IT Project Manager

A little about us

At Diverse Computing, we are passionate about our mission for delivering innovative IT solutions that improve the effectiveness and security of the public safety community. In other words, we create software that has a higher purpose than simply making a profit. Our suite of criminal justice software solutions represent the industry's leading innovations, and we care deeply about maintaining our reputation for excellent customer service and unmatched integrity when serving nationwide organizations.

We do this by uplifting and supporting all facets of our tight-knit team, allowing members to take ownership of their projects, be an integral part of team-oriented innovation, and playing a pivotal role with software that is designed to improve public safety. Our hiring objective is to continue building our team in a way that reflects our mission and vision, while living our core values of integrity, engagement, innovation, passion, and, above all, the customer service that we are so proud of.

About the role

Diverse Computing, Inc. is looking for a highly driven Project Manager to join our dedicated team. Project Managers at DCI are, above all else, leaders. The ideal candidate will be as proud as we are to have the privilege of working alongside some of the industry's best and brightest. Our clients and fellow employees are fully engaged in being an integral part of solution-oriented development and improvement of public safety software that agencies throughout the United States rely on.

The focus of this position is to work closely with our clients to fully understand and support their business processes. The right candidate will effectively lead others in translating information into clear system requirements and inspiring project stakeholders to develop and execute a clear plan. This role requires the ability to understand and organize complex processes, as well as leading by example through attention to detail, decisive problem solving, and unwavering customer service. We believe our project management team should be one step ahead, proactively knowing the right questions to ask and loyally acting in the best interest of our clients as well as our project teams' success.

What you'll do

As a DCI Project Manager, you will:

• Be ultimately responsible for all phases of projects of a highly complex nature. This may include projects involving multiple project work streams and being a managerial point of contact for clients and team members alike, while tracking progress and ensuring accurate analysis of requirements and processes
• Regularly lead and attend meetings with clients and other project stakeholders / team members
• Actively manage, coordinate, and support a project team that investigates and gathers business system requirements from project stakeholders utilizing: interviews, document analysis, requirements workshops, and business process descriptions that will be used by the development team to build solutions
• Work closely with clients and members of the project team, including project managers, developers, business analysts, quality assurance analysts, trainers, and other cross-functional team members to create and maintain project schedules
• Set priorities and expectations for project stakeholders
• Actively manage and support the project management team's quality standards and initiatives
• Engage with project teams to ensure that deliverables have been tested for adherence to defined expectations, design specifications, and performance standards; assuring coordination of technical resources and confirmation that issues have been resolved before final delivery
• Identify, anticipate, and plan ahead for resource needs to complete projects on time and within budget
• Conduct project lessons-learned sessions and create recommendations in order to identify successful and unsuccessful project elements

Requirements

Qualifications

This job might be for you, if you:

• Have a minimum of a Bachelor's degree in Information Technology, Information Communication Technology, Management Information Systems, Computer Science, or a similar degree/graduate program (relevant work experience may be considered as a substitute for educational requirements)
• Have a minimum of three (3) years professional experience in an IT / software development project management, product management, or other related IT role
• Have a PMP Certification (preferred)
• Have a strong understanding of information technology, database management, and software development concepts
• Have a deep understanding of the SDLC from conception to delivery
• Have an outstanding command of the English language, both written and verbal, along with non-verbal communication and interpersonal skills
• Are experienced with JIRA and Confluence
• Are knowledgeable with Agile / Scrum methodologies
• Have knowledge of the public safety or criminal justice industry (desirable, but not required)
• Currently reside in one of these states: CT, FL, GA, IL, KS, KY, MA, MO, NC, NJ, NY, SC, SD, TN, TX, UT, VA
• Can confidently pass a rigorous fingerprint background check
• Do not require sponsorship to work in the U.S.; sponsorship is not available for this position

Success Factors

Success factors generally include a/an:

• Strong Type A personality
• High degree of pride in accuracy, attention to detail, organization, confidentiality, and humble confidence
• Desire to lead by example through living the DCI core values of integrity, passion, customer service, innovation, and engagement
• Analytical mindset with excellent problem-solving skills
• Satisfaction and enjoyment derived from planning and managing time / schedules
• Demonstrated influential leadership style that rallies their team around common goals
• Commitment to being readily available and supportive to their team
• Proactive approach to management and strategic planning
• Dedication to teamwork and cooperation
• Ability to truly listen when communicating with others
• High regard for taking responsibility and ownership of one's own work and actions
• Knack for thriving in a fast-paced environment and demonstrating responsible decisiveness
• Natural affinity for mentoring, coaching, and helpfulness
• Talent for productive and solution-oriented conflict resolution
• Personal passion for, or interest in, supporting criminal justice and law enforcement agencies

Benefits

We prioritize employee satisfaction by offering:

• Competitive salary (dependent on level of experience)
• Generous coverage options for health care, dental, & vision insurance for yourself and your dependents; begins 1st of month after date of hire
• Flexible Spending Account (FSA) for healthcare-related expenses
• Supplemental insurance options: life, AD&D, short & long term disability coverage
• Up to 3% matching retirement contributions; no vesting schedule
• 15 days (3 workweeks) of annually earned PTO; front-loaded for immediate availability
• Unlimited Paid Sick Leave
• 12 paid holidays annually
• Paid Maternity / Paternity Leave
• Work / Life balance-centered Flex Scheduling policy
• Fully remote & hybrid (office/remote) work opportunities
• Reimbursement of approved business-related travel & professional development expenses
• Last, but not least, loving your job An award-winning company culture that's welcoming, fun, collaborative, & supportive

Ready to apply?

If you are an experienced Project Manager with a track record of success and the ability to work independently, please submit your resume and cover letter. Our interview team looks forward to hearing from you

• Click on the link below to start the application process
• Provide a current resume as either a PDF or MS Word document
• Include a cover letter that contains contact information for three (3) professional references
• Keep an eye on your email and its spam folder since that will be our primary method of communication

We are an equal opportunity employer that values diversity; it's in our name We do not discriminate on the basis of race, religion, color, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, marital status, veteran status, disability status, or genetic information (including family medical history).