Senior Manager

3 weeks ago

Austin, United States GoDaddy Full time

Location Details: 

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.  

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

Join Our Team

GoDaddy is looking for an experienced UX leader to help build, shape, and push our design teams to the next level.

As a Senior UX Manager for the connected commerce ux team, you will play a pivotal role in shaping the vision and strategy for delivering a seamless connected commerce experience across platforms for our customers. Your responsibilities will extend beyond leading the design team; you will also influence roadmaps, coordinate results across cross-functional teams, collaborate company-wide to drive success, and serve as the ultimate arbiter of our experiences. This includes elevating design, driving NPS, and ensuring every customer experience is unparalleled. You will have the autonomy to make impactful decisions and the support to implement them effectively.

As the leader of the design team, you will collaborate with other leaders to establish strategic plans, goals, and tactics. You will also address issues where analysis of situations or data requires a deep understanding of business objectives.

What you'll get to do...

  • Work with our design teams to mentor and coach standard methodologies, provide feedback and collaborate to ensure design standards are being met
  • Coach your team on job-specific skills and career development
  • Mentor team members to develop professionally and improve their impact within GoDaddy through direct and timely actionable feedback
  • Be responsible for all people processes – recruiting talent, retaining talent, and ensuring the team has access to information and tools needed to perform their jobs effectively
  • Implement best processes and practices for accelerating teams work aligned to company objectives
  • Be a strategic creative problem solver and improver of visual design for GoDaddy
  • Collaborate effectively with other leaders, senior designers, content strategists, Product managers, researchers, and technologists
  • Be an active contributor and participator in group critique and constant iterative improvement, guiding sessions in a team environment and fostering design thinking into the common vernacular
  • Advocate for design excellence, craftsmanship, usability, and experience

Your experience should include...

  • 7+ years of experience in delivering software products to market - demonstrable industry experience in a well-established, leadership role with a clear record of success
  • 3+ years of experience managing a UX design team
  • Experience building software for user experience design on web and mobile platforms
  • Clear track record of problem resolution, team leadership, and time in a role with at least 6 direct reports
  • Outstanding conceptual and problem-solving skills
  • Strong creative skills and a strong sense of the visual aesthetic and a consistent track record in the craft of design
  • Excellent communication and collaboration skills, possessing the ability to articulate design concepts and rationale to both technical and non-technical collaborators

You might also have...

  • Experience designing for Point of Sale (POS) systems or commerce-related domains is a plus.
  • Bachelor of Arts degree or Master of Arts degree in interaction design, communication design, industrial design, HCI, or related field.

We've got your back... 

We offer a range of benefits that may include paid time off, retirement savings (e.g., 401k, pension schemes), incentive eligibility, equity grants, participation in an employee stock purchase plan, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.  

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs Most importantly, come as you are and make your own way. 

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

 GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

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