Xfinity Retail Assistant Store Manager

2 weeks ago

Willow Grove, United States Comcast Full time
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for the daily operations of a location and delivering a best in class experience for the store team and for customers. Provide leadership, guidance, coaching and motivation to the retail sales team in order to deliver a superior customer experience and achieve desired sales results. Promote and maintain a performance-based culture, where employees are inspired to do their best and act as a mentor to foster employee professional development. Collaborate with other store leaders and staff within and outside the functional team to create synergies and to ensure processes are efficient and operational goals are met. Maintain a store environment that aligns with established planograms and ensure that current branding collateral is visible and functional. Ensure that all inventory requirements are carried out effectively, including stocking, returning and organizing and securing. Demonstrate advanced knowledge of company products and services, as well as best practices as they relate to sales processes, store schedules and customer engagement.

Job Description

Core Responsibilities
  • Achieves all sales and service metrics through daily supervision, mentor, and consistent performance management (e.g., subject area) of retail sales team.
  • Proactively coaches and develops store teams to perform their responsibilities at a high level.
  • Provides on-boarding support, observes, and provides feedback to new hires to ensure they are on track with their training curriculum and able to provide an outstanding customer experience.
  • Ensures store environment consistently follows published planograms and branding standards and that all customer demos are fully functional at all times.
  • In partnership with the store manager, coordinates all daily sales floor responsibilities, including accurate and efficient staffing and scheduling, dress code compliance, sales huddles, and resolution of customer issues.
  • Passionately drives store operations consistency with detailed orientation to back-of-house standards and showroom floor processes and procedures. Evaluate current processes, procedures, and overall efforts for improvement and innovation.
  • Drives operational excellence with a particular focus on inventory management. Leads store inventory cycle counts ensuring timeliness and compliance with store, channel, and company requirements.
  • Reviews store reports looking for improvement opportunities in the areas of sales, inventory, cash handling, efficiency, and net promoter system (NPS).
  • Coaches team members on how to position all products with customers.
  • Ensures that customers and prospective customers are treated with the highest levels of courtesy and integrity.
  • Remains current on new and current products and services, industry, and competitive trends and reinforces findings with the team.
  • Coordinates cash handling policies and procedures.
  • Demonstrate available tools to supervise customer feedback, mentor, and take action to improve the store experience.
  • Is proficient in sales compensation plans and addresses team member questions.
  • Builds collaborative relationships with market and region partners including the operations manager.
  • Must be able to carry and lift up to 25-pound boxes, stand and move about the store constantly.
  • Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime as vital.
  • Other duties and responsibilities as assigned.

Employees at all levels are encouraged to:
  • Understand our Operating Principles; make them the guidelines for how you do your job
  • Always improving the customer experience - think and act in ways that put our customers first, give them flawless digital options at every touchpoint, and make them promoters of our products and services
  • Know your stuff - be hardworking learners, users, and advocates of our groundbreaking technology, products, and services, especially our digital tools and experiences
  • Win as a team - make big things happen by working together and being open-minded.
  • Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company - by joining huddles, making callbacks, and helping us elevate opportunities to do better for our customers
  • Strive for results and drive growth
  • Respect and promote inclusion and diversity
  • Do what's right for each other, our customers, investors, and our communities

What are the BENEFITS of Comcast?

  • Development and Advancement Opportunities
  • Employee Resource Groups
  • Day 1 Medical/Dental/Vision Insurance
  • 401k Matching
  • Discounted Services (must reside in the footprint)
  • Many more benefits and perks

Disclaimer:
  • This information has been crafted to indicate the general nature and level of work performed by employees in this role. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.



Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

PDN-9cd6fa96-b2cb-4d53-9e13-29d49717e1c8

  • Retail Store Associate

    1 month ago

    Willow Grove, United States Savers Value Village Full time

    Job DescriptionJob DescriptionJob Title: Retail Store Associate Who we are:   As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with...

  • Retail Store Associate

    5 days ago

    Willow Grove, Pennsylvania, United States CVS Health Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Store Associate to join our team at CVS Health. As a Seasonal Retail Store Associate, you will play a vital role in providing exceptional customer service and supporting the growth of our business.Key ResponsibilitiesProvide differentiated customer service by anticipating customer...

  • Retail Assistant Store Manager

    1 month ago

    GROVE CITY, United States DXL Full time

    DXL Group, the largest specialty retailer of men's Big +Tall apparel, is looking for a Retail Assistant Store Manager who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers. #FitForYouWHAT MAKES US DIFFERENT? We are committed to developing our people in order to promote from...

  • Savers / Value Village Careers - Retail Store Associate

    3 months ago

    Willow Grove, United States Savers Thrifts Stores Full time

    Description Job Title: Retail Store Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...

  • Traveling Retail Merchandiser

    4 weeks ago

    Willow Grove, United States SAS Retail Services Full time

    Reference #: PDX ASI 6582B302-B246-4D99-AF92-8F4E3DE5 Join our team of Travel Retail Merchandisers! In this role, we handle product movement at retail. We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales. When you join the SAS Retail Services' team as a Traveling Reset...

  • Associate Retail Manager

    1 month ago

    Willow Grove, United States Savers Value Village Full time

    Job DescriptionJob DescriptionJob Title: Associate Retail ManagerHiring for our new store location:  300 North York Road, Willow Grove, PA 19090 Who we are:   As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse...

  • Retail Operations Manager

    1 week ago

    Willow Grove, Pennsylvania, United States All Saints Full time

    Position OverviewAs a Retail Operations Manager, you will play a pivotal role in ensuring that our store delivers an outstanding customer experience while supporting the overall brand vision.About AllSaintsAt AllSaints, we pride ourselves on creating an environment where our customers feel stylish and confident. Our diverse team is dedicated to producing...

  • Retail Store Manager

    4 days ago

    Locust Grove, Georgia, United States All Star Premium Sportswear Full time

    Job OverviewAll Star Premium Sportswear is seeking a highly motivated and sales-driven Store Manager to oversee our retail operations.A Store Manager is responsible for facilitating and supervising daily store operations to ensure that employees work together effectively to drive sales and maintain a clean and organized store environment.Key...

  • Assistant Store Manager

    6 days ago

    Grove City, Ohio, United States rue21 Full time

    Job SummaryWe are seeking a highly motivated and results-driven Assistant Store Manager to join our team at rue21. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of sales associates.Key ResponsibilitiesLead and motivate a team of sales associates to achieve...

  • Automotive Store Manager

    4 days ago

    Willow Grove, Pennsylvania, United States Mavis Tire Supply Full time

    Job DescriptionAbout the PositionMavis Tire Supply is seeking a highly skilled and experienced Automotive Store Manager to join our team at one of our state-of-the-art automotive service and retail tire sales centers. As a key member of our management team, you will be responsible for driving sales, monitoring inventory and expenses, managing personnel, and...

  • Retail Store Associate

    2 weeks ago

    Willow Grove, United States Wild Fork Foods Full time

    As aWild Fork Team Member, your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher to have the highest level of product knowledge to provide customers with recommendations on their favorite dish or protein. In addition, you will be responsible for ensuring proper inventory control...

  • Assistant Store Leader

    6 days ago

    Locust Grove, Georgia, United States Tapestry Full time

    Job Title: Assistant Store Leader (Manager)The successful individual will leverage their proficiency in retail to drive business growth and excellence in our stores.Key Responsibilities:Client & Service Expert: Develop business driving initiatives that build repeat business or attract new customers.Communicate and achieve store productivity targets,...

  • Retail Assistant Store Manager

    3 months ago

    LAKE GROVE, United States DXL Full time

    DXL Group, the largest specialty retailer of men's Big +Tall apparel, is looking for a Retail Assistant Store Manager who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers. #FitForYouWHAT MAKES US DIFFERENT? We are committed to developing our people in order to promote from...

  • Retail Sales Associate

    4 days ago

    Willow Grove, Pennsylvania, United States CVS Health Full time

    About the RoleCVS Health is seeking a highly motivated and customer-focused Retail Store Associate to join our team. As a Retail Store Associate, you will play a vital role in delivering exceptional customer service and supporting the sales floor operations.Key ResponsibilitiesProvide differentiated customer service by anticipating customer needs and...

  • Assistant Store Leader

    2 days ago

    Locust Grove, Georgia, United States Tapestry Full time

    Job Title: Assistant Store Leader (Manager)Job Summary:The successful individual will leverage their proficiency in retail to drive business growth and excellence in store operations. As an Assistant Store Leader, you will be responsible for leading a team of sales associates and contributing to the overall success of the store.Key Responsibilities:Develop...

  • Retail Operations Supervisor

    2 weeks ago

    Willow Grove, Pennsylvania, United States Norman's Gift Shops, Inc. Full time

    Position OverviewNorman's Gift Shops, Inc. is on the lookout for a dedicated Retail Operations Supervisor to join our team. This role is essential in fostering a supportive environment for both customers and staff, ensuring that our store meets its operational and sales objectives.Key Responsibilities:Champion our Customer Care initiative by leading by...

  • Retail Assistant Manager

    3 months ago

    Grove City, United States Volunteers of America Ohio-Indiana Full time

       Are you energetic and customer-focused? Are you excited to help those in need and mission-focused? Then we are looking for you! We are immediately hiring Assistant Managers for our Grove City retail thrift store. The Assistant Manager functions as a working supervisor to assist the store manager in supervising staff, stocking the store, selling...

  • Retail Assistant Manager

    4 weeks ago

    Grove City, United States Volunteers of America Ohio-Indiana Full time

       Are you energetic and customer-focused? Are you excited to help those in need and mission-focused? Then we are looking for you! We are immediately hiring Assistant Managers for our Grove City retail thrift store. The Assistant Manager functions as a working supervisor to assist the store manager in supervising staff, stocking the store, selling...

  • Retail Store Manager

    6 days ago

    Grove City, Pennsylvania, United States Aeropostale Full time

    Job Summary:Aeropostale is seeking a highly skilled and experienced Store Manager to join our team. As a Store Manager at Aeropostale, you will be responsible for leading a team of sales associates and ensuring the store meets its sales and customer service goals.Key Responsibilities:Develop and implement sales strategies to drive revenue growth and meet...

  • Retail Warehouse Associate

    10 hours ago

    Willow Grove, Pennsylvania, United States Best Buy Full time

    Job Summary:As a Retail Warehouse Associate at Best Buy, you will play a critical role in ensuring the smooth operation of our warehouse and sales floor. Your responsibilities will include:Receiving and Processing Inventory: Unload trucks and accurately record store inventory to maintain an up-to-date stock level.Preparing Products for Shipping: Carefully...