Financial Aid Counselor

4 weeks ago

New Orleans, United States University of New Orleans Full time

Financial Aid Counselor

Department

Student Financial Aid
Job Summary
The Financial Aid Counselor position requires a broad knowledge of federal and state aid programs, federal and state regulations, as well as regulations related to private educational loans.
Job Description
Job Duties:

Advises and counsels students, parents, and staff on all aspects of financial aid programs (federal, state, institutional, private)

Understands and informs students, parents, and staff of financial aid policies, procedures, practices, office services, and document completion

Assists with student aid eligibility assessment, funds disbursement, and aid reconciliation procedures

Interacts in a congenial, helpful manner answering telephone calls and emails from parents, students, and the UNO community

Provides information and guidance to help counsel students concerning student loan debt, specifically how to manage debt, repayment of loans, and the obligations associated with student debt.

Processes Alternative Loans

Participates in activities aimed at professional development and customer service

Actively assists with events promoting UNO enrollment and recruitment services

Assist with Federal and Budget Work Study Programs, as needed

Other duties as assigned

The above statements are intended to describe the general nature and level of work duties to be performed by the individual holding the position of Financial Aid Counselor. The items above are not intended to be an exhaustive list of all responsibilities, duties, or skills required of this position.


Required Qualifications:

Bachelor’s degree required.

Experience in administering federal and state financial aid programs.

Candidate must have strong written, verbal and interpersonal communication skills; good computer skills and able to demonstrate working knowledge of Microsoft Office products, i.e. Excel, Word; excellent organizational skills and ability to manage multiple tasks with a high level of accuracy in an environment with frequent interruptions; and, ability to handle information in a confidential and professional manner.

The candidate must also be able to work independently, be goal oriented and function as part of a team.

The candidate must be able to work some late nights and weekends for university functions and off-campus financial aid workshops and college fairs.

Desired Qualifications:

​​Advanced degree. 3-5 years working in financial aid or related higher education financial aid setting.

Technical experience working with PeopleSoft computer software system and EDE Express.

This position will remain open until filled.

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