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Medical Support Assistant

3 months ago

Pawnee, United States Indian Health Service Full time

Schedules patient appointments based upon provider schedule using a computerized scheduling system.
Uses manual, electronic, and automated systems to perform a variety of assigned tasks in support of the department.
Accepts incoming calls and provides customer service by scheduling, providing information, or transferring caller to appropriate clinic or provider.
Communicates with healthcare team regarding appointment scheduling, non-PRC referrals, and patient requests.
Provides tactful and professional customer service to patients.