Air Ocean Operations Manager
Found in: beBee S US - 1 week ago
Job Description:
Air Ocean Operations Manager
The Operation Manager leader will manage import-related functions, including ocean, air & customs brokerage activities. It will help establish standard operating procedures and ensure conformance to operational metrics to continuously improve process flows. Support back office operations teams.
- Must be proficient in Cargo Wise
- Must have 5 year s experience minimum in managing a team of 5 people.
- Must have 5 years of experience in ocean and air operations.
- Must have 5 years of pricing experience for ocean, air, intermodal, and domestic trucking.
- Typically, companies we look to hire from our examples below:
- UPS-SCS
- Laufer Group
- AIT
- OWL
- OL USA
- OEC
- UWL
- Shipco
- Vanguard
- Ecu Line
- Caro Trans
- UPS-SCS
Background Required:
- International freight forwarding industry experience (10 years)
- Extensive knowledge of air & ocean imports
- Strong understanding of customs brokerage processes
- Help support Back Office 40 staff
- Staff management & training skills
- Knowledge of overall US markets (rail, ports & domestic transportation carriers)
- Experience working across global network of offices and agents
- Established standard operating procedures & metrics
- Computer literate: Microsoft Excel, Access, Word, PowerPoint, & Outlook
- Location: NJ
Background Preferred (but not required):
- International freight forwarding industry experience (5 years)
- Extensive knowledge of air & ocean imports
- Strong understanding of customs brokerage processes
- Help support Back Office 5 plus staff
- Staff management & training skills
- Knowledge of overall US markets (rail, ports & domestic transportation carriers)
- Experience working across a global network of offices and agents
- Established standard operating procedures & metrics
- Computer literate: Microsoft Excel, Access, Word, PowerPoint, & Outlook
- Location: Midtown Manhattan, NY
Background Preferred (but not required):
5 Years International Import FF
- English
- Client payments / Cash in advance / COD / POD / Problem resolution
Other essential abilities and skills:
- Excellent communication skills (verbal & written)
- Excellent customer service skills
- Client interface to assist in closing and implementing new business
- Continuous improvement mindset-problem solver
- Detail oriented
- Claim mgmt.
- Carrier relations
- Speed of invoicing analysis
- CHB release monitoring
Compensation structure:
- From: $ 85,000 US
- Bonus: Discretionary
- Allowances: Laptop, cell phone, Healthcare stipend
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