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Nacora Customer Service Specialist

3 months ago


Jersey City, United States Kuehne Nagel Full time
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel our Jersey City site is looking for a new Nacora Customer Service Specialist to join our Insurance Brokers team. Your Role This role will be responsible for the organization, management & service of companies within the Kuehne + Nagel group as well as incentives available to these companies within the programs we provide. This role will also be responsible for the organization, management & service of named accounts within Nacora USAâs book of business. This role will also handle other special tasks and projects that are assigned by the managing director. Your Responsibilities
  • Organization, management & service of companies within the Kuehne + Nagel group.This includes audits of data and data analysis of policy usage as well as the maintenance of information within the Nacora operations platform.
  • Management of incentive programs available to these companies within the programs we provide
  • Acknowledgement of financial transactions within the ACON platform
  • Assist in the training for and conversion of Nacora USA accounts to move to MNQ quoting platform
  • Assist in the data movement to new BMS once available and assist in roll out of new CRM (Salesforce) through this system for Nacora usage
  • Handle other special tasks and projects that are assigned by the managing director.
  • National travel as needed
Your Skills and Experiences
  • 5+ years experience in customer service
  • University degree, bachelors or higher
  • MS Office skills
Good Reasons to Join At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The hourly wage range for this position is between $X and $Y. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-