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Store Dispatcher I

3 months ago

Indianapolis, United States Genuine Parts Company Full time

Job Description

NAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of Auto Parts professionals.

 

Responsibilities

  • Scheduling deliveries and dispatching delivery drivers on a timely basis
  • Ensuring that the right parts are delivered to the right customer order with precision, speed and courtesy
  • Mapping out routes for deliveries that are as efficient as possible
  • Tracking and analyzing quality of delivery service using Delivery Management System
  • Overcoming roadblock problems for customers and chart effective solutions
  • Handling cash returned by drivers and keep accurate records
  • Inspecting returned parts and cores and preparing them for return the Distribution Center or manufacturer
  • Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service

 

Qualifications

  • High school diploma or equivalent
  • Passion for delivering customer care Excellent verbal and written communication skills
  • Keen sense for seeing, hearing and remembering part numbers and line codes
  • Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairs
  • Stamina to stand and walk for entire work shift Motivated team player able to thrive in a fast-paced environment
  • Self-Motivated, strong sense of urgency, organized, detail-oriented, solid judgment
  • Valid Driver's License .

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