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Apartment Service Technician

1 month ago


Durham, United States The RMR Group Full time

The Maintenance Technician is to assist the Maintenance Supervisor in maintaining the physical integrity of the property. This involves ensuring a safe, secure and comfortable living environment for residents, visitors, and staff. The Maintenance Technician will carry out assigned duties in a safe manner and other duties as requested by the Maintenance Supervisor. In the absence of the Maintenance Supervisor, the Maintenance Technician will assume all maintenance responsibilities.

  • The Maintenance Technician will conduct all business in accordance with company policies and procedures and all state and federal regulations (such as Lead Based Paint, ADA, Fair Housing, HAZCOM Program, OSHA, etc. ).
  • Must be knowledgeable of all pertinent laws and EPA and OSHA regulations.
  • Must be aware of the condition of the property at all times and take immediate steps to correct any unsafe condition.
  • Schedule and perform routine preventive maintenance on all appropriate equipment as directed by the Maintenance Supervisor and the Property Manager. Inspect and maintain all tools in excellent condition.
  • Must be aware of all utility meter cut-offs, apartment and fixture cut-offs, and sewer clean-outs.
  • Perform work area clean-up and safety related duties.
  • Ensure that storage areas remain locked when not in use.
  • Diagnose and perform minor or routine maintenance or repair, as directed, involving the following on a daily basis:
    • Electrical and plumbing
    • A/C and heating systems
    • Appliances
    • Water irrigation systems
    • Stairs, gates, fences, patios, railings
    • Tile, carpet, and flooring
    • Roofing, gutters, fasteners
    • Interior/exterior lights
    • Fireplaces, ceiling fans
    • Gas fixtures and appliances
    • Shutters, doors, cabinets, windows, sliding glass doors
    • Boiler, gas and electric
    • Door locks, P. O. boxes and locks
    • Security systems
    • Ceiling leaks
    • Walls
    • Pool areas, tile, hot tub/spa, pool furniture
    • Inspect and help coordinate all needed make-ready repairs and services. Assist make-ready staff as required to meet deadlines.
    • Report all major repairs and need requisitions to Maintenance Supervisor prior to any expenditure of funds.
    • Change locks, rekey locks and make keys.
    • Remove and transfer heavy appliances and equipment from storage area to apartment (or vice versa) as circumstances warrant. Assist in moving abandoned furniture, appliances, etc. to dumpster when necessary.
    • Any other requests made by the Maintenance Supervisor, Property Manager, Service Director, Regional Manager, or other company official as needed. Knowledge/Experience Required of the Position
      • High level of proficiency in written, verbal, and arithmetic skills
      • Ability to plan and juggle multi task environment and lead Service team
      • Must possess solid knowledge of carpentry, electrical, plumbing, etc. information as required by daily operation.

        Education and Experience Required

      • Current Certifications in EPA, CPO
    • Minimum of 2 years' experience in property management
  • High School Diploma required, College preferred
Ability to earn future designations as required by Industry standards, EPA regulations, OSHA requirements, etc.

Supervisory Responsibility

N/ASupervisory Controls

The Maintenance Technician reports to the Maintenance Supervisor. The Maintenance Technician plans and carries out the successive steps of regular duties and handles problems and d.