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Registration Analyst

2 months ago

Salt Lake City, United States Assa Abloy Full time

An Amazing Career Opportunity for a Registration Analyst 

Location: Salt Lake City, UT

Job ID: 31237

Responsible for ensuring that applications for identification certificates are received securely, adequately verified and properly processed; that orders are correctly filled, and customers receive exceptional service.

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

Identity and Access Management Solutions (IAMS)

HID Global Identity and Access Management Solutions products protect more than 85 million user identities. At HID Global, we understand that no person, device, or workplace can go unprotected. This philosophy of Zero Trust drives us to create new advances in risk-based multi-factor authentication, leads us to secure user identities in converged access environments and drives the need to expand implementations with our industry-leading digital certificates and PKIaaS solution to manage them at scale.


As our Registration Analyst, you’ll support HID’s success by: 

  • Utilizing web-based system to review incoming certificate applications for completeness.
  • Performing Identification & Authentication according to specific levels as required by IdenTrust customers.
  • Contacting customers directly to resolve application related discrepancies.
  • Processing incoming mail to match up with pending applications; specialized request forms, notarized forms, disputes and other documentation.
  • Reviewing notarized documentation for completeness and contacting appropriate agencies to determine validity of professional licenses.
  • Recording incoming certificate applications and agreements, including preparation of customer files (original and working), exceptions, revocations, disputes, etc.
  • Meeting productivity targets set by management.
  • Participating in annual goal-setting and performance reviews.

What we will love about your background: 

  • Excellent communication skills and proven record of providing excellent customer service.
  • Ability to securely handle customer data.
  • Ability to read and interpret technical journals, specifications, international technical standards.
  • Capability to work flexible hours based on business need.

Your Experience and Education include:             

  • High School diploma or GED.
  • Minimum 1-3 years’ combined customer service and/or administrative office experience.
  • Ability to effectively communicate in the English language, both verbally and in writing.
  • Proficient in MS Office applications, such as Outlook, Word, Excel, PowerPoint, etc.
  • Familiar with operating systems, such as Windows, etc.
  • Ability to type a minimum of 50 wpm.

Why apply? 

  • Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
  • Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
  • Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID is an Equal Opportunity/Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation.