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Room Attendant

2 months ago

Portland, Oregon, United States Resolute Road Hospitality Full time

Job Type: Part-time

Description: Resolute Road Hospitality is seeking dedicated individuals to enhance our hospitality team. We are a prominent third-party management company in the hospitality sector, committed to delivering exceptional service and maintaining high standards.

Overview: As a Housekeeper, you will play a crucial role in ensuring that both private and public areas are impeccably maintained, adhering to our brand standards.

Key Responsibilities:

  • Stock and prepare housekeeping carts with necessary supplies.
  • Thoroughly clean assigned guest rooms, including making beds, sanitizing bathrooms, dusting, vacuuming, and managing linens and waste.
  • Change and replenish linens, towels, and guest amenities as required.
  • Attend to other designated areas, such as restrooms, public spaces, and meeting rooms, as assigned.
  • Report any maintenance issues or missing items to management promptly.
  • Respond to guest requests and address any concerns to ensure satisfaction.
  • Participate in pre-shift meetings to understand daily tasks and assignments.
  • Perform deep cleaning tasks as necessary, including flipping mattresses and moving furniture.
  • Complete all assigned tasks within the designated time frames.

Qualifications:

  • Knowledge of housekeeping operations and procedures.
  • Familiarity with cleaning chemicals and equipment.
  • Able to communicate in English.
  • Ability to prioritize tasks effectively.
  • Demonstrated commitment to customer service.
  • Ability to thrive in a fast-paced environment.

Education: High school diploma or GED preferred.

Experience: Previous experience in hospitality housekeeping is preferred.

Physical Demands: This role requires standing and walking for extended periods, with the ability to lift up to 40 pounds frequently and up to 50 pounds occasionally. Reasonable accommodations may be made for individuals with disabilities.

Other: Flexibility in scheduling is essential, as varying shifts may be required, including nights, weekends, and holidays. Consistent attendance is critical for success in this role.