Front Desk Supervisor
5 months ago
- Manage and resolve all guest complaints in a professional and courteous manner.
- Oversees front office/front desk operations during the overnight shift while providing excellent guest services.
- Process guest check-outs and handle monetary transactions.
- Audits, balances, and reports on the various areas of the hotel (e.g., food and beverage, rooms, front desk, gift shop, etc.)
- Performs duties as Manager on Duty during overnight shift or shifts as scheduled.
- Performs duties of the Front Desk Agent as scheduled.
- Register arriving guests and assigns rooms.
- Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
- Enter same day reservations and future reservations, when necessary, know cancellation procedures.
- Maintain an inventory of vacancies, reservations and room assignments.
- Verify all account postings and balances.
- Report any unusual occurrences or requests to the manager or assistant manager.
- Use persuasive selling techniques to sell rooms and to promote services of the hotel.
- Knowledgeable of room locations, types of rooms available, and room rates
- Performs other duties as assigned.
Source: Hospitality Online
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Front Desk Supervisor
3 months ago
Chicago, United States Mac Properties Full time**Description** Mac Properties is a dynamic and growing private residential real estate company with operations in the metropolitan areas of Chicago, St. Louis and Kansas City. **Overall Responsibility:** The Front Desk Supervisor will be responsible for overseeing and directing front desk operations across the portfolio including resident services...
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Front Desk Supervisor
2 weeks ago
Chicago, United States Davidson Hospitality Full timeOverview Are you a dynamic and customer-focused professional with a passion for hospitality? Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional guest service. With your high energy, enthusiasm, and strong leadership skills, you'll ensure smooth front desk operations and create memorable experiences for our...
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Front Desk Supervisor
2 months ago
Chicago, United States Fairmont Austin Full time**Front Desk Supervisor** Fairmont Chicago - Millennium Park Location Chicago, Illinois, United States Category Rooms FAIRMONT Posted Date 22/02/2022 **Job Start Date :** 07/03/2022 JOB DESCRIPTION **Front Desk Supervisor** First impressions are everything! As a Front Desk Supervisor, you will take care of the guests from the moment they arrive through to...
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Front Desk Supervisor
5 months ago
Chicago, Illinois, United States Homewood Suites by Hilton and Hilton Garden Inn Chicago Downtown South Loop Full timeJob Title: Front Desk SupervisorStatus: Non-ExemptJob SummaryRepresents the hotel to the guest throughout all stages of the guest's stay by working with all hotel personnel to ensure every guest experience superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a...
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Front Desk Supervisor
3 months ago
Chicago, United States Embassy Suites by Hilton Chicago Downtown River North Full timeAs Complex Front Office Supervisor you will mentor our dynamic front office TEAM at Embassy Suites by Hilton Chicago Downtown River North and Hilton Garden Inn Downtown/Magnificent Mile ensuring outstanding customer service and delivering positive guest experiences.TEAM Culture:Our TEAM culture motivates and encourages each individual member to achieve...
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Front Desk Supervisor
1 month ago
Chicago, United States Remington Full timeJob DescriptionWhat you will be doingEnsure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. Have complete understanding of Front Office staff's roles and duties and be able to...
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Front Desk Supervisor
9 hours ago
Chicago, United States Universal Health Institute Full timeUniversal Health Institute is an integrative care clinic offering alternative medicine that includes chiropractic, physical therapy, clinical massage therapy, psychotherapy, acupuncture, and more. We have an energetic staff focused on wellness and healing from the inside-out. We seek an experienced Front Desk Supervisor who can help us round out our...
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Front Desk Supervisor
3 months ago
Chicago, United States Universal Health Institute Inc Full timeJob DescriptionJob DescriptionUniversal Health Institute is an integrative care clinic offering alternative medicine that includes chiropractic, physical therapy, clinical massage therapy, psychotherapy, acupuncture and more.We have an energetic staff focused on wellness and healing from the inside-out.We seek an experienced Front Desk Supervisor who can...
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Front Desk Supervisor
2 days ago
Chicago, United States Universal Health Institute Full timeUniversal Health Institute is an integrative care clinic offering alternative medicine that includes chiropractic, physical therapy, clinical massage therapy, psychotherapy, acupuncture and more. We have an energetic staff focused on wellness and healing from the inside-out. We seek an experienced Front Desk Supervisor who can help us round out our customer...
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Front Desk Agent
2 months ago
Chicago, United States sulekha.co.uk Full timeFront Desk Agent Jobs in USA & Canada **Front Desk Agent Jobs Near Me** *Work Experience**Job Role**Education***High School** Skills: 926 Sedgwick Avenue, The Bronx, NY, USA 2 weeks ago *Functional Area* Job Summary: Represents the hotel to the guest throughout all stages of the guests stay by working with all hotel personnel to ensure every guest ex......
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Front Desk Manager
3 months ago
Chicago, United States Crestline Hotels & Resorts Full time** Front Desk Manager** ** Front Desk Manager** Front Desk Night Manager **Overview** The Front Desk Manager will assist in the planning, direction, coordination and execution of all activities and personnel within the front office departments to include: front desk, bell/door, concierge (if applicable). The Front Desk Manager is responsible for ensuring...
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Chiropractic Front Desk
3 months ago
Chicago, United States Back Home Chiropractic Full timeJob DescriptionJob DescriptionChiropractic Front Desk at Back Home ChiropracticJob Posting: Front Desk at Back Home ChiropracticJob Description for Front DeskWe are seeking a part-time, in-office Chiropractic Front Desk member with leadership and organizational skills to join our team. This Chiropractic Front Desk person will play a vital role in ensuring...
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Front Desk Agent
3 weeks ago
Chicago, United States Arlo Hotels Full timeAt Arlo Chicago, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan culture seekers that appreciate sophisticated, timeless service. We provide original, chic, and memorable service and experiences that inspire guests to unlock the destination. We’re...
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Front Desk Agent Overnight
1 month ago
Chicago, United States IHG Full time**Your web browser (Chrome 88) is out of date.** **Front Desk Agent Overnight** **Hotel Brand:** InterContinental Hotels **Location:** United States, Illinois, Chicago **Hotel:** InterContinental - Chicago Magnificent Mile (ORDHA) **Job number:** R188791 **Share:** The Front Desk is often the first point of contact and the first impression for guests. Warm,...
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Front Desk Agent
5 months ago
Chicago, United States HEI Hotels & Resorts Full timeAssist guests with arrival and departure from hotel, while providing positive guests experiences. The Front Desk Agent will also work at the PBX desk handling the incoming/outgoing calls as well as taking IRD orders and submitting for process. Respon Front Desk, Agent, Computer, Hotel
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Front Desk Agent
2 months ago
Chicago, United States Marriott Hotels & Resorts Full timeAs a Renaissance Front Desk Ambassador, you are one of the first ambassadors that a guest comes into contact with and your friendly, authentic approach creates a unique and personalized guest experience when the guest checks in. The successful Front Front Desk, Agent, Ambassador, Guest Experience, Hotel
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Front Desk Manager
3 weeks ago
Chicago, United States Alfa Dental Management LLC Full timeLocation **Job openings matching Front Desk Manager in Alfa Dental Management** - Jacksonville, FL Manage and perform front desk duties including patient check-in and check-out, scheduling patient appointments, and handling patient inquiries. Easily Apply 7 days ago Career recommendations for Front Desk Manager Explore information on salaries, job...
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Front Desk Agent
1 month ago
Chicago, United States Marriott International Inc Full timePOSITION SUMMARY As a Renaissance Front Desk Ambassador, you are one of the first ambassadors that a guest comes into contact with and your friendly, authentic approach creates a unique and personalized guest experience when the guest checks in. The successful Front Desk Ambassador will tailor their approach by reading cues from a guest to ensure when they...
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Front Desk Representative
2 days ago
Chicago, Illinois, United States Arbor Lodging Management Full timeJob SummaryThe Front Desk Agent is the first point of contact for guests upon arrival at our hotel. This role requires a friendly and welcoming demeanor, with a focus on providing exceptional customer service.Key ResponsibilitiesGuest Registration: Register guests in a timely and efficient manner, ensuring all necessary information is collected and...
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Front Desk Representative
2 months ago
Chicago, United States ATS Institute of Technology, Nursing School Full timeATS Institute of Technology has been successfully helping students achieve their educational goals since 1998. We are currently seeking a full-time Front Desk Representative to join our team of motivated and passionate professionals. If you are looking for a rewarding career and would like to make a difference to yourself, your team, and to our students, we...