Current jobs related to Front Desk Agent - Charlotte - Staybridge Suites Charlotte Ballantyne
-
Front Desk Agent
1 month ago
Charlotte, North Carolina, United States ABC Investments And Management Company Full timeHome2 Suites by Hilton NorthlakeFront Desk Clerks serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments.Answers inquiries pertaining to hotel services; gives entertainment suggestions and travel directionsServes as hotel phone operator and directs all calls to...
-
Front Desk Agent
2 months ago
Charlotte, United States Midas Hospitality Full timeJob DescriptionJob DescriptionFront Desk Agent- Residence Inn / Fairfield Inn: Charlotte, NCMidas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.Start Your Journey with Midas Hospitality:Midas Hospitality is...
-
Front Desk Agent
3 months ago
Charlotte, United States Midas Hospitality Full timeJob DescriptionJob DescriptionFront Desk Agent- Aloft: Charlotte, NCMidas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.Start Your Journey with Midas Hospitality:Midas Hospitality is seeking a dynamic Front...
-
Front Desk Agent
3 months ago
Charlotte, United States Midas Hospitality Full time* Aloft - Charlotte * Charlotte, NC, USA * 15.00 * Hourly * Full Time *Medical, dental, vision; personal days; 401K plan with company match; $50 transportation allowance* **Front Desk Agent** **Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in...
-
Front Desk Agent
2 months ago
Charlotte, United States The Barker Lounge Full timeJob DescriptionJob DescriptionThe Barker Lounge in Charlotte, NC is looking for another front desk manager(s) to join our strong team. This will be primarily for our East Charlotte location at 4336 Monroe Road. Our ideal candidates are attentive, motivated, and engaged with previous front desk and customer service experience with another kennel or vet....
-
Front Desk Agent
3 weeks ago
Charlotte, United States White Lodging Full timeWhite Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's w Front Desk, Agent, Leadership, Hospitality, Operations, Hotel
-
Hotel Front Desk Agent
5 months ago
Charlotte, United States Holiday Inn Express & Suites Charlotte Southwest Full timeJob DescriptionJob DescriptionThe Holiday Inn Express Charlotte Southwest is seeking a Hotel Front Desk Agent to become a part of our team! IHG and Opera experience is preferred.Responsibilities:Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from departing guestsKeep...
-
Front Desk Agent
3 weeks ago
Charlotte, United States MCR Hotels Full timeFront Desk Agent Canopy by Hilton Charlotte Southpark, 4905 Barclay Downs Drive, Charlotte , North Carolina, United States of America Req #7932 Monday, August 26, 2024 The Front Desk Agent at the Canopy by Hilton Charlotte Southpark is responsible for providing overall positive guest experience while managing the customer-facing administrative...
-
Marriott Front Desk Agent
1 day ago
Charlotte, North Carolina, United States The Hotel Task Force Full timeJob Title: Marriott Front Desk Agent - Night Audit PositionJob Summary:The Hotel Task Force is seeking a highly skilled Marriott Front Desk Agent to join our team as a Night Audit. As a Night Audit, you will be responsible for ensuring the smooth operation of the front desk during the night shift, handling guest requests, and maintaining accurate...
-
Front Desk Agent
3 months ago
Charlotte, United States ABC Investments and Management Company Full time**NEW HOTEL OPENING SOON!** **Home2 Suites by Hilton Northlake** FRONT DESK CLERK Front Desk Clerks serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Checks guests out and explains billing. Responds to a wide variety of guest requests by accurately assessing...
-
Front Desk Agent
3 months ago
Charlotte, United States MCR Hotels Full timeFront Desk Agent Canopy by Hilton Charlotte Southpark, 4905 Barclay Downs Drive, Charlotte , North Carolina, United States of America Req #7036 Tuesday, June 11, 2024 The Front Desk Agent Canopy Charlotte Southpark is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ...
-
Front Desk Agent
2 months ago
Charlotte, United States Courtyard Charlotte Ballantyne Full timeJob DescriptionThis Position is Part-time/WeekendsThe newly renovated Courtyard in the heart of Ballantyne is looking for front desk agents that want to make an impact on our guests and community! The ideal candite has excellent people skills, a strong work ethic and passion for hospitality. If that's you - apply today! What you will be doing...* Maintain a...
-
Front Desk Agent
3 weeks ago
Charlotte, United States Courtyard Charlotte Ballantyne Full timeJob DescriptionThe newly renovated Courtyard in the heart of Ballantyne is looking for front desk agents that want to make an impact on our guests and community! The ideal candite has excellent people skills, a strong work ethic and passion for hospitality. If that's you - apply today! What you will be doing...* Maintain a professional demeanor that is warm,...
-
Front Desk Agent
4 weeks ago
Charlotte, North Carolina, United States Courtyard Charlotte Ballantyne Full timeJob DescriptionThis Position is Part-time/WeekendsThe newly renovated Courtyard in the heart of Ballantyne is looking for front desk agents that want to make an impact on our guests and community The ideal candite has excellent people skills, a strong work ethic and passion for hospitality. If that's you - apply today What you will be doing...Maintain a...
-
Front Desk Representative
3 days ago
Charlotte, North Carolina, United States Marriott International Inc Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at The Westin Charlotte. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a smooth and memorable experience from check-in to check-out.Key ResponsibilitiesProcess guest arrivals and departures, ensuring...
-
Front Desk Representative
12 hours ago
Charlotte, North Carolina, United States Marriott International Inc Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at The Westin Charlotte. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a smooth and memorable experience from check-in to check-out.Key ResponsibilitiesProcess guest arrivals and departures, ensuring...
-
Front Desk Agent
1 month ago
Charlotte, United States StepStone Hospitality Inc. Full timeJob DescriptionJob DescriptionDescription:Holiday Inn Express & Suites Charlotte - Ballantyne is looking for Front Desk Agent to join our hospitable family!! Register and assign rooms to guests.Issue room key and escort instructions to Guest Service Agent or directly to the guest.Sort, and track incoming mail and messages.Transmit and receive messages using...
-
Front Desk Agent
1 month ago
Charlotte, United States StepStone Hospitality Full timeJob Type Full-time Description Holiday Inn Express & Suites Charlotte - Ballantyne is looking for Front Desk Agent to join our hospitable family!! Register and assign rooms to guests. Issue room key and escort instructions to Guest Service Agent or directly to the guest. Sort, and track incoming mail and messages. Transmit and receive messages using all...
-
Front Desk Agent- Aloft: Charlotte, NC
2 months ago
Charlotte, United States Midas Hospitality Full timeFront Desk Agent- Aloft: Charlotte, NC Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at...
-
Front Desk Agent
2 months ago
Charlotte, United States Hospitality Ventures Full time** Front Desk Agent** ** Holiday Inn Express & Suites Charlotte - Ballantyne, Charlotte, NC** **Who this job will appeal to** A team player with a great with a smile and who absolutely LOVES people! **What you will be doing** You will help to create a an Excellent and memorable stay for our guests by; Welcoming and serving each guest with exceptional service...
Front Desk Agent
3 months ago
Staybridge Suites in the heart of Ballantyne is looking for front desk agents that want to make an impact on our guests and community The ideal candidate has excellent people skills, a strong work ethic and passion for hospitality. If that's you - apply today
What you will be doing..
* Maintain a professional demeanor that is warm, friendly, helpful, hospitable and knowledgeable
* Welcome & engage the guests, create personalized stay experiences
* Promote the hotel amenities and services to guests using personal knowledge and effective selling techniques
*Monitor daily room inventory and availability to optimize occupancy and rate
* Guest registration at check-in & check-out
* Provide excellent guest service by being proactive, responsive and caring to drive guest satisfaction
*Help guest discover Charlotte by providing shopping, dining, entertainment and travel directions
*Multitask with guest interactions, phone calls, email, chat portals, vendor interactions.
*Apply creative thinking, problem resolution and service recovery as needed
* Provide constant and consistent communication with other departments and supervisors/managers in order to ensure guest satisfaction.
*Perform financial transactions and reporting - Handle cash, credit cards, make adjustments, reconcile billing
*Follow key control policy
*Maintain clean and inviting lobby & the market
*Attend daily smart start meetings and monthly team meetings
*Drive shuttle within business park as needed
*Execute all duties in compliance with brand standard
*Follow safety and emergency procedures
*Perform other duties as assigned to support guest satisfaction
What the requirements are..
Education
* High school diploma or GED
Skills and Experience (Essential)
* At least 18 years of age
*Basic computer skills, willingness to learn
* Must be able to read, communicate effectively and have superb interpersonal skills
* Must be able to work well under pressure while retaining tact and composure when resolving guest complaints
*Must be able to work well independently and with others
* Flexible schedule, able to work evenings, weekends & holidays
Skills and Experience (Preferred)
*Work experience in the hospitality or restaurant industry
Benefits:
401k after 90 days, fully vested, company match to 3% IHG Hotel Discounts Northwood Hospitality Discounts Health Insurance - Vision, Dental, Medical Referral Bonus program Generous PTO policySource: Hospitality Online