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Luxury Vacation Club Concierge

2 months ago

Orlando, United States Marriott Vacations Worldwide Full time

Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with luxury concierge and/or sales experience to join our award-wining sales and marketing team at The JW Marriott, Orlando Grande Lakes. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests in The Marriott Vacation Clubs properties to promote the Marriott Vacation Club Destinations® Program.

What's in it for you?

  • Hotel and resort discounts

  • Immediate 401(k) discretionary company match up to 6%

  • Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)

  • Positive work environment

  • Growth and development opportunities

What you will do?

  • Engage with hotel guests at lobby desk locations and provide elevated customer service.

  • Schedule sales presentations and manage customer expectations.

  • Provide the highest level of service to exceed budgeted sales presentations and volume production goals.

  • Ensure that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about Marriott Vacation Club products and services.

What are the requirements?

  • Bold persuasion skills

  • Computer skills

  • Stand, sit and walk for extended periods of time

  • Flexible schedule including weekends and holidays

  • Excellent phone communication skills and/or interpersonal skills interacting with guests

  • Service focused

  • Detail oriented with process and follow-up

  • Financially motivated

  • Concierge and/or sales experience preferred

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture