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Event Utility Lead

3 months ago


Onamia, United States Grand Casinos Full time

The Opportunity

Responsible for the set-up and breakdown of all meetings and Banquet/Event functions, including service equipment.  This includes the actual arrangement of all tables, chairs, risers, podiums, dance floors, pianos, and any other non-food service items.  Also, direct involvement with the cleaning and maintenance of event equipment and designated convention services.

What You Get to Do

Responsible for the job performance of all Utility Associates and provides feedback on it to aid the Associates in developing and enhancing skills Maintaining standards of set-up in conventions services per pre-established guidelines. Provide input to Management concerning operational deficiencies and areas in need of attention. Constantly striving for complete Guest satisfaction relative to the product, service and facility. Setting rooms with conventions service equipment as outlined on each BEO. Reporting deficiencies in repair and maintenance in all public spaces and equipment. Maintain order and organization of all storerooms and back of the areas. Conducting regularly scheduled convention service equipment inventory and operation checks. Assigning and /or delivering all meeting related Guest packages. Organizing the delivery and placement of pre-arranged meeting room signage. Performing cleaning projects as assigned in all our areas of responsibility. Participate as a team member with all Servers, Captains, Cooks and all other pertinent Grand Casino Associates in ensuring an efficiently run operation. Participate as a team member with other Associates, and Supervisors and any pertinent Grand Casino’s Associates to ensure efficient operational standard. Responsible for receiving, issuing and keeping necessary records of liquor store and supplies. Responsible for coordination and executing set up and tear down of Banquet and Event functions. Assists with Clean up and duties involved.

What We Look for in a Person

Serves and develops others by building relationships. Fosters an inclusive workplace where inclusion and individual differences are valued. Collaborates across boundaries to achieve common goals. Aligns organizational objectives and practices with Mille Lacs Band traditions or interests as appropriate. Sets direction and influences others to translate vision into action. Demonstrates drive for continued personal and professional growth.

What We Offer You

We have a fun, energetic personality and are adventurous, creative, and open minded. We strive to lead through our seven (7) values in all that we do. (Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty) Our foundation of Servant Leadership is a philosophy that embodies and fosters empowerment, decision-making, and engagement across all levels of the organization. We are a career accelerant, which means developing our Associates is one of our main priorities. We provide a space for Associates and others to bring who they are to work and impart a sense of purpose. A variety of competitively priced health benefits and supplemental insurances, parental leave, 401k, tuition reimbursement, birthday, and anniversary gifts.

What Qualifies You

Organization skills of reading diagrams and inventory control

Must Have Skills

Trustworthy and collaborative relationships with others. Organized and flexible to meet the needs of the business, guests and associates. Begin work on time for their scheduled shifts, schedule PTO in advance and exhibits flexibility in scheduling or supporting other Associates by assuming shifts from other team members or Department demands. Accomplishes required work within expected guidelines. Flexibility to work various roles and outlets including /amphitheater and concert venues.

Source: Hospitality Online