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Nacora Customer Service Specialist
3 months ago
- Organization, management & service of companies within the Kuehne + Nagel group.This includes audits of data and data analysis of policy usage as well as the maintenance of information within the Nacora operations platform.
- Management of incentive programs available to these companies within the programs we provide
- Acknowledgement of financial transactions within the ACON platform
- Assist in the training for and conversion of Nacora USA accounts to move to MNQ quoting platform
- Assist in the data movement to new BMS once available and assist in roll out of new CRM (Salesforce) through this system for Nacora usage
- Handle other special tasks and projects that are assigned by the managing director.
- National travel as needed
- 5+ years experience in customer service
- University degree, bachelors or higher
- MS Office skills