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Host/Cashier
2 months ago
Our Purpose:
We pride ourselves on serving high quality farm fresh food at Bob Evans We are AMERICA’S FARM FRESH We work hard, pay attention to details (perfect plates, perfect bags), and provide our guests with the best, all-around family dining experience. We have immense pride in our culture and roots to our communities. Working at Bob Evans is about being part of something big – we have a passion for taking care of each other and our guests while serving farm-fresh food at a great value. Our Founder, Bob Evans, was all about growing good…join us at Bob Evans and be an integral part of …. Where Good Grows.
Host Cashier Responsibilities:
- Greet guest in a friendly, warm, and welcoming manner and escort guests to tables
- Monitors guests’ needs and the flow of the restaurant and seats guests accordingly
- Delivers the appropriate number of menus, kid packs if needed when seating guests
- Performs restroom checks, answers phone, keeps lobby, bakery and retail areas clean of debris, and keeping the general work area stocked and cleaned
- Practices safe food and beverage handling
- Communicates and interacts with guests, can handle crowds, and put guests at ease while they wait for their table or carryout order
- Shows guests you care and ask them about their dining experience
- Effectively handles guest complaints and involves manager at appropriate time
- Handles cash and credit transactions; accurately accounts for all receivables including cash, credit cards, and gift cards
- Assist in marketing, promotional services and situational selling, such as communicating new promotions, products, or marketing information to guest
- Clears, sanitizes, and sets tables as needed
- Manage guests wait times by working with managers to quote accurate wait times
- May be asked to assist in other job categories as well
- All other duties as assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily while possessing dependability and exceptional teamwork skills
Bob Evans Restaurants, LLC is EEO compliant and participates in E-Verify.
Why Choose Us:
- Competitive Compensation
- Health and Welfare Benefits
- 401(k) with Company Match
- Flexible Scheduling
- Opportunity for development and career growth
Knowledge:
- Excellent guest service skills and experience
- Ability to identify and resolve issues as they arise
- Detailed oriented with the ability to multi-task
- Ability to prioritize, good organizational skills
- Must have ability to accurately handle money, make change, process credit card transactions and have strong menu knowledge
- Computer skills (POS system)
Education/Experience:
- 0-2 years related experience
- Strong knowledge of commonly used concepts, practices, and procedures in a restaurant
- Relies on experience and judgment to plan and accomplish goals
Physical Requirements:
The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands described here are representative of those that must be regularly met by an employee to successfully perform the essential functions of this job. This list is not designed to contain a comprehensive listing of activities and the employer reserves the right to change or assign other duties to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
While performing the duties of this job you will regularly be required to:
- Stand for entire shift and walk for long periods of time without rest or sitting down
- Push, lift, carry and transfer up to 50 pounds
- Reach with hands
- Use hands to finger, handle, or feel objects, tools, or controls
- Bend and stoop
- Verbally communicate with others
- Use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Have ability to freely access all areas of restaurant including selling floor(s), stock area, and register area
We continue to update our safety and sanitation procedures to follow the current CDC, local, and state guidelines. Our goal is to provide a safe environment for both our employees and guests.
