Specialist - Student Services

3 weeks ago

Columbus, United States COLUMBUS STATE COMMUNITY COLLEGE Full time
Compensation Type: HourlyCompensation: $18.50

Job SummaryThe Student Services Specialist in New Student Assessment serves as a primary facilitator of placement assessment administration. This role is a member of Admissions, Welcome, and Entry and will collaborate closely with key College departments including Academic Affairs, Accessibility and Testing Services, Student Central, and Enrollment Services Operations to assure effective student enrollment matriculation.

Assessment & Placement Support

  • Provides a welcoming and friendly environment with high quality customer service for all visitors, faculty, and staff. Communicates with students regarding the assessments/course placement/testing processes and procedures in-person, via phone, email and virtually.
  • Utilizes professional proctoring procedures to support a secure testing environment.
  • Integrates and explains policies and procedures of all areas of enrollment services and other closely related areas to all new students. Anticipates students’ needs by considering all aspects of the enrollment cycle.
  • Makes appropriate referrals to faculty, advisors, counselors, program coordinators, student service areas, or other resources as needed. Assists with other Enrollment and Student Service areas as needed/assigned.

    Clerical

    • Completes and maintains required documentation. Keeps accurate records.
    • Maintains confidentiality of student files and other sensitive subject matter.
    • Provides requested data and information, as required.

      Diversity, Equity, & Inclusion

      • Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.  

        Minimum Qualifications:

        • High School Diploma or GED
        • Two (2) years of experience working in a customer service-related position.

          Additional License Requirements:

          • State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).

            Additional Job Information:

            • This position is predominantly in-person with limited hybrid options.

              Full Time/Part Time:Part time

              Union (If Applicable):

              Scheduled Hours:20

              Additional Information

              In order to ensure your application is complete, you must complete the following:

              • Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.
              • Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

                If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.

                Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

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