Learning Experience Manager

2 weeks ago

Eagan, United States Marvin Full time
Learning Experience Manager (Sales Training) ID 2024-3745 Department Marketing Position Type Regular Location US-MN-Eagan Job Overview

The Manager, Learning Experience (Sales Training), will assist in driving nationwide sales enablement through the training and education of the Marvin channel and architectural sales team. The role will be responsible for the development of the sales training strategy, onboarding of new sales team members, and ongoing development programs to support the sales team at Marvin, in partnership with the Director of Learning and the Sales Leadership Team. They will be responsible for the rollout of these programs, the ongoing development of the programming and reporting on results. This role will lead a team of regional Sales Learning Specialists that will guide the sales onboarding and ongoing development of the sales team in their region. This role requires knowledge and skill in adult learning strategies, sales, program development, and learning facilitation.

Highlights of your role

* Lead the new hire training and onboarding process for Marvin field sales team, including developing consistent knowledge standards for each level and role. Work with regional managers to execute new hire education and training for all new hires.

* Ensure that the national Marvin sales team has the skills needed to be successful in their positions. This includes product and systems knowledge, strategic business planning with customers, professional skills, and business acumen.

* Develop evaluation methods to understand current field sales knowledge and skills. Identify internal learning opportunities and deliver needed education and training to internal Marvin sales employees.

* Oversee the development and execution of the Marvin Sales Trainee program. Partner with the Sales Leadership Team and functional department SMEs to create curriculum and rotation framework.

* Provides leadership and mentoring to direct reports. Sets expectations and effectively manages team contribution, performance, and engagement within the team and internal stakeholders.

* Assist with ongoing training including new product launches, competitive overviews, system updates and other needs throughout the year.

* Partners with peers on the training team to create curriculum, as needed, to support programming.

* Provide regular communication and reporting on sales training programs to the Sales Leadership Team.

* Oversee learning projects to ensure completion of deliverables on schedule and within budget.

* Execute with strong project management skills, monitoring work-plans and managing against milestones, knowing what to prioritize and why, knowing who to keep informed and when to escalate.

You're a good fit if you have (or if you can)

* Superior relationship management skills with the ability to collaborate effectively and partner well with others to build strong and trusting relationships.

* Proven ability to communicate ideas and insights in person, virtually, and in writing, succinctly and with impact, understanding what is relevant vs. what is "noise" to the audience.

* Strong initiative and solid judgment abilities/skills; must display a balanced, objective approach and sound judgment when recommending a course of action.

* Nimble, resilient, and adaptable to the ever-changing environment and offer creative solutions based on experience and industry trends.

* Ability to work independently and with a sense of urgency.

* Ability to provide an independent point of view on people and issues while having the courage and sensitivity to deliver tough messages to leaders and employees.

* Demonstrated effective problem-solving and decision-making skills.

* Strong influencing skills when recommending and implementing solutions with business partners.

* Project management skills and ability to juggle and prioritize multiple responsibilities.

Also want to make sure you have

* Bachelor's degree or equivalent industry experience

* 5+ years of experience in learning and development

* 5+ years of experience as a people leader

* 5+ years of experience in learning facilitation

* Ability to travel nationwide 50% or more of workdays, which will require overnight stays

* Experience with Outside Sales (preferred)

* Experience with Salesforce or other CRM platforms

We invite you to See Yourself at Marvin

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. You also belong to one of America's Top 20 Large Employers of 2024, according to an exclusive ranking by Forbes Magazine.

For more than 100 years, we've been designing, building, and engineering premier products. Today, in our 16 locations across North America, we manufacture Marvin's portfolio of products, which includes Infinity Replacement Windows, TruStile Doors, and Marvin Coastline brands.

Together, we live our values and enjoy a culture that feels like home. Our better living approach to benefits supports you at work and beyond. From day one, you receive health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more A few unique offerings include:

  • $300 annual wellbeing account to spend on whatever makes you happy + healthy
  • Better Living Day (a paid day off to go have some fun)
  • $$ Annual profit sharing - get rewarded for the role everyone plays in making Marvin a success
  • Giving at Marvin - join coordinated volunteer opportunities
  • Brighter Days Fund - financial support thanks to your colleagues and the Marvin family should you suffer a personal hardship

When you belong to the Marvin team, it's all part of the package. Apply today

Marvin is an Equal Opportunity Employer

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.

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