Territory Clinic Success Associate

1 month ago

Plantation, United States Chewy Full time

Our Opportunity:

Chewyâs mission is to be the most trusted and convenient online destination for pet parents and partners everywhere. We view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Within Chewy, the Chewy Health team is focused on re-defining how veterinarians and pet parents care for their pets. Chewy Health is on a multi-year journey to build a set of new pet parent and veterinarian facing services, delivered via our PracticeHub platform, making it easier to keep pets of all shapes and sizes, leading healthy, happy lives.

As part of this mission, Chewy Health is currently seeking an experienced Territory Clinic Success Associate in our Chewy Healthcare Services organization. Itâs primarily a customer facing, field work job and will own a portfolio of veterinary clinics in a given geographical territory and be responsible for driving adoption of PracticeHub, our online platform, to streamline the prescription process and meet pet parents where they already shop today. This role will serve as a trusted advisor to clinics, driving ongoing engagement to help save time and grow revenue. This will require relation building through in-person meetings covering the clinics in driving proximity of base town and will involve driving and overnight stay in pre-identified locations within the territory. They will also own the relationship through virtual engagement with vet clinics enrolled on PracticeHub in the territory.

What Youâll Do:

  • Build deep and meaningful relationships through a partnership and consultative model while driving loyalty with veterinary professionals within your portfolio
  • Do veterinary engagement as per predetermined cadence across the clinic success lifecycle through both In-person clinic visits and virtual meetings.
  • Execute programs and tactics to increase the utilization of PracticeHub and other Chewy Health services.
  • Accelerate the usage, feature adoption, and re-activation of clinics enrolled with PracticeHub clinics get maximum benefit from the platform.
  • Provide content and client support to ensure clinics can seamlessly adopt and operationalize PracticeHub and associated services.
  • Primary role of field working visiting clinics in-person base town and outstation locations in the territory and be a trusted advisor for the clinics teams; sharing best practices, identifying growth opportunities, and evaluating and analyzing s.
  • Be a veterinarian, practice team and pet parent advocate, providing ongoing feedback to Product Management and Engineering to improve the veterinarian and pet parent

What Youâll Need:

  • 4+ years of experience as an account lead or customer success representative in Consumer goods & services, eCommerce marketplace or related industries (B2B or B2C); experience in the veterinary or healthcare industries strongly preferred
  • Expertise in building and managing customer relationships, increasing engagement, and growing businesses with a top-down, bottom-up approach
  • History of implementing processes, methodologies, programs and/or frameworks for managing customer engagement and ongoing retention across multi-site locations
  • Demonstrated ability to meet and exceed KPIs and results in a high-growth, fast-paced environment
  • Hands on experience with sales/CRM technologies and best practices (Salesforce, ), and/or Engagement or Marketing Automation Software and tools
  • Track record of taking ownership and driving results in a data-driven, fast-paced environment
  • Excellent written and verbal communication skills
  • Position requires over 80% of time visiting clinics with up to 50% out of town
  • Bachelorâs degree or equivalent experience

Bonus:

  • Experience as a veterinary technician or assistant
  • History of selling into or engaging with, large and small veterinary OR medical practices in the US
  • History of managing and growing multi-site locations across a diverse product portfolio
  • Experience with launching new technology products/services to veterinary clinics OR medical practices
  • Strong understanding of the overall pet care industry and recent trends
  • In depth experience and understanding of the veterinary profession in the US

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

 

If you have a question regarding your application, please contact HR@chewy.com.

 

To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

  • Clinical Laboratory Technologist

    2 weeks ago

    Plantation, Florida, United States HCA Florida Westside Hospital Full time

    Position Overview $5K SIGN ON BONUS Join HCA Florida Westside Hospital, a premier 250-bed healthcare facility dedicated to providing exceptional medical services to the community. As a Clinical Laboratory Technologist, you will play a vital role in our mission to deliver high-quality patient care. Our organization values community engagement, and you will...

  • Sales & Customer Service Associate

    1 month ago

    Plantation, United States Massage Envy Franchising, LLC Full time

    Overview Where Better Careers Begin! Massage Envy Sawgrass Do you have a passion for helping others? At the Massage Envy Sawgrassfranchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on...

  • Audit Associate

    2 months ago

    Plantation, United States Friedman CPA Group Full time

    Job DescriptionJob DescriptionOur company is currently seeking ​an Audit Associate to join our team! You will be responsible for preparing and examining financial records for our company. Responsibilities:Obtain primary financial data for accounting recordsCompute and record numerical data Check the accuracy of business transactionsPerform data entry...

  • Inventory/Supply Associate

    2 weeks ago

    Plantation, United States CarMax Full time

    7108 - Ft. Lauderdale - 7420 W State Road 84, Davie, Florida, 33317CarMax, the way your career should be! An opportunity in the auto industry you can count onIf you want to build a career in the auto industry, start with a company that’s leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our...

  • Inventory/Supply Associate

    1 week ago

    Plantation, United States CarMax Full time

    7108 - Ft. Lauderdale - 7420 W State Road 84, Davie, Florida, 33317CarMax, the way your career should be! An opportunity in the auto industry you can count onIf you want to build a career in the auto industry, start with a company that’s leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our...

  • Account Executive

    2 months ago

    Plantation, United States Lycatel LLC Full time

    Job DescriptionJob DescriptionLycamobile is seeking a talented Account Executive (outside sales) to join their Sales Team in Plantation, FLThe individual will report to the Team Lead, Area Sales Manager or Regional Sales Manager.This position might be remote with a weekly commute to the Plantation, FL office.Position:The position is responsible for driving...

  • Outside Sales Account Executive

    2 weeks ago

    Plantation, United States Lycatel LLC Full time $41,600

    Job DescriptionJob DescriptionLycamobile is seeking a talented Account Executive (outside sales) to join their Sales Team in Plantation, FLThe individual will report to the Team Lead, Area Sales Manager or Regional Sales Manager.This position might be remote with a weekly commute to the Plantation, FL office.Position:The position is responsible for driving...

  • Clinical Nursing Supervisor

    2 weeks ago

    Plantation, Florida, United States HCA Florida Westside Hospital Full time

    Job Overview Introduction Are you looking for a role where your contributions are valued? At HCA Florida Westside Hospital, our nursing staff is recognized for their dedication and compassion towards patients. We are currently seeking a Clinical Nursing Supervisor to become a vital part of our healthcare team. Benefits HCA Florida Westside Hospital...

  • Clinical Nurse Coordinator Emergency

    1 month ago

    Plantation, United States HCA Florida Westside Hospital Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Clinical Nurse Coordinator Emergency with HCA Florida Westside Hospital you can be a part of an organization that is devoted to giving back!BenefitsHCA Florida Westside Hospital, offers a total rewards package that supports...

  • Clinical Nurse Coordinator Emergency

    2 months ago

    Plantation, United States HCA Florida Westside Hospital Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Clinical Nurse Coordinator Emergency with HCA Florida Westside Hospital you can be a part of an organization that is devoted to giving back!BenefitsHCA Florida Westside Hospital, offers a total rewards package that supports...

  • Clinical Nurse Coordinator Emergency

    1 month ago

    Plantation, United States HCA Florida Westside Hospital Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Clinical Nurse Coordinator Emergency with HCA Florida Westside Hospital you can be a part of an organization that is devoted to giving back!BenefitsHCA Florida Westside Hospital, offers a total rewards package that supports...

  • Associate Director Healthcare Specialty

    1 month ago

    Plantation, United States Chewy Full time

    Our Opportunity Chewy is seeking a skilled Associate Director Healthcare Specialty Customer Service who can grow, lead, and inspire a world class customer service team supporting pet parents and the overall wellness of their pets. We are seeking an experienced and visionary Associate Director to join our team. This role is pivotal in driving the growth and...

  • Associate Director Healthcare Specialty

    3 weeks ago

    Plantation, United States Chewy Full time

    Our Opportunity Chewy is seeking a skilled Associate Director Healthcare Specialty Customer Service who can grow, lead, and inspire a world class customer service team supporting pet parents and the overall wellness of their pets. We are seeking an experienced and visionary Associate Director to join our team. This role is pivotal in driving the growth and...

  • Associate Scientist

    3 months ago

    Plantation, United States CLINICAL DIAGNOSTIC SOLUTIONS INC Full time

    Job DescriptionJob DescriptionClinical Diagnostic Solutions, Inc. (CDS) is a company that provides total hematology solutions for the physician office laboratory, clinic, small hospital, and veterinary office markets. At CDS, our mission is to provide the highest quality experience to our valued customers. Our employees achieve this through our cultural...

  • Associate Director, Talent Management

    7 days ago

    Plantation, United States Chewy Full time

      Our Opportunity:Chewy is looking for an Associate Director, Talent Management to drive strategic talent initiatives across Chewy’s 18,000+ Team Member base! The ideal candidate that will build and deploy innovative HR programs that differentiate Chewy as a world-class organization and as a magnet for outstanding talent. As a leader in Talent...

  • Sales Operations Manager

    2 months ago

    Plantation, United States SCI Direct Full time

    Job DescriptionAt SCI Direct, we believe that Family Is Everything.Come join a certified Great Place to Work with a business casual environment, an opportunity to have a hybrid work schedule, 401k with 6% company match, Adoption Assistance, and more!Voted a Great Place to Work 3 years in a row, SCI Direct is one of the largest sales and marketing companies...

  • Associate Director Product Manager

    2 months ago

    Plantation, United States Chewy Full time

    Our Opportunity: Are you passionate about inventory management and optimizing systems for operational excellence? Do you thrive in fast-paced environments and excel at leading cross-functional teams? If so, this role could be the perfect fit for you. We are seeking an Associate Director of Product Management, Inventory Management to join our team. This role...

  • Optical Sales Associate PT- Gainesville

    2 weeks ago

    Plantation, United States U.S .Vision Part time

    Job DescriptionJob DescriptionOur heritage in eye care spans more than 100 years.In 1885, opticians William Wall and Charles Ochs opened their first eyeglass store and manufacturing facility in Philadelphia, PA. Their reputation for fine eyewear and superior eye care grew, and Wall & Ochs was soon synonymous with exceptional quality and great value.In the...

  • Plastic Surgery Opportunity: Plantation, FL

    3 months ago

    Plantation, United States Archway Physician Recruitment Full time

    **Plastic Surgery opening in South FL**Full-time, permanent placementLocated in Plantation, FL (Miami 40m)We are searching for a skilled Plastic Surgeon to join our surgical team. As a Plastic Surgeon, your responsibilities will include consulting with patients prior to surgery, advising them on the best surgical options and associated risks, and performing...

  • Plastic Surgery opening in South FL

    1 month ago

    Plantation, United States Archway Physician Recruitment Full time

    **Plastic Surgery opening in South FL** Full-time, permanent placement Located in Plantation, FL (Miami 40m) We are searching for a skilled Plastic Surgeon to join our surgical team. As a Plastic Surgeon, your responsibilities will include consulting with patients prior to surgery, advising them on the best surgical options and associated risks, and...