Care Team Representative

6 days ago


Eden Prairie, United States Sedgwick Full time
  • We collaborate onsite and have a hybrid work arrangement.
  • A stable and consistent work environment in an office and/or virtual setting
  • Career development and promotional growth opportunities through increasing responsibilities
  • To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to, expediting the claims process, and providing detailed claim notes on all calls, resolving issues with one call/one person response, and directing calls to appropriate escalation path as needed.
  • Act as a liaison between customers and team members; direct calls to appropriate escalation path as needed.
  • Entry-level colleagues are offered a world class training program with a comprehensive curriculum.
  • An assigned mentor and manager that will support and guide you on your career journey.
  • A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more.


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