Client Experience Summer Internship

3 weeks ago

Atlanta, United States Popmenu Full time

Join us for an immersive eight week internship experience in the exciting world of SaaS and hospitality. As a client experience intern, you will dive into the heart of our business, partnering with our client onboarding, strategy and retention, support, and success teams. This opportunity promises an in-depth exploration of the important role client experience plays within a business, spanning client education, data analysis, value creation, and client retention and adoption. 

 

Our ideal intern is collaborative, coachable, creative, and excited to build a foundation for a career in SaaS client experience. This internship is designed to challenge you while allowing you to showcase and develop your skills alongside several CX teams and leaders. 

 

This is a fully in-person internship based in our Atlanta office, but you will work and communicate with team members who are both in-person and remote.  

What You’ll Do:

  • Ensure clients are meeting launch deadlines via emails, calls and texts. 
  • Outline needs and next steps for the client to complete onboarding (sending website previews, menu QA notes, reminders of outstanding tasks, etc.) 
  • Menu and web design QA to ensure the submitted requests meet the expectations of the OBC before sending for their review. 
  • Undergo training to become proficient in setting up clients on Popmenu’s marketing suite. 
  • Log activity dates and details of client interactions for tracking and reporting purposes. 
  • Identify and document accounts with potential risks or issues that need further attention.’’ 
  • Work with clients live on Popmenu’s software to schedule business reviews with the Client Success Managers 
  • Put together data to help clients see how they’re meeting their goals in Popmenu 
  • Complete ad hoc client projects such as drafting mass communications, reviewing client data, etc. 

What Will Set You Up for Success:

  • Currently enrolled in a business, advertising, sales, or communications program 
  • Strong verbal and written communications skills 
  • Eagerness to learn and develop strategic skills 
  • Ability to work well in a collaborative team environment 
  • Capability of managing multiple projects at once 

Benefits Gained from This Internship:

  • Technical proficiency in using various tools on a software platform. 
  • Tangible experience in a fast-paced client facing environment.
  • Exposure to cutting edge client experience concepts and methodologies.
  • Mentorship and guidance from experienced client experience practitioners.

  • Client Experience Summer Internship

    3 weeks ago

    Atlanta, Georgia, United States Popmenu Full time

    Join us for an immersive eight week internship experience in the exciting world of SaaS and hospitality. As a client experience intern, you will dive into the heart of our business, partnering with our client onboarding, strategy and retention, support, and success teams. This opportunity promises an in-depth exploration of the important role client...

  • Summer Internship

    1 month ago

    Atlanta, United States Rohadfox Construction Control Services Corporation Full time

    Job DescriptionJob Description Rohadfox/ATLNext Internship - Department of Aviation Planning and Development Team Position Description:The Atlanta Airport's Department of Aviation Planning and Development is excited to offer a summer internship opportunity through our ATLNext program. This role is designed for students who are passionate about aviation...

  • Summer Internship

    4 days ago

    Atlanta, United States Rohadfox Construction Control Services Corporation Full time

    Job DescriptionJob Description Rohadfox/ATLNext Internship - Department of Aviation Planning and Development Team Position Description:The Atlanta Airport's Department of Aviation Planning and Development is excited to offer a summer internship opportunity through our ATLNext program. This role is designed for students who are passionate about aviation...

  • Summer Internship

    1 day ago

    Atlanta, United States Rohadfox Construction Control Services Corporation Full time

    Job DescriptionJob Description Rohadfox/ATLNext Internship - Department of Aviation Planning and Development Team Position Description:The Atlanta Airport's Department of Aviation Planning and Development is excited to offer a summer internship opportunity through our ATLNext program. This role is designed for students who are passionate about aviation...

  • Recreation Summer Internship

    1 month ago

    Atlanta, United States City of Atlanta Full time

    JOB DESCRIPTION Parks & Recreation Office of Recreation College Internship Posting Expires: Open Until Filled Salary: $16.00/hour General Description and Classification Standards The Department of Parks and Recreation is an accredited agency, of only 206 nationally accredited agencies by the Commission for Accreditation of Park and Recreation Agencies...

  • Marketing Summer Internship

    2 weeks ago

    Atlanta, United States Popmenu Full time

    Join us for an immersive eight week internship experience in the exciting world of SaaS and hospitality. As a marketing intern, you will dive into the heart of our business, partnering with our content, creative, and product marketing teams. This opportunity promises an in-depth exploration of marketing's pivotal role within a business, spanning client and...

  • Audit Internship

    2 weeks ago

    Atlanta, United States HLB Gross Collins Full time

    HLB Gross Collins is currently seeking Audit Interns to join us at our Atlanta, GA office. We are currently looking to fill Spring 2025 and Summer 2025 positions. The internship position is a general introduction to a premier, mid-sized Atlanta accounting firm. During the internship, you will have opportunities to learn and grow in multiple aspects of...

  • Audit Internship

    1 month ago

    Atlanta, United States HLB Gross Collins Full time

    HLB Gross Collins is currently seeking Audit Interns to join us at our Atlanta, GA office. We are currently looking to fill Spring 2025 and Summer 2025 positions. The internship position is a general introduction to a premier, mid-sized Atlanta accounting firm. During the internship, you will have opportunities to learn and grow in multiple aspects of public...

  • Audit Internship

    1 day ago

    Atlanta, United States HLB Gross Collins Full time

    HLB Gross Collins is currently seeking Audit Interns to join us at our Atlanta, GA office. We are currently looking to fill Spring 2025 and Summer 2025 positions. The internship position is a general introduction to a premier, mid-sized Atlanta accounting firm. During the internship, you will have opportunities to learn and grow in multiple aspects of public...

  • Audit Internship

    1 month ago

    Atlanta, United States HLB Gross Collins Full time

    Job DescriptionJob DescriptionHLB Gross Collins is currently seeking Audit Interns to join us at our Atlanta, GA office. We are currently looking to fill Spring 2025 and Summer 2025 positions.The internship position is a general introduction to a premier, mid-sized Atlanta accounting firm. During the internship, you will have opportunities to learn and...

  • Audit Internship

    1 month ago

    Atlanta, United States HLB Gross Collins Full time

    Job DescriptionJob DescriptionHLB Gross Collins is currently seeking Audit Interns to join us at our Atlanta, GA office. We are currently looking to fill Spring 2025 and Summer 2025 positions.The internship position is a general introduction to a premier, mid-sized Atlanta accounting firm. During the internship, you will have opportunities to learn and...

  • Audit Internship

    24 hours ago

    Atlanta, United States HLB Gross Collins Full time

    Job DescriptionJob DescriptionHLB Gross Collins is currently seeking Audit Interns to join us at our Atlanta, GA office. We are currently looking to fill Spring 2025 and Summer 2025 positions.The internship position is a general introduction to a premier, mid-sized Atlanta accounting firm. During the internship, you will have opportunities to learn and...

  • Tax Internship

    3 weeks ago

    Atlanta, United States HLB Gross Collins Full time

    HLB Gross Collins is currently seeking Tax Interns to join us at our Atlanta, GA and Kennesaw, GA offices. We are looking to fill Spring 2025 and Summer 2025 positions. The internship position is a general introduction to a premier, mid-sized Atlanta accounting firm. During the internship, you will have opportunities to learn and grow in multiple aspects of...

  • Research Intern

    2 weeks ago

    Atlanta, United States Georgia Institute of Technology Full time

    The PIN Summer Internship (PSI) uses collaboration, diversity and forward thinking to elevate the outcomes of our communities and environment. Our competitive, immersive 12-week program brings together extraordinary cohorts of interns representing colleges and universities nationwide and communities around the world. With a presence across the Southeast...

  • Tax Internship

    1 month ago

    Atlanta, United States HLB Gross Collins Full time

    Job DescriptionJob DescriptionHLB Gross Collins is currently seeking Tax Interns to join us at our Atlanta, GA and Kennesaw, GA offices. We are looking to fill Spring 2025 and Summer 2025 positions. The internship position is a general introduction to a premier, mid-sized Atlanta accounting firm. During the internship, you will have opportunities to...

  • Tax Internship

    4 weeks ago

    Atlanta, United States HLB Gross Collins Full time

    Job DescriptionJob DescriptionHLB Gross Collins is currently seeking Tax Interns to join us at our Atlanta, GA and Kennesaw, GA offices. We are looking to fill Spring 2025 and Summer 2025 positions. The internship position is a general introduction to a premier, mid-sized Atlanta accounting firm. During the internship, you will have opportunities to...

  • Tax Internship

    1 day ago

    Atlanta, United States HLB Gross Collins Full time

    Job DescriptionJob DescriptionHLB Gross Collins is currently seeking Tax Interns to join us at our Atlanta, GA and Kennesaw, GA offices. We are looking to fill Spring 2025 and Summer 2025 positions. The internship position is a general introduction to a premier, mid-sized Atlanta accounting firm. During the internship, you will have opportunities to...

  • Post-graduate Summer Internship

    1 week ago

    Atlanta, United States Jackson Spalding Full time

    Job DescriptionJob DescriptionPOST GRADUATE PAID internship Location(s): Atlanta, Dallas, ATHENSHYBRID - 3 DAYS IN OFFICE, 2 DAYS REMOTEAre you looking to join a hungry and humble team of thinkers, creators, and achievers? You’ve come to the right place.Jackson Spalding is an award-winning PR and marketing agency that helps brands stand out to move those...

  • Internship - Sales and Marketing

    1 week ago

    Atlanta, United States Axguard LLC Full time

    Job DescriptionJob Description4Renu is expanding our footprint and we are actively looking to fill an Appointment Internship Setter position. This role will educate homeowners on the benefits of going Solar and briefly explain our products and services. If a homeowner is interested, he/she will set up an appointment time for one of our consultants to come...

  • Internship - Sales and Marketing

    4 days ago

    Atlanta, United States Axguard LLC Full time

    Job DescriptionJob Description4Renu is expanding our footprint and we are actively looking to fill an Appointment Internship Setter position. This role will educate homeowners on the benefits of going Solar and briefly explain our products and services. If a homeowner is interested, he/she will set up an appointment time for one of our consultants to come...