Evening Manager on Duty

1 month ago


Hollister, United States Bluegreen Vacations Full time

Paradise Point Resort in Hollister, MO is seeking an hospitality driven Evening Manager to oversee operations during our mid/evening shifts at our resort. Join our team and ensure exceptional guest experiences in the heart of Missouri countryside.

Apply today; we are hiring immediately 

Location: 250 Lakewood Drive; Hollister, MO 65672

Schedule: Mid-Second Shift, to include weekends

Compensation: Competitive base salary + 10% eligible annual bonus.

View the resort here [Link available when viewing the job]

Apply now, hiring immediately 

#PowerOfVacation 

BENEFITS YOU'LL ENJOY:

Up to 21 Paid Days off per Year401K Match up to 5%9 Paid HolidaysUp to 2 Paid Volunteer DaysMedical, Dental, Vision Insurance6 weeks - Paid Parental LeaveInternal Growth and Career PathingTuition ReimbursementSafe and Fun Work EnvironmentEmployee Discounts Including Childcare, Hotels and more  

JOB SUMMARY:

You will be responsible for managing the resorts evening operations, the front-desk, reservations, and maintaining proper working relationships between the front desk and all other departments and the first responder to any emergencies. 

Interaction with evening Guest Services associates regarding guest satisfaction and resort projects, not limited to scheduled assignments. Oversee the common area department within the resortYou focus on the satisfaction of all guests by ensuring the timely resolution to inquiries. Handle issues about guest satisfaction with the ability to make decisions on behalf of the Resort Manager regarding essential compensation. Monitor and maintain procedures for the safety of guests and personnel.  Perform weekly checks of all SOPs to ensure guest service will be prepared for an audit. WHAT YOU BRING:

Ability to work weekends, evenings, and holidays as needed.High School Diploma or GED requiredAt least 2 years of Hospitality Supervisory or Management required (within any department)You have Hospitality Front Desk Operations, yield, and resolution management knowledge. Ability to motivate and mentor associates. Ability work a variety of shifts, including evenings, weekends, and holidays.



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