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Transportation General Manager

3 months ago

Baltimore, United States Transdev Full time

Overview

The General Manager provides a proactive management approach and will have overall responsibility of operations including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client and customer satisfaction and financial performance. The salary range for this position is $100-120K.

Responsibilities:

  • Proven relationship builder with employees, the client, union partners, and the community

  • According to the contract, sets commercial and operational strategic direction for the business unit team and leads the management team and employee workforce to achieve corporate/property safety goals, service performance, and financial objectives

  • Responsible for identifying and developing business growth opportunities

  • Responsible for optimizing the return on assets deployed within the business to include vehicle scheduling, maintenance, and performance management

  • Responsible for identifying and analyzing KPIs to maintain positive results

  • Ensures services are provided within budget and action plans are developed and implemented to improve operational efficiencies

  • Responsible for determining and delivering business unit budget

  • Ensures compliance with state and federal regulation and compliance with Transdev corporate safety standards

  • Responsible for all staff management and development and training in liaison with the corporate team as appropriate

  • Ensures effective environmental compliance and sustainability management

  • Provides complete and accurate data collection, compilation, analysis, and reporting

  • Other duties as required

Qualifications:

Education:

  • Completion of a four (4) year college degree in a relevant field is desirable, although relevant education obtained through alternative methods will be considered

  • Experience in Business Administration, Logistics, Transportation or related field or equivalent business experience preferred

Field and years of experience required:

  • Minimum of 5 years as a successful General Manager of a project of a similar size and scope preferred or proven ability to grow and adapt quickly with proven performance and expertise providing high quality service to the community

  • At least 5 years of experience managing a fleet of 500 or more fixed route or paratransit buses

  • Labor relations experience

Skills and Knowledge Required:

  • Knowledge of relevant federal and state employment laws

  • Thorough knowledge of ordinances and regulations underlying the transit operation

  • Thorough knowledge of the methods of operation of the transit system’s staff and operational departments

  • Ability to build solid and maintain strong working relationships with clients

  • Ability to manage cost control and financial budget

  • Working knowledge and proficiency with Microsoft Office Suite

  • Understanding of technology, apps, Wi-Fi, and understanding of transportation technology

  • Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization

  • Ability to organize and perform work efficiently, strong attention to details

  • Ability to work effectively with union partners, including labor grievances, and negotiations

  • Travel requirement: