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Room Attendant

3 months ago

Chicago, United States The Drake Full time
Description

The historic Drake Hotel is looking for room attendants to join the Housekeeping team.

The hotel, boasting 535 rooms, is situated on the Magnificent Mile and within the renowned Gold Coast district, known for its shopping, dining, and nightlife. Additionally, two Red Line subway stations are conveniently located within seven blocks of the hotel.

Here you will enjoy great perks such as best in class benefits package, discounted parking, free meal during shift PLUS Hilton room discounts for you and your family worldwide Come see why we were named #1 World's Best Workplace by Fortune Magazine and Great Place to Work 

The ideal candidate for this role should possess a positive attitude, meticulous attention to detail, the ability to anticipate guests' needs, and preferably have experience in hotel cleaning. They must also be available to work on weekends and holidays.

Classification:  Full Time

Shifts:  Morning shifts, weekends and holidays are required

What will I be doing?

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming Change and replenish bed linens, towels and guest amenities, as needed Perform deep cleaning tasks, as needed Stock, maintain and transport housekeeping supply cart on a daily basis Dispose of trash and recyclables Respond to special guest requests in a timely, friendly and efficient manner Perform guest turn down service, as needed Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality Productivity Dependability Customer Focus Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work.  We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: 

Access to your pay when you need it through DailyPay  Medical Insurance Coverage – for you and your family   Mental Health Resources  Best-in-Class Paid Time Off (PTO)  Go Hilton travel discount program  Supportive parental leave  Matching 401(k)  Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount  Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)  Career growth and development  Team Member Resource Groups  Recognition and rewards programs 

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

Source: Hospitality Online