Director of Outpatient Services

4 weeks ago

Rolla, United States Compass Health Network Full time

Compensation:

The Director of Outpatient Services will supervise and direct outpatient department team members in a manner that maximizes resources, meets clinical needs, and ensures quality and effective work is done.

Responsibilities include:

* Ensure quality services that provide clinically appropriate, effective management of behavioral health symptoms within outpatient and co-located offices across the state
* Supervise and direct the Outpatient Therapists and Behavioral Health Consultants (BHCs) (if applicable) processes, including external partnerships, internal referrals, and ongoing grant/contract work
* Provide program oversight and development, along with partnership with other stakeholders
* Supervise Outpatient Therapists and BHCs to ensure that quality work is being accomplished; therapy schedules are managed effectively; and they are collaborating seamlessly with other departments
* Regularly review all data related to Outpatient-financial, quality, compliance, and administrative-and follow up with staff as needed
* Coordinate with CRS and CS to ensure that schedules are filled and meeting agency needs
* Participate in Utilization Review (UR) and provide direction regarding findings of UR
* Work with Compass Training Institute (CTI) to coordinate training of new and current staff, as it pertains to the provision of OP and BHC Services
* Assist with clinical orientation of new staff, including familiarization tours, documentation, welcoming, etc
* Direct peer review processes to ensure appropriate services are given, to provide a feedback loop for quality improvement
* Evaluate staff members' performance and make recommendations for promotions/termination of employment to the HR department and Senior Director of Outpatient Services
* Hold regular meetings between internal stakeholders to ensure that all processes are outlined and followed
* Create and maintain relationships with external agencies and other stakeholders, along with the assistance from the regional VP of Corporate Partnerships
* Conduct monthly staff meetings for overall agency communication, updates, and training
* Attend bimonthly clinical integration meetings
* Attend monthly OP Director meetings
* Assist with consultation and ongoing opportunity for skills development
* Follow up with consumers as needed
* Other duties as assigned

SUPERVISORY RESPONSIBILITY

* Oversees day-to-day operations and tasks of supervisees
* Completes performance development/AIM process
* Time card management - manages time sheets
* Ensures progress and development is made toward departmental strategic plan goals



Master's degree required

At least five (5) years of professional experience required

LICENSURE/CERTIFICATION: LPC, LCSW or LP valid in Missouri required

Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve. Our mission is "Inspire Hope. Promote Wellness."

Why join us?

We believe some of the most passionate people in the world work here. Our dedicated and talented staff are our most valuable asset. We strive to provide a work environment and services that are inclusive for our patients and our employees.

At Compass Health Network, these are just a few of the benefits that we offer as an organization:

  • Competitive benefits
  • Advancement opportunities
  • Professional development
  • Licensure supervision
  • Mentor opportunities
  • Tuition reimbursement
  • Scholarship program
  • Employee Assistance Program
  • Headspace Access
  • Paid time off & Paid Holidays
  • NHSC Loan Repayment Participant

We welcome inquiries from qualified individuals who want to be part of a team of hardworking, dedicated and compassionate employees whose work helps us aspire to our vision of full, healthy, productive lives for everyone. We look forward to meeting you

Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.

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