updated policies

      • Recruits and trains new LP Associates

      • Provides input to DLPM on performance and disciplinary issues of associates and provides additional input to DLPM for associate performance appraisals

        QUALIFICATIONS

        REQUIRED

        • Strong interpersonal communications skills

          PREFERRED

          • Prior experience in Loss Prevention or educational background in Loss Prevention, security or law enforcement

          • Knowledge of surveillance and apprehension techniques

          • Knowledge of or ability to learn Microsoft Word, Excel and various other computer programs

            Pay Starts At: $18.10


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