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Personal Lines Underwriter

2 months ago

Dallas, United States Hallmark Financial Services, Inc Full time

Job Description:

As Hallmark continues to grow, we strive to find talented, innovative and creative professionals to join our team. We offer very competitive compensation and benefit packages combined with a team atmosphere that encourages independent initiative and professional growth.

Position Summary:

Reviews all policy information and applies critical thinking skills to determine if risk meets the Company's underwriting guidelines and to ensure the policy is rated correctly.

Job Duties

  • Reviews new business policies, endorsements, and renewal policies for accuracy, correct rating, and compliance with program underwriting guidelines.
  • Processes cancellations and non-renewals of unacceptable risks within state statutory requirements and program underwriting guidelines.
  • Reviews discount proofs to validate discount qualification.
  • Processes correspondence from agents, policy holders, and loss payees/additional interests.
  • Reviews, investigates and processes claim alerts.
  • Processes policy reinstatements.
  • Reviews underwriting reports including but not limited to MVR, Loss History, and TransUnion insurance score reports ordered at point-of-sale.
  • May order and process underwriting reports such as MVR, Loss History, TransUnion Insurance score and Vehicle History reports.
  • Identifies and investigates red flags encountered during processing work or phone calls.
  • Documents policy files in a factual and professional manner that reflects solid thought process, decision making, and application of underwriting guidelines.
  • Provides feedback to Personal Lines Underwriting Manager on agency issues.
  • Handles inbound calls assisting agents and policy holders with policy questions or concerns as assigned.
  • Performs duties and responsibilities within the department quality and productivity standards, state regulatory requirements, and product underwriting guidelines.

Independence

  • Decisions of low complexity should be made within company guidelines.

Supervision

  • No direct reports

Education, Experience, Knowledge and Skills:

  • High school diploma or equivalent with some college, or 1-3 years of related experience; insurance experience is required.
  • Knowledge of personal lines insurance underwriting principles required
  • Must be customer service oriented.
  • Excellent written and verbal communication skills.
  • Detail oriented, highly organized, efficient, and able to multi-task.
  • Strong analytical and critical thinking skills.
  • Must be able to type at least 25 wpm.
  • Ability to sit for prolonged periods of time.
  • Basic Microsoft Office skills.

Hallmark Financial Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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