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Content Operations

4 months ago

Burlingame, United States Oculus Full time
This is a high-functioning role focused on providing high-quality experiences for developers releasing AAA content. Working on large, complex projects developed on cutting-edge VR hardware is an opportunity this role offers. In addition to the above, this role will involve working with a variety of external QA partners focused on optimizing the QA process for VR quality.

Content Operations - Studios QA Manager Responsibilities:
  • Work directly with our development teams from Pre-Alpha to launch, delivering high-quality functional releases
  • Drive improvements in game testing processes, documentation, and cross-functional collaboration
  • Manage our external QA vendors to drive titles through our QA program
  • Work cross-functionally with multiple internal groups (marketing, comms, software, hardware, content)
  • Hold cross functional partners accountable to QA processes
  • Regularly communicate updates to project stakeholders, both internal and external
  • Attend weekly QA calls and project risk meetings, surfacing information to stakeholders with enough time to take action
  • Update data tracking tools with the latest project information


Minimum Qualifications:
  • 5+ years of QA Project Management in VR, console, or PC video games
  • 5+ years working with external vendors or remote teams
  • Understanding of the game production life cycle, tools, process and execution planning
  • Experience with Compliance and Certification testing
  • Experience with end-to-end game QA workflows and processes
  • Familiar with multiple bug tracking databases and test case management tools
  • Effective communication skills across all levels of an organization
  • Interest and familiarity with multiple genres of PC and/or console games


Preferred Qualifications:
  • Experience shipping AAA titles on console or PC
  • Experience scaling QA teams and operations
  • Platform QA and new hardware development experience
  • Experience with tools like Salesforce or data management tools


About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.