Manager - Go To Market (GTM) Product Testing

2 months ago

Kansas City, United States ServiceNow Full time
Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

About Digital Technology:

We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth.

We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it. 

Ultimately, we strive to make the world work better for our employees and customers when you work in ServiceNow Digital Technology, you work for them. 

The Product Testing manager is a leadership role responsible for overseeing and developing testing processes and strategy for Go To Market Channel and Sales products. You will play a crucial role in partnering with Digital Technology teams and stakeholders in leading comprehensive user testing strategies. You are responsible for developing testing approach, scope, and objectives to meet quality and testing standards. This is a people manager role with direct reports of full time employees and contractors. You will lead a high performing team located is US and India.

What you will get to do:

  • Play a highly visible role in leading product testing on behalf of business functions
  • Collaborate with business stakeholders to understand feature roadmap
  • Partner with product management, developers, and quality engineers to deliver quality testing methods
  • Drive innovation with Gen AI and automation framework
  • Manage end to end user acceptance testing deliverables and monitor results
  • Manage test related documentation, test plans, and test reports
  • Develop close loop improvements by collecting feedback and executing improvement plans
  • Thrive in a complex matrixed environment to solve challenges
Qualifications

To be successful in this role you have:

  • BA in Computer Science, Software Engineering, Management Information Systems
  • 12 + years background in product testing with 5 years in a manager role
  • Sales domain experience (CRM, CPQ) and overall experience with Go to Market functions
  • Ability to build trust and win as a team mentality
  • Ability to communicate and present at the leadership and executive level
  • Deep problem solver and knows how to overcome challenges
  • Track record of being successful in cross functional and matrixed organization
  • Breadth of knowledge in both technical and business acumen
  • Able to prioritize and multi task across several projects, demands, and customer needs

#DTjobs

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

 

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

  • VP, GTM Transformation

    5 days ago

    Redwood City, United States Equinix, Inc. Full time

    Equinix is the world’s digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners, and possibilities to scale with agility, speed...

  • VP, GTM Transformation

    5 days ago

    Redwood City, United States Equinix Full time

    Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the...

  • Director of Product Marketing

    1 month ago

    Redwood City, United States Observe.AI Full time

    About UsObserve.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance through coaching and end-to-end workflow automation. With Observe.AI, companies can act...

  • Director of Product Marketing

    3 weeks ago

    Oklahoma City, Oklahoma, United States Norstella Full time

    Director of Product MarketingCompany: PanalgoLocation: Remote, United StatesDate Posted: Aug 23, 2024Employment Type: Full TimeJob ID: R-526DescriptionDirector of Product MarketingAbout Panalgo:Panalgo's mission is to improve healthcare through innovative analytics. Our team has built a next-generation analytics platform, Instant Health Data (IHD), to bring...

  • Director of Product Marketing

    3 weeks ago

    Oklahoma City, United States Norstella Full time

    Director of Product Marketing Company: Panalgo Location: Remote, United States Date Posted: Aug 23, 2024 Employment Type: Full Time Job ID: R-526 Description Director of Product Marketing About Panalgo: Panalgo's mission is to improve healthcare through innovative analytics. Our team has built a next-generation analytics platform,...

  • Marketing Manager

    2 days ago

    Strong City, Kansas, United States Filinvest Group Full time

    About the RoleWe are seeking a highly skilled Marketing Manager to join our team at Filinvest Group. As a key member of our marketing team, you will be responsible for developing and executing comprehensive Go-to-Market (GTM) strategies that drive business growth and brand awareness.Key ResponsibilitiesBrand Positioning and MessagingDevelop and refine the...

  • Marketing Manager

    2 days ago

    Strong City, Kansas, United States Filinvest Group Full time

    About the RoleWe are seeking a highly skilled Marketing Manager to join our team at Filinvest Group. As a key member of our marketing team, you will be responsible for developing and executing comprehensive Go-to-Market (GTM) strategies that drive business growth and brand awareness.Key ResponsibilitiesBrand Positioning and MessagingDevelop and refine the...

  • Global Head of Capital Markets Go to Market

    5 days ago

    City of Daşşak, United States Servicenow Full time

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Director of Product and Sales Marketing

    1 month ago

    Redwood City, United States Sastra Group Full time

    About the Company:We’ve been retained by a retail technology business that is pioneering the unification of online and offline buying journeys for customers. They sell to retail and convenience enterprises and have several big named retailers onboard already. They’ve raised a big funding round and are poised to grow.They’re looking for a dynamic...

  • Director of Product and Sales Marketing

    1 month ago

    Redwood City, United States Sastra Group Full time

    About the Company:We’ve been retained by a retail technology business that is pioneering the unification of online and offline buying journeys for customers. They sell to retail and convenience enterprises and have several big named retailers onboard already. They’ve raised a big funding round and are poised to grow.They’re looking for a dynamic...

  • Senior Talent Acquisition Specialist, Go-To-Market

    5 days ago

    Redwood City, California, United States Zilliz Full time

    Job OpportunityAbout ZillizZilliz is a fast-growing startup developing the industry's leading vector database company for enterprise-grade AI. Founded by the engineers behind Milvus, the world's most popular open-source vector database, the company builds next-generation database technologies to help organizations quickly create AI applications. On a mission...

  • GTM Systems Operations Specialist

    1 week ago

    Jefferson City, Missouri, United States Confluent Full time

    About Confluent:At Confluent, we empower organizations to leverage the full potential of real-time data, enabling innovation and success in the digital landscape. Our mission is to redefine data infrastructure through data streaming technology, allowing businesses to create impactful experiences and harness data in transformative ways.Role Overview:We are...

  • Associate Director, Product Marketing

    1 month ago

    Redwood City, United States PubMatic Full time

    PubMatic (Nasdaq: PUBM) is an independent technology company maximizing customer value by delivering digital advertising’s supply chain of the future.PubMatic’s sell-side platform empowers the world’s leading digital content creators across the open internet to control access to their inventory and increase monetization by enabling marketers to drive...

  • Associate Director, Product Marketing

    1 month ago

    Redwood City, United States PubMatic Full time

    PubMatic (Nasdaq: PUBM) is an independent technology company maximizing customer value by delivering digital advertising’s supply chain of the future.PubMatic’s sell-side platform empowers the world’s leading digital content creators across the open internet to control access to their inventory and increase monetization by enabling marketers to drive...

  • Director of Product Marketing

    1 week ago

    Kansas City, United States Service Management Group (SMG) Full time

    Job DescriptionJob DescriptionWe are seeking a dynamic and experienced Director of Product Marketing to join our team. This role is pivotal in shaping the narrative around our products and strengthening our relationships with analysts. The ideal candidate will have a strong background in storytelling and analyst relations, with a proven track record of...

  • Director of Product Marketing

    2 months ago

    Kansas City, United States Service Management Group (SMG) Full time

    Job DescriptionJob DescriptionWe are seeking a dynamic and experienced Director of Product Marketing to join our team. This role is pivotal in shaping the narrative around our products and strengthening our relationships with analysts. The ideal candidate will have a strong background in storytelling and analyst relations, with a proven track record of...

  • Director of Product Marketing and Communications

    3 days ago

    Kansas City, Missouri, United States Service Management Group (SMG) Full time

    Job DescriptionWe are seeking a seasoned and accomplished Director of Product Marketing and Communications to join our team at Service Management Group (SMG). This pivotal role is responsible for shaping the narrative around our products and services, while strengthening our relationships with industry analysts and stakeholders.Key...

  • Director of Product Marketing and Communications

    1 week ago

    Kansas City, Missouri, United States Service Management Group (SMG) Full time

    Job DescriptionWe are seeking a seasoned and accomplished Director of Product Marketing and Communications to join our team at Service Management Group (SMG). This pivotal role is responsible for shaping the narrative around our products and services, while strengthening our relationships with industry analysts and stakeholders.Key...

  • Director of Product Marketing and Communications

    1 week ago

    Kansas City, Missouri, United States Service Management Group (SMG) Full time

    Job OverviewWe are seeking a seasoned Director of Product Marketing and Communications to join our team at Service Management Group (SMG). This role is pivotal in shaping the narrative around our products and strengthening our relationships with industry analysts.Key ResponsibilitiesStorytelling and Content DevelopmentCraft compelling narratives that...

  • Lead Brand Marketing Strategist for Prime Video

    2 weeks ago

    Culver City, California, United States Amazon Full time

    About Prime VideoPrime Video (PV) is a unique platform that connects the finest creators with enthusiastic audiences, offering an unparalleled entertainment experience. Role OverviewWe are looking for a highly driven and results-focused Senior Brand Marketing Manager to join our team. This individual will be passionate about executing marketing initiatives...