In Club Shopper Supervisor Full Time
1 month ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.
The Benefits of working at BJ’s
• BJ’s pays weekly
• Eligible for free BJ's Inner Circle and Supplemental membership(s)*
• Generous time off programs to support busy lifestyles*
o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
• Benefit plans for your changing needs*
o Three medical plans**, Health Savings Account (HSA), two dental plans, vision plan, flexible spending
• 401(k) plan with company match (must be at least 18 years old)
*eligibility requirements vary by position
**medical plans vary by location
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $17.50
Job Summary
Working closely with the Assistant Club Manager, the Omni Supervisor is responsible for providing leadership and direction within the club and driving club performance, particularly for the departments that he/she directly manages. Perform all OMNI functions, lead the Omni team members and to establish operational efficiencies, maintain policies and procedures and deliver an outstanding member experience. Responsible for the administration of all digital initiatives including: BOPIC, Same Day Delivery, Curbside, Express Pay and Ship from Club.
Leadership:
• Know their business/business acumen. Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data.
• Lead through change. Model leadership competencies, build credibility and act as a champion for business growth.
• Communicate effectively. Provide the information teams require to be successful.
• Build high performing teams by creating a culture of collaboration. Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement.
• Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability.
Team Members:
• Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures, and compliance.
• Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address all concerns and to escalate any concerns, as appropriate.
• Ensure a safe and positive environment and experience for the team members.
• Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent.
Members:
• Guarantee service excellence through all points of contact.
• Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern.
• Ensure a safe and positive environment and experience for the members.
• Daily commitment to GOLD Member Standards
• Greet, Anticipate, Appreciate (GAA)
• Fast, Friendly Full, Fresh, Clean
Club Standards: Lead teams to deliver GOLD club standards daily.
• Define and model GOLD- Grand opening look daily
• All items stocked and promotional plans executed
• Maintain visible accurate signage
• Clean and organized, inside, and out
• Perishable areas stocked and rotated with cold chain maintained
Know Your Business:
• Acquire a deep knowledge of key metrics and reporting for total club and department performance.
• Drive performance and profitability by using reporting to identify trends and areas of opportunity.
• Have the foresight to see a breakdown in process and correct it before it negatively impacts club performance metrics.
• Communicate a simple message to your team on the connection between consistent operational performance and achieving club financial targets
Major Tasks, Responsibilities, and Key Accountabilities
• Process Member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list/(RF) device, physical breakdown of merchandise, building and shrink-wrapping packages, moving merchandise from sales floor to staging area.
• Update merchandise locations, and operating equipment, to maintain consistency and organization with product placement and staging areas.
• Utilizes a handheld scanner device (RF) device to pick orders from the sales floor. Uses handheld scanner device (RF) to verify merchandise. Must be able to proficiently master utilization of digital devices.
• Communicates problems with inventory and/or equipment with Home Office and can recommend process improvements with inventory discrepancies.
• Identifies expired or short dated Items included on pick list and communicates concerns with Club Leadership .
• Ensures all orders are picked in a timely manner to meet all productivity requirements. Works with a high level of urgency to ensure deadlines are met. Ensures operational efficiencies, processes, and productivity standards are executed with 100% adherence to established SOP for BOPIC, BOPIC Fresh, Curbside and Ship from Club.
• Teach, coach and train Omni Experience Ambassadors on club policies and procedures and best order pulling practices.
• Directly manages and assesses Team Member performance, provides actionable feedback and coaches, teaches, and develops talent. Assists in hiring, training, and performance management of all Omni team member. Ensuring all departments are properly staffed.
• Works with club team to have merchandise pulled from reserve area when possible, to avoid sales floor replenishment.
• Ensures the product is properly wrapped and secured to the pallet prior to transport. Clearly labels pallets with required information. Oversees the package carrier pick up.
• Prints staging ticket, packing slip, shipping labels, and other related documents.
• Securely packages the order in accordance with standard operating procedures.
• Processes the shipment through BJ’s Fulfillment Center
• Ensures the SFC/BOPIC area is neat, clean, and organized. Performs general housekeeping duties, including removing trash and cardboard from the work area. Handles damaged goods and spoiled products in accordance with standard operating procedures.
• Processes returns to the club and makes determination on how to handle (via DDR or Membership desk)
• Reviews and manages daily and weekly OMNI reporting.
• Manage and maintain the company standards regarding SLA’s and goals.
• Reviews ordering and replenishment of supplies for the department.
• Maintains all club policies and procedures.
• Performs other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.
Qualifications
• Demonstrate leadership capabilities, including driving team member engagement, managing/supervising cross-functional teams, training team members, and driving and communicating results. Able to own and deliver against strategic initiatives and objectives.
• Committed to driving outstanding service to all Members.
• Open shift availability required
• Must be 18 years of age.
• Previous supervisor experience preferred.
• Previous order pulling experience preferred.
• Previous RF scanner experience preferred.
• Computer proficiency required.
Environmental Job Conditions
• Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.
• Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
• Located in a comfortable indoor environment surrounded by moving machinery and/or loud equipment. There may be exposure to temperature extremes from freezers and/or coolers.
• There may be occasional exposure to Company-approved cleaning agents.
-
Cashier Full Time
3 months ago
Stoughton, United States BJ's Wholesale Club Full timeThe Benefits of working at BJ’s • BJ’s pays weekly •Eligible for free BJ's Inner Circle and Supplemental membership(s)* • Generous time off programs to support busy lifestyles* o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty • Benefit plans for your changing needs* o Three medical plans**, Health Savings Account...
-
Tire Technician Part Time
4 weeks ago
Stoughton, Massachusetts, United States BJ's Wholesale Club Full timeTire Technician Job SummaryAs a Tire Technician at BJ's Wholesale Club, you will be responsible for properly installing tires, including mounting, dismounting, rotating, and balancing tires. You will also repair tires when necessary and assist members in the selection and purchase of tires, verifying the sizes for vehicles. Additionally, you will provide...
-
Produce Department Associate
4 weeks ago
Stoughton, Wisconsin, United States BJ's Wholesale Club Full timeThe Benefits of Working at BJ'sAt BJ's Wholesale Club, we offer a range of benefits to our employees, including:• Weekly pay• Eligibility for free BJ's Inner Circle and Supplemental membership(s)• Generous time off programs to support busy lifestyles• Benefit plans for your changing needs• 401(k) plan with company matchJob Summary:As a...
-
Stoughton, United States Skaalen Nursing & Rehabilitation Center Full timeSkaalen currently has a Full Time NOC position for an RN/LPN.RN: Provide and manage nursing care for residents. Complete the care planning process as directed. Supervises activities of staff under the RN's direction. Carry out administrative and resident care duties as directed by the DON or Supervisor.LPN: Perform basic nursing cares and monitor the...
-
Stoughton, United States Skaalen Nursing & Rehabilitation Center Full timeSkaalen currently has a Full Time NOC position for an RN/LPN.RN: Provide and manage nursing care for residents. Complete the care planning process as directed. Supervises activities of staff under the RN's direction. Carry out administrative and resident care duties as directed by the DON or Supervisor.LPN: Perform basic nursing cares and monitor the...
-
Resource Coordinator Supervisor
3 weeks ago
Stoughton, Massachusetts, United States Tempus Unlimited Inc. Full timeJob DescriptionTempus Unlimited, Inc. is seeking a Resource Coordinator Supervisor to join our team. As a key member of our Resource Department, you will be responsible for supervising staff, providing resource and support services, and developing and implementing process improvements.Key ResponsibilitiesSupervise and train staff to ensure positive...
-
Environmental Operations Supervisor
4 weeks ago
Stoughton, Massachusetts, United States Clean Harbors Full timeAt Clean Harbors, we are seeking a highly skilled and safety-conscious Field Service Project Foreman to join our team. This critical role will involve direct supervision of Field Technicians, ensuring the successful execution of projects and jobs within budget and on time.The ideal candidate will have previous experience in a supervisory, crew lead, or...
-
Full-Time Dental Hygienist
1 month ago
Stoughton, United States Family Dental Care of Fitchburg Full time$7,500 Sign On Bonus! Family Dental Care is seeking a full-time dental hygienist to join our collaborative and supportive team. We offer a flexible schedule, competitive pay, excellent benefits, bonus opportunities, and over 200 CE's. Our office is located at 5401 Caddis Bend Road, Fitchburg, WI 53711. Minimum qualifications include a current dental...
-
Stoughton, United States Commonwealth of Massachusetts Full timeDescription This is an open and continuous posting for full-time and part-time positions on multiple shifts throughout the Brockton MA Area of the Southeastern Region of DDS. The Department of Developmental Services (DDS) seeks caring and compassionate applicants for the role of DIRECT CARE WORKER I who are committed to building meaningful...
-
Retail Customer Service Associate
4 months ago
Stoughton, United States Ingka External Full timeJob ID: 248672 Date posted: 10/07/2024 Why we will love you You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect...
-
Full Time School BCBA In Stoughton, MA
5 days ago
Stoughton, United States ProCare Therapy Full timeJob DescriptionJob DescriptionMinimum 1+ years Behavior Specialist experience required.Job Posting: Full-Time School BCBALocation: Stoughton, MAWe are seeking a dedicated and compassionate Board Certified Behavior Analyst (BCBA) to join our team in Stoughton, MA, working with students in a supportive school environment. As a BCBA, you will play a key role in...
-
Warehouse Supervisor
3 months ago
Stoughton, United States Employbridge Full timeJob Summary:The Warehouse Supervisor will manage the vendor relationships with our third-party logistics partners. This person will ensure accurate inventory control and on-time, accurate product delivery and distribution. This position will support the overall company strategy by creating metrics and processes to deploy an optimized logistic network and...
-
Licensed Vocational Nurse
4 weeks ago
Stoughton, United States PAM Health, LLC Full timeOverviewPAM Health Specialty Hospital of Stoughton Full-Time Days Licensed Practical/Vocational Nurse (LPN/LVN)12-Hour shifts with flexible schedule"Remember why you became a nurse?" We here at PAM Health are mindful of what it took for you to gain your nursing education and begin your career and we admire you and the countless others who have chosen this...
-
Overnight Custodian
6 months ago
Stoughton, United States Planet Fitness Inc. Full timeJob Summary The Overnight Custodian will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience. Essential Duties and Responsibilities * Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor. * Stock locker rooms with proper supplies/paper products. * Report any...
-
Overnight Custodian
3 months ago
Stoughton, United States Planet Fitness Full timeJob SummaryThe Overnight Custodian will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.Essential Duties and ResponsibilitiesThoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.Stock locker rooms with proper supplies/paper products.Report any broken or...
-
Overnight Custodian
6 months ago
Stoughton, United States Planet Fitness Full timeJob Summary The Overnight Custodian will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience. Essential Duties and Responsibilities Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor. Stock locker rooms with proper supplies/paper products. Report any broken...
-
Stoughton, United States PAM Health Full timeJob DescriptionOverview P AM Health Specialty Hospital of Stoughton Full-Time Days Clinical Navigator/Clinical LiaisonRN, LSW, RRT Interviewing now Worcester, Fall River, Northshore market! Are you passionate about your career? Results driven? Love helping people? Then we want to speak with you! It’s no secret that here at PAM Health, our results are...
-
Retail Associate
2 weeks ago
Stoughton, Wisconsin, United States Wal-Mart Stores , Inc. Full timeKey Responsibilities:As a Cashier and Front End Services Representative at Walmart, you will play a vital role in providing exceptional customer service and ensuring a smooth shopping experience for our customers.Duties Include:Smile, greet, and thank customers with a positive attitudeStand for long periods of time while checking out customers quickly and...
-
Stoughton, United States Community Living Connections, Inc. Full timeAre you looking for a rewarding career where you can make a positive impact every day?Community Living Connections (CLC) is seeking passionate individuals to join our team as Supported Living Staff, providing essential, person-centered support to individuals with developmental disabilities. Whether you're an experienced caregiver or new to the field, we will...
-
Senior Center Elderly Case Manager
4 weeks ago
Stoughton, Wisconsin, United States City of Stoughton WI Full timeJob Title: Senior Center Elderly Case ManagerJob Summary: We are seeking a dedicated and organized part-time Case Manager to join our team at the Stoughton Senior Center. The successful candidate will be passionate about providing excellent customer service and will be excited about providing our elderly clients with comprehensive support.Key...