Room Attendant

3 weeks ago

Portland, United States The Duniway Portland, a Hilton Hotel Full time
Description

The Duniway Portland, a Hilton Hotel is a beautiful boutique property located in the heart of downtown Portland where our Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program. In addition, the property offers free meals during shifts. We know that you’ll love being a part of the Hilton team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list

A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

The ideal candidate for this role will possess:

  • Previous housekeeping or cleaning experience required. 
  • The ability to work a flexible schedule including weekdays, evenings, weekends, and holidays.
  • Most importantly a service heart to deliver a high level of service to our guests

    What will I be doing?

    As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

    • Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
    • Change and replenish bed linens, towels and guest amenities, as needed
    • Perform deep cleaning tasks, as needed
    • Stock, maintain and transport housekeeping supply cart on a daily basis
    • Dispose of trash and recyclables
    • Respond to special guest requests in a timely, friendly and efficient manner
    • Perform guest turn down service, as needed Requirements

      What are we looking for?

      Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

      • Hospitality - We're passionate about delivering exceptional guest experiences.
      • Integrity - We do the right thing, all the time.
      • Leadership - We're leaders in our industry and in our communities.
      • Teamwork - We're team players in everything we do.
      • Ownership - We're the owners of our actions and decisions.
      • Now - We operate with a sense of urgency and discipline

        In addition, we look for the demonstration of the following key attributes:

        • Quality
        • Productivity
        • Dependability
        • Customer Focus
        • Adaptability

          What will it be like to work for Hilton?

          Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And our amazing Team Members are at the heart of it all

          Source: Hospitality Online

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