Co-Op, Airport Customer Service, Cargo, and Clean Project Management

3 weeks ago

ATLANTA Georgia, United States Delta Airlines Full time

Co-Op, Airport Customer Service, Cargo, and Clean Project Management (Spring 2025)

United States, Georgia, Atlanta

Airport Customer Service

20-Aug-2024

Ref #: 25778

How you'll help us Keep Climbing (overview & key responsibilities)

As part of the Customer Experience business unit, Airport Customer Service (ACS) and Cargo (CGO) directly impact Delta’s customers from welcoming them at the ticketing counter to providing a clean and enjoyable airport experience to ensuring on-time bag arrival when they land at their destination. ACS and Cargo support over 22,000 of the best airport operations professionals in the industry across 300 destinations, 52 countries, and six continents.

Work with a team of airport operations professionals on multiple projects to:

  • Measure and analyze current performance

  • Implement project management skills and practices

  • Work across business units with various stakeholders in a professional setting

  • Provide process engineering and/or internal consulting services

  • Participate in data collection efforts for projects that impact cross-functional departments

  • Identify and implement improvements to existing processes to increase efficiency, productivity, and performance

  • Recommend ideas for new ways to provide optimal customer service and evaluate impact of proposed operational changes

    Students joining the Co-Op Program with Airport Customer Service (ACS) will work in one of these three teams:

  • Airport Customer Service (ACS)

  • Cargo (CGO)

  • Global Clean

    Students must be able to complete 3 alternating rotations in Atlanta, GA.

What you need to succeed (minimum qualifications)

  • Undergraduate students in pursuit of a bachelor’s degree in industrial engineering, Business Administration, Analytics, Statistics, Economics, Aviation management, or similar in a 4-year degree program

  • Must be available for three (3) alternating semesters

  • Must be able to present themselves professionally and effectively communicate with various levels of leadership

  • Team oriented and supportive of continuous improvement methodologies

  • Strong organizational, project management, and verbal/written communication skills

  • Proficiency in Microsoft Office Suite, including Excel and PowerPoint

  • Willingness/ability to learn new skills

  • Embraces diverse people, thinking and styles.

  • Consistently prioritizes safety and security of self, others, and personal data.

  • Embraces diverse people, thinking, and styles.

  • Possesses a high school diploma, GED, or high school equivalency.

  • Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

  • Ability to digest large amounts of data and information and succinctly explain what can be learned from the data and how it can support decision making

  • Comfortable working in group and individual settings

  • Track record of seeking leadership roles including student and community organizations

  • Ability to develop effective presentations that help explain the background, analysis, results, and recommendations to leaders in an efficient and effective manner

  • Desire to learn leadership techniques and best practices in problem solving and conflict resolution to enable innovation and progress on difficult to solve challenges of our customers

  • Desire to learn more about the airline industry and interest in Delta as a company

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here

Apply Now

  • Co-Op, Airport Customer Service, Cargo, and Clean Project Management

    3 weeks ago

    Atlanta, Georgia, United States Delta Airlines Full time

    Co-Op, Airport Customer Service, Cargo, and Clean Project Management (Spring 2025) United States, Georgia, AtlantaAirport Customer Service20-Aug-2024Ref #: 25778How you'll help us Keep Climbing (overview & key responsibilities)As part of the Customer Experience business unit, Airport Customer Service (ACS) and Cargo (CGO) directly impact Delta's customers...

  • Co-Op, Airport Customer Service, Cargo, and Clean Project Management

    3 weeks ago

    ATLANTA, Georgia, United States Delta Airlines Full time

    Co-Op, Airport Customer Service, Cargo, and Clean Project Management (Summer 2025) United States, Georgia, Atlanta Airport Customer Service 20-Aug-2024 Ref #: 25777 How you'll help us Keep Climbing (overview & key responsibilities) As part of the Customer Experience business unit, Airport Customer Service (ACS) and Cargo (CGO) directly impact...

  • Co-Op, Airport Customer Service, Cargo, and Clean Project Management

    4 weeks ago

    Atlanta, Georgia, United States Delta Airlines Full time

    United States, Georgia, Atlanta Airport Customer Service 20-Aug-2024 Ref #: 25777How you'll help us Keep Climbing (overview & key responsibilities)As part of the Customer Experience business unit, Airport Customer Service (ACS) and Cargo (CGO) directly impact Delta's customers from welcoming them at the ticketing counter to providing a clean and...

  • Co-Op, Airport Customer Service, Cargo, and Clean Project Management

    4 weeks ago

    Atlanta, United States Delta Airlines Full time

    United States, Georgia, Atlanta Airport Customer Service 20-Aug-2024 Ref #: 25777How you'll help us Keep Climbing (overview & key responsibilities)As part of the Customer Experience business unit, Airport Customer Service (ACS) and Cargo (CGO) directly impact Delta's customers from welcoming them at the ticketing counter to providing a clean and...

  • Co-op, Marketing and Communications

    2 months ago

    ATLANTA, Georgia, United States Delta Airlines Full time

    Co-op, Marketing and Communications - Cargo (Spring 2025) United States, Georgia, Atlanta Cargo Commercial 26-Jul-2024 Ref #: 25305 How you'll help us Keep Climbing (overview & key responsibilities) The Delta Cargo Marketing and Communications team is seeking one co-op for full-time alternating rotations based in Atlanta, GA, in line with the schedule...

  • Co-op, Product Development

    4 weeks ago

    ATLANTA, Georgia, United States Delta Airlines Full time

    Co-op, Product Development - Cargo (Spring 2025) United States, Georgia, Atlanta Cargo 13-Aug-2024 Ref #: 25325 How you'll help us Keep Climbing (overview & key responsibilities) About Delta Cargo Much as Delta Air Lines helps passengers reach their destinations, the Cargo division serves companies in the safe and efficient transport of a wide range...

  • Co-Op, Airport Customer Service – International Projects and Analytics

    4 weeks ago

    ATLANTA, Georgia, United States Delta Airlines Full time

    Co-Op, Airport Customer Service – International Projects and Analytics (Spring 2025) United States, Georgia, Atlanta Airport Customer Service 16-Aug-2024 Ref #: 25828 How you'll help us Keep Climbing (overview & key responsibilities) The ACS Intl Co-Op provides project-based support through first, learning and partially understanding airport...

  • Co-op, Sales

    2 months ago

    ATLANTA, Georgia, United States Delta Airlines Full time

    Co-op, Sales - Cargo Commercial (Spring 2025) United States, Georgia, Atlanta Cargo Commercial 26-Jul-2024 Ref #: 25322 How you'll help us Keep Climbing (overview & key responsibilities) About Delta Cargo As much as Delta Air Lines helps passengers reach their destinations, the Cargo division serves companies in the safe and efficient transport of a...

  • Co-Op, Airport Customer Service – International Projects and Analytics

    4 weeks ago

    Atlanta, Georgia, United States Delta Airlines Full time

    Co-Op, Airport Customer Service – International Projects and Analytics (Spring 2025) United States, Georgia, AtlantaAirport Customer Service16-Aug-2024Ref #: 25828How you'll help us Keep Climbing (overview & key responsibilities)The ACS Intl Co-Op provides project-based support through first, learning and partially understanding airport operations...

  • Co-op, Marketing and Communications

    2 months ago

    Atlanta, Georgia, United States Delta Airlines Full time

    Co-op, Marketing and Communications - Cargo (Spring 2025) United States, Georgia, AtlantaCargo Commercial26-Jul-2024Ref #: 25305How you'll help us Keep Climbing (overview & key responsibilities)The Delta Cargo Marketing and Communications team is seeking one co-op for full-time alternating rotations based in Atlanta, GA, in line with the schedule below:...

  • Co-op, Sales

    2 months ago

    Atlanta, Georgia, United States Delta Airlines Full time

    Co-op, Sales - Cargo Commercial (Spring 2025) United States, Georgia, AtlantaCargo Commercial26-Jul-2024Ref #: 25322How you'll help us Keep Climbing (overview & key responsibilities)About Delta Cargo As much as Delta Air Lines helps passengers reach their destinations, the Cargo division serves companies in the safe and efficient transport of a wide range of...

  • Co-op, Product Development

    4 weeks ago

    Atlanta, Georgia, United States Delta Airlines Full time

    Co-op, Product Development - Cargo (Spring 2025) United States, Georgia, AtlantaCargo13-Aug-2024Ref #: 25325How you'll help us Keep Climbing (overview & key responsibilities)About Delta Cargo Much as Delta Air Lines helps passengers reach their destinations, the Cargo division serves companies in the safe and efficient transport of a wide range of freight,...

  • Co-op, Operations Analytics

    4 weeks ago

    Atlanta, United States Delta Air Lines Full time

    Co-op, Operations Analytics (Spring, 2025) United States, Georgia, Atlanta Operations Anlys & Performance 29-Jul-2024 Ref #: 25408 How you'll help us Keep Climbing (overview & key responsibilities) Operations Analytics co-ops will work with analytics professionals supporting one of the following functions or departments: + Integrated Operations Planning...

  • Co-Op, Operations Analytics

    1 month ago

    Atlanta, United States Delta Air Lines Full time

    Operations Analytics co-ops will work with analytics professionals supporting one of the following functions or departments: Integrated Operations Planning (IOP) - optimize aircraft schedule and resource availability to maintain peak on-time performance Operations Digital & Decision Science - develop decision science tools and digital product solutions ...

  • Co-op, On-Board Services

    3 days ago

    ATLANTA, Georgia, United States Delta Airlines Full time

    Co-op, On-Board Services - Safety and Security (Spring 2025) United States, Georgia, Atlanta On-Board Services 29-Aug-2024 Ref #: 25980 How you'll help us Keep Climbing (overview & key responsibilities) The On-Board Services (OBS) Safety and Security co-op will travel to various airport locations conducting safety and security observations/audits of...

  • Construction Project Manager Intern or Co-op

    1 month ago

    Atlanta, Georgia, United States ARCO a Family of Construction Companies Full time

    ABOUT YOU:Are you a passionate problem solver? Do you act with integrity and hold yourself and others to the highest standard? If the answer is, Yes then we have an opportunity that will impress you. Who are we? We are ARCO, a Family of Construction CompaniesWe are looking for a highly motivated College Project Manager Intern/Co-op, who is passionate about...

  • Co-op, On-Board Services Specialist

    5 days ago

    Atlanta, Georgia, United States Delta Air Lines Full time

    The On-Board Services (OBS) Safety and Security co-op will travel to various airport locations conducting safety and security observations/audits of catering business partners, automate manual data processes, manage ramp and safety training program for internal and external stakeholders and develop innovative solutions to operational data systemwide. The...

  • Co-op, Reservations

    4 weeks ago

    ATLANTA, Georgia, United States Delta Airlines Full time

    Co-op, Reservations (Spring 2025) United States, Georgia, Atlanta Reservations & Cust. Care 13-Aug-2024 Ref #: 25290 How you'll help us Keep Climbing (overview & key responsibilities) It’s an exciting time to be part of Delta's Reservations & Customer Care team as weredefine how and where we serve customers and set new standards for the experiences...

  • Co-op, Operations and Customer Center

    3 weeks ago

    Atlanta, United States Delta Air Lines Full time

    Co-op, Operations and Customer Center (Spring, 2025) United States, Georgia, Atlanta Ops Control 22-Jul-2024 Ref #: 25543 LinkedIn Tag: #LI-MP2 How you'll help us Keep Climbing (overview & key responsibilities) Delta Air Lines’ Operations & Customer Center (OCC) is seeking qualified co-op students, available for a minimum of 3 alternating work terms...

  • Co-op, Operations and Customer Center

    1 month ago

    Atlanta, United States Delta Air Lines Full time

    Co-op, Operations and Customer Center (Spring, 2025) United States, Georgia, Atlanta Ops Control 22-Jul-2024 Ref #: 25543 LinkedIn Tag: #LI-MP2 How you'll help us Keep Climbing (overview & key responsibilities) Delta Air Lines’ Operations & Customer Center (OCC) is seeking qualified co-op students, available for a minimum of 3 alternating work terms...