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Guest Services Team Members
1 month ago
POSITIONS INCLUDE: Team Members, Team Leads
HOURS:
- Flexible scheduling to work around your schedules
- Extended/irregular hours including evenings, weekends and holidays as needed and available
- Up to 40 hours/week available
- Ongoing hours available year round based on events
These duties will be performed in a variety of locations both indoors and outdoors including permanent cafes, banquet halls, livestock barn service desks at General Store, indoor/outdoor “popup” food & beverage, ticketing and camping/bedding service desks including the new Auction Time Grandstand Arena and National-Event Campground.
QUALIFICATIONS:
- Honest, trustworthy, reliable, flexible and strives to go above and beyond
- Agriculture/animal/4-H/FFA/rodeo/nature background/interest preferred but not required
- Willingness to learn and to work hard in variety of situations and environments while providing professional, friendly services to our guests who vary from local to across the USA
- Food prep and service in accordance with Health Dept. regulations & guidelines
- Correctly operates all food service equipment
- Proper food handling procedures
- Bartending
- Cash handling
- Accurate count of start-up and ending cash drawers, change counting and sales transactions
- Accurate use of ShopKeep and eTix software on provided iPads to sell food & beverage, General Store services and event tickets
KNOWLEDGE, ABILITIES & SKILLS:
- Willingness to learn SGEC cafe menu items and event specials
- Willingness to learn easy-to-use event software on provided laptops, tablets or mobile devices including: Ungerboeck, ShopKeep, eTix, etc.
- Ability to count back correct change
- Knowledge of or willingness to learn practices and procedures related to variety of SGEC events ranging from animal shows, youth education events, motorsports, rodeos, food & beverage and nonprofit events etc.
- Demonstrate a positive attitude and strong work ethic with attention to detail without close supervision as work on the 160-acre fairgrounds
- Follow oral and written instructions and communicate effectively both verbally and written
- Ability to work well under pressure and to take breaks on variable schedule including at end of shift if busy
- Willingness to work during events with animals, outdoors, sometimes dusty and non-airconditioned environments.
- Ability to lift 50 pounds periodically without harming self.
- Ability to work on feet entire shift.
- Must obtain a Liquor Server/Seller Permit & Prep Cook Food Handlers license from local government authorities. The cost of these licenses are paid by the SGEC team member, After six months of service with a minimum 20 hours/month worked and thereafter will be reimbursed by SGEC if you provide receipt to the Food & Beverage Manager.
- Previous experience(s) will be certified after hire and may make you eligible for additional pay including food & beverage preparation, cashiering, ticket selling, software(s) etc.
- Must be ages 19+ due to alcohol serving laws
- Team Members: Starts at $12/hr. + tips to be distributed in biweekly paycheck
- Team Leads: Starts at $13/hr. +tips to be distributed in biweekly paycheck
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