Client Support Technician

1 month ago


Miami, United States Nicklaus Children's Health System Full time

Job Summary

Provide PC hardware and  software installation and  support services and  Internet access support services.

Job Specific Duties

  • Installs, configures, implements and  maintains desktop client software, e.g.  Microsoft applications (Outlook, Exchange, Internet Explorer, Office, Windows, etc.)  and/or Mac applications (Entourage, Safari, Office, Mac O/S,  etc.),  meeting SLAs on incidents and service requests. 
  • Installs, relocates and  supports PCs, servers, printers and  other  computer-related equipment.
  • Tracks MCH’s assets by updating information as equipment is replaced, moved or changed.
  • Under  supervision, tests network connectivity and  access to ensure security, integrity and  accuracy of data transmitted throughout MCH. Ensures that physical connections are  standard, orderly  and  clearly  identified. 


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