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Social Worker
4 months ago
Overview
Job Summary:
Provides psychosocial assessments, support, short-term counseling and social work services to cancer patients and their loved ones throughout the continuum of care including diagnosis, treatment, survivorship, palliative care, end-of-life care, and bereavement. Serves as the subject matter expert on oncology psychosocial distress screening, and leads the development and maintenance of a screening program; works with financial counselors to meet the financial, transportation, and medication needs of patients. Responsible for program development and maintenance for support groups and survivorship activities, including sharing in the responsibility for facilitation of these groups. Works collaboratively with other Oncology Care Team members to facilitate care of the patient and family across the many disciplines and professionals required for their care.
Education:
Degree/Diploma Obtained. Program of Study Required/Preferred Masters Social Work. Required Certifications, Licensures and Registrations Credential Primary Source Verification Required/Preferred LCSWA Licensed Clinical Social Worker Associate North Carolina Social Work Certification and Licensure Board Required. LCSW Licensed Clinical Social Worker North Carolina Social Work Certification and Licensure Board Preferred *Must complete supervised practice and receive LCSW within two years of employment Experience # of Years Type of Experience Required/Preferred 2+ Oncology Social Work Required, 2+ Counseling, Support Group Facilitation Preferred.
Additional Knowledge, Skills, and Abilities:
- Well-developed psychosocial assessment and intervention skills.
- Ability to develop, facilitate, promote, and maintain support groups for cancer patients and/or co-survivors.
- Interpersonal/relationship-building skills: Ability to develop trustful working relationships with others. Maintains an open, approachable manner, and treats others fairly and respectfully. Preserves others self-confidence and dignity, and shows regard for their opinions.
- Communication skills: Ability to communicate effectively by listening, speaking, and writing; demonstrates skill at group presentations, meeting facilitation, health interviews.
- Problem solving/critical thinking skills: Identifies and resolves problems in a timely manner and excels at locating, retrieving, evaluating, and using information skillfully. - Competence with computer systems, applications, and the electronic medical record.
- Ability to interact and communicate with a wide variety of cultural backgrounds and socioeconomic classes
- Ability to interact with a wide variety of professionals and age groups
- Organization: Ability to multi-task and prioritize; uses time efficiently, develops realistic action plans.
- Adaptability: Maintains regular and dependable work schedule, while being flexible enough to meet patient and program demands that fall outside traditional work hours.
Job Specific Duties Psychosocial Assessment:
Completes psychosocial assessment to determine survivor and family's strengths and needs relative to coping effectively with cancer diagnosis, treatment and follow-up care. Uses high risk and distress screening criteria to identify survivors and families in need of Social Work services. Therapeutic Interventions Uses a range of therapeutic and other interventions, including supportive short-term counseling, group work, and education to address issues in each phase of the illness. Direct Assistance Maintains current knowledge of available resources and provides direct assistance to meet financial, transportation, lodging, and other needs. Documentation On the day of each encounter, fully documents assessments, referrals, patient progress, and known barriers to care in the appropriate section of the Electronic Medical Record. Pre-admission, transfer, and discharge planning Collaborates with social workers and discharge planners at a variety of inpatient facilities to ensure continuity of care. Provides case management services as needed. Program Development Works with community agencies and other Cancer Center staff to develop a complete oncology survivor and co-survivor support program; This includes oversight of support groups, survivorship education and activities, and development of support materials. Participates on the LoveLine Cancer Support Committee. Is an active participant with the Patient and Family Advisory Committee, the Survivorship Committee, and other groups as requested by Cancer Center leadership. Interdisciplinary Conferences Actively participates in tumor boards and interdisciplinary conferences, providing psychosocial insight and identifying patients in need of intervention. Case Management Reviews patient charts to identify needs, provides assistance in removing barriers to care, addresses gaps in services. Analyzes data from patient interviews, chart reviews, and psychosocial assessments to determine patient's needs including direct care or referral to other departments. Appropriately triages telephone calls from the patient with problems or complaints. Maintains written and oral communication with outside agencies, referring appropriate cancer patient to these agencies for psychological, spiritual, social and financial support. Patient Advocacy and Support Takes initiative in ensuring that needed patient services are available at the Cancer Center or by referral. Works with health system and community leaders to develop programs and resources as needed Programmatic Leadership Provides programmatic and thought leadership regarding oncology patient and family needs to all management units (i.e. Scheduling and Registration, Clinical Research, Infusion Center, Radiation Oncology, Oncology Care Team, Hem/Onc Clinic). Includes assisting non-clinical staff to better understand how various providers and treatments interact to facilitate efficient care. Continuing Education Avails themselves of continuing education opportunities to remain in current field. Maintains all certifications to include LCSW, and house wide and oncology-specific social work competencies. In addition when appropriate participates in grand rounds, cancer conferences, and other clinical learning opportunities Professionalism Upholds a professional working relationship at all times and adheres to department rules. Practices teamwork and adheres to Standards of Behavior. Other Duties Performs other duties as assigned by management. Collaboration: Works with others respectfully and openly; provides help to achieve shared goals. Service: Uses appropriate methods to clearly convey information to others in an engaging way, which helps others understand and retain the message. Safety: Meets or exceeds patient and employee safety requirements while promoting and achieving quality outcomes. Accountability: Takes ownership for goals and outcomes; effectively and efficiently uses available resources to successfully complete tasks. Improvement: Identifies opportunities and takes action to continuously improve processes. Maintains effectiveness and flexibility during change. Workplace Requirements Employee Health: Complies with all required employee health programs including annual tuberculin testing and other applicable screening, testing and vaccinations. Credentials: Maintains current licensures, certifications and/or registrations (if applicable for the position). Job Competency: Complies with requirements for job specific competency testing and demonstrates and communicates proficiency in skills required (if applicable to position). Corporate Compliance: Adheres to and understands the Health System's Corporate Compliance Plan as evidenced by timely participation in required training (including annual testing) and 100% compliance with the Corporate Compliance Code of Conduct. Safety: Adheres to and understands the Health System's Environment of Care Plan as evidenced by timely participation in required training (including annual safety testing). HIPAA: Adheres to and understands the Health System's HIPAA Compliance Plan as evidenced by timely participation in required training (including annual HIPAA testing). Education: Attends all required educational programs (including General Orientation, and departmental or job specific required programs).
Physical and Behavioral Requirements
- Physical requirements include occasional stooping, reaching
- Frequent sitting, standing, and walking
- Light physical force is required (exerting up to 20 pounds of force occasionally, or up to 10 pounds of force frequently, or a negligible amount of force constantly to move objects)
- Visual acuity to accurately work within the electronic medical record.
- Ability to speak and hear is required to communicate with patients
- Sense of touch to operate computer and telephone
- Ability to effectively manage stress resulting from demand on personal availability and fast-paced environment
