Director of Operations | Tsongas Center

3 weeks ago

Lowell, United States teamworkonline Full time

Overview

In consultation with the General Manager, the Director of Operations manages, supervises, and coordinates the day-to-day operations of the complex including but not limited to maintenance, set-up/changeovers, custodial/housekeeping, landscaping/grounds keeping, equipment safety and capital projects. This employee also provides overall administrative planning, direction, and policies to operating managers and supervisors, assuring the highest quality service program to assure booking and rebooking of events. The Director of Operations ensures an effective and cost-efficient program by controlling departmental operating budget while providing highly responsible staff assistance to the General Manager.

 

This role will pay a yearly salary of $75,000 to $85,000 plus bonus

 

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

 

This position will remain open until October 15, 2024

Responsibilities

  • Oversee Daily Operations: Manage the daily operation and maintenance of the facility and all associated systems, including HVAC, Ice Plant, boilers, chillers, sound systems, electrical, plumbing, fire protection, life safety, workplace safety, communications, scoreboard systems, pest control, and custodial services.
  • Budget Management: Ability to prepare, track, control, and analyze budgets. Participate in developing and administering the facility’s operations and capital budgets. Forecast additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; and implement necessary adjustments.
  • Technical Knowledge: Knowledge of boilers, chillers, refrigeration, ice making, Fire Alarm/Fire Protection systems, Security Alarm systems, and OSHA requirements is preferred.
  • Event Coordination: Assist with the advancement and communication of event information to relevant departments and staff. Manage event set-up and tear-down, including basketball floors, stage risers, chairs, signs, and banquet functions.
  • Liaison Duties: Act as the liaison with City and University Services for facility-related functions, such as City Codes, parking, licenses, permits, inspections, and warranties.
  • Staff Management: Select, train, motivate, and evaluate staff. Provide or coordinate training, address deficiencies, and implement discipline and termination procedures.
  • Health & Safety Compliance: Ensure compliance with health and safety regulations.
  • Report and Manual Development: Develop and update management reports and manuals, such as the Operations Manual, Annual Preventative Maintenance Plan, Annual Facility Report, and Fire Code Rules & Regulations.
  • Operational Improvement: Continuously improve operations, decrease turnaround times, streamline work processes, and provide quality customer service.
  • Organizational Studies: Conduct organizational and operational studies and recommend modifications to programs, policies, and procedures.
  • Stakeholder Relations: Establish and maintain effective working relationships with staff, facility stakeholders, and users.
  • Project Oversight: Direct and monitor the work of contractors, engineers, and architects on building projects and regular maintenance related items.
  • Regulatory Compliance: Maintain hazardous materials communication programs, material safety data sheets, and stay updated on Federal, State, OSHA and Local regulations.
  • Additional Duties: Perform all other duties as assigned by the General Manager.

Qualifications

  • B.S. or B.A. degree from an accredited college/university.
  • 5-7 years’ experience in facility operations management preferred.
  • Must show demonstrated knowledge of physical plant management, supervisory skills and experience in work crew supervision in facility operations.
  • Ability to work event nights, weekends and holidays as required.
  • Ability to stand and walk for extended periods, climb stairs, and occasionally lift up to 40 lbs.
  • Knowledge of budget preparation and control.
  • Knowledge of OSHA requirements.
  • Basic Knowledge of boilers, chillers, refrigeration and ice making
  • Basic Knowledge of Fire Alarm / Fire Protection systems
  • Understanding of operational characteristics of events, principles of supervision and training, facility use contracts, fire and public safety regulations, and A/V equipment and electronic systems.
  • Proficiency in Microsoft Office applications, word processing, spreadsheets, databases, presentation software, and Internet software.
  • CAD experience is preferred.
  • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment
  • Strong oral and written communication skills. Ability to speak, read and write in English
  • Possession of, or ability to obtain, a current CPR certificate is preferred.
  • Ability to obtain certification to operate forklift and other equipment as needed.
  • Valid driver’s license required.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment
  • Working knowledge of equipment safety, facility maintenance and housekeeping 
  • Excellent customer service skills

  • Changeover Crew

    1 day ago

    Lowell, United States teamworkonline Full time

    OverviewOperations Staff Members will perform a multitude of tasks to setup, run, and breakdown of all events hosted at the Tsongas Center. This role will pay an hourly rate of $18.75 For PT roles: Benefits: 401(k) savings plan and 401(k) matching. This position will remain open until November 30, 2024ResponsibilitiesPerform general labor, repairs and...

  • Museum Teacher

    2 months ago

    Lowell, United States University of Massachusetts Lowell Full time

    Job no: 522058Position type: HourlyBenefit Status: Non-Benefited – Non-UnionCampus: UMass LowellDepartment: Tsongas Industrial History CtrSalary: $17.00/hr.Applications Open: Jan 16 2024 Applications Close: Open until filledGeneral Summary of Position:The Tsongas Industrial History Center is an education partnership between the University of Massachusetts...

  • Director - Multimedia & Production (Promotional Opportunity)

    3 weeks ago

    Lowell, United States InsideHigherEd Full time

    Job no: 524638Position type: Staff Full TimeBenefit Status: Benefited-Non-UnionCampus: UMass LowellDepartment: Athletic ProgramsSalary: Salary commensurate with experienceApplications Open: Aug 16 2024 Applications Close: Aug 29 2024 General Summary of Position:This being a promotional opportunity, only current UML Employees within the same Bargaining unit...

  • Event Ticketing Associate

    2 weeks ago

    Lowell, Massachusetts, United States Oak View Group Full time

    About Oak View Group:Oak View Group stands as a premier entity in the realm of venue development, management, and exceptional hospitality services tailored for the live event sector. We provide a comprehensive suite of solutions for a distinguished array of venues and a clientele that encompasses some of the most prominent and well-attended arenas,...

  • Director - Multimedia & Production (Promotional Opportunity)

    20 hours ago

    Lowell, United States InsideHigherEd Full time

    Job no: 524929Position type: Staff Full TimeBenefit Status: Benefited-UnionCampus: UMass LowellDepartment: Athletic ProgramsSalary: Salary commensurate with experienceApplications Open: Sep 06 2024 Applications Close: Sep 19 2024 General Summary of Position:This being a promotional opportunity, only current UML Employees within the same Bargaining unit are...

  • Graphic Design Intern

    6 days ago

    Lowell, United States AEG Full time

    Graphic Design Intern The Massachusetts Pirates are a professional football team competing in the Indoor Football League and are entering our 6th season! Our team is growing and we would love to add you to it. This is a part-time, seasonal position, and the ideal candidate would be enthusiastic about working in the sports industry. Season runs from March -...

  • Video Production Assistant

    1 day ago

    Lowell, Massachusetts, United States AEG Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Video Production Assistant to join our team at AEG. As a Video Production Assistant, you will play a key role in creating engaging video content for our organization.Key ResponsibilitiesConceptualize, shoot, and edit creative video content for distribution on various platforms.Assist in video...

  • Box Office Attendant|Part-time| Tsongas Center

    1 month ago

    Lowell, United States teamworkonline Full time

    OverviewThe Box Office Staff position is a primary interfacing role between patrons and the venue largely at the beginning of each event and/or between events. This interface is achieved through a variety of actions and tasks which are similar but carefully adapted to maximize customer satisfaction and retention. The Box Office Staff position, though often...

  • Director of GPS Enrollment Operations

    1 month ago

    Lowell, United States InsideHigherEd Full time

    Job no: 524515Position type: Staff Full TimeBenefit Status: Benefited-UnionCampus: UMass LowellDepartment: Grad & Professional StudiesSalary: Salary commensurate with experience and approved rangeApplications Open: Aug 07 2024 Applications Close: Open until filledGeneral Summary of Position:The Graduate, Online & Professional Studies (GPS) division at UMass...

  • Director of Nursing

    1 month ago

    Lowell, United States D'Youville Life and Wellness Community Full time

    Job DescriptionJob DescriptionDirector of Nursing - DON - Registered Nurse - RNA commitment to care. A legacy of compassion. This is D'Youville.Since 1960, D’Youville Life & Wellness Community has provided Greater Lowell and surrounding communities with Faith-Based, Nonprofit, Short-Term Rehabilitation and Skilled Geriatric Care earning the respect of...

  • Director of Nursing

    1 month ago

    Lowell, United States D'Youville Life and Wellness Community Full time

    Director of Nursing - DON - Registered Nurse - RNA commitment to care. A legacy of compassion. This is D'Youville.Since 1960, D’Youville Life & Wellness Community has provided Greater Lowell and surrounding communities with Faith-Based, Nonprofit, Short-Term Rehabilitation and Skilled Geriatric Care earning the respect of its peers and the trust of the...

  • Director of Nursing

    1 month ago

    Lowell, United States D'Youville Life and Wellness Community Full time

    Director of Nursing - DON - Registered Nurse - RNA commitment to care. A legacy of compassion. This is D'Youville.Since 1960, D’Youville Life & Wellness Community has provided Greater Lowell and surrounding communities with Faith-Based, Nonprofit, Short-Term Rehabilitation and Skilled Geriatric Care earning the respect of its peers and the trust of the...

  • Director of Nursing

    1 month ago

    Lowell, United States D'Youville Life and Wellness Community Full time

    Director of Nursing - DON - Registered Nurse - RNA commitment to care. A Legacy of compassion. This is D'Youville.Since 1960, D'Youville Life & Wellness Community has provided Greater Lowell and surrounding communities with Faith-Based, Nonprofit, Short-Term Rehabilitation and Skilled Geriatric Care earning the respect of its peers and the trust of the...

  • Director of Capital Projects

    1 month ago

    Lowell, United States University of Massachusetts Full time

    Director of Capital Projects Job no: 524575 Work type: Staff Full Time Campus: UMass Lowell Department: Project Management & Planning Pay Grade: P24 Categories: Facilities General Summary of Position: The Director of Capital Projects has responsibility for coordinating and managing all capital projects on campus, including new construction, facility...

  • Endovascular Center Operations Lead

    4 days ago

    Lowell, Massachusetts, United States The Vascular Care Group Full time

    About the RoleThe Vascular Care Group is seeking a highly skilled and experienced Lead Procedural Nurse to oversee the daily operations of our endovascular center. As a key member of our team, you will be responsible for ensuring the highest level of patient care and satisfaction, while maintaining compliance with regulatory standards.Key...

  • Director of Housing

    3 months ago

    Lowell, United States MassHire Lowell Career Center Full time

    Context and Job Summary UTEC believes that everyone has the right to stable housing. Safe and secure housing allows everyone to meet an important basic need from which all individuals can build to create and meet their goals. UTEC also acknowledges that the housing needs of emerging young adults are different and unique. UTEC?s housing approach will align...

  • Director of Innovation and Entrepreneurship

    1 week ago

    Lowell, Massachusetts, United States InsideHigherEd Full time

    Job SummaryThe Rist DifferenceMaker Institute is seeking a highly skilled and experienced Director to lead the successful operations and growth of the campus's DifferenceMaker program. As a key member of the InsideHigherEd team, the Director will provide strategic and managerial leadership of Institute programs, develop alumni and foundation relationships,...

  • Director Rist DifferenceMaker Institute

    1 week ago

    Lowell, United States InsideHigherEd Full time

    Job no: 524753Position type: Staff Full TimeBenefit Status: Benefited-UnionCampus: UMass LowellDepartment: Student AffairsSalary: Salary commensurate with experience within the grade/rangeApplications Open: Aug 28 2024 Applications Close: Open until filledGeneral Summary of Position:The Rist DifferenceMaker Institute Director is responsible for the...

  • Director of Nursing

    1 month ago

    Lowell, MA, United States D'Youville Life and Wellness Community Full time

    Director of Nursing - DON - Registered Nurse - RN A commitment to care. A legacy of compassion. This is D'Youville. Since 1960, D’Youville Life & Wellness Community has provided Greater Lowell and surrounding communities with Faith-Based, Nonprofit, Short-Term Rehabilitation and Skilled Geriatric Care earning the respect of its peers and the trust of...

  • Director of Nursing

    1 month ago

    Lowell, MA, United States D'Youville Life and Wellness Community Full time

    Director of Nursing - DON - Registered Nurse - RN A commitment to care. A legacy of compassion. This is D'Youville. Since 1960, D’Youville Life & Wellness Community has provided Greater Lowell and surrounding communities with Faith-Based, Nonprofit, Short-Term Rehabilitation and Skilled Geriatric Care earning the respect of its peers and the trust of...