Tournament Operations Intern
2 months ago
Responsibilities:
- Work directly under the Event Coordinator in assisting with rosters, welcome packets, and paperwork before each tournament Â
- Serve as a tournament official, maintaining a working knowledge of rules and procedures, announcing games and operating scoreboards Â
- Serve as a customer service representative to the coaches. Answer questions as they pertain to their tournamentÂ
- Work directly with front office personnel to successfully execute all tournaments Â
- Assist with team registration, opening ceremonies, and skills competitions each Sunday Â
- Perform basic grounds crew duties such as field work and filling water coolersÂ
- Execute basic cleaning duties which include but are not limited to, sweeping, mopping, cleaning & stocking restrooms, cleaning windows and picking up trashÂ
- Assist Concessions and Retail Managers as needed. Responsibilities include, but are not limited to, cashier, grill, restocking retail floor
- Always convey and maintain a high level of professionalism while providing extraordinary external and internal customer service Â
- Absorb training and demonstrate the initiative, desire, and drive to help uphold the values established by the Ripken name and brand Â
- Work with staff to achieve objectives effectively and efficiently while providing a once-in-a-lifetime experience for participants Â
Qualifications (Required):
- Bachelorâs Degree or working towards Bachelorâs Degree in related field
- Computer skills, particularly in Excel and Word
- Excellent verbal and written communication skills
- Strong work ethic
- Team player who is willing and able to listen and learn
- Ability and commitment to work long hours, including weekends, depending on business needs
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