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Supervisor Airport Operations

2 months ago

Detroit, United States SkyWest Airlines Full time

About SkyWest

SkyWest Airlines, the largest independently owned regional airline, is currently in search of an individual who takes pride in seeing a job done well and are ready to take on new challenges and opportunities. Come join our Detroit, MI team

As a SkyWest employee, you will be part of an exciting team spread across the nation that loves working in the travel industry and sharing their enthusiasm with the passengers. From the seasoned traveler to the first-time flier, we want to make it a great experience. Aside from being a part of this incredible network of individuals, all SkyWest employees enjoy unparalleled travel benefits for you and your family with one or more of our four mainline partners.

Primary Job Duties

This role requires the ability to deliver results that contribute to our operational performance in Detroit, MI, by working in a fast-paced environment with multiple work groups. The role requires a strong work ethic, a high degree of accountability, initiative, and the ability to build relationships with internal and external colleagues. You must enjoy multi-tasking, operating independently and multi-functionally, and be agile in learning and mastering new processes. The ideal candidate will work calmly in a fast paced and high-pressure environment, be proficient with various forms of technology, and be able to maintain a sense of humor, humility, and positivity. This is a full - time position. The position starts at $25 an hour and increases to $34 based on years of service with SkyWest Airlines.

  • Work alongside Delta Airlines personnel in the Airport Command Center (ACC) for the Detroit, MI (DTW) hub

  • Support the SkyWest Airlines operation in DTW by communicating with SkyWest headquarters and local teams to ensure our customers receive the most reliable information and service

  • Advocates for SkyWest Airlines best interest for a safe and reliable operation in DTW

  • Identifies any hurdles to safety and top operational performance involving gate assignments, aircraft towing, crew movement, and other ground operations

  • Establish and maintain direct relationships with appropriate personnel and advocate SkyWest’s operational performance accordingly

  • Other tasks required for the SkyWest operation in DTW and as assigned by the Regional Manager – Airport Operations

Minimum Requirements

  • Previous airline ground operational experience

  • Proficient in basic computer programs

  • Multi-task on a computer, with multiple programs and systems operating at once

  • Effectively communicate to a variety of internal and external workgroups

  • Effectively communicate in time critical and stressful situations

  • Remain humble while learning and continue learning well beyond the training period

  • Takes extra care to ensure work is done properly and effectively

  • Takes initiative to adjust daily job duties based on what is required in the operation

Preferred Experience:

  • Experience with DL network systems and operational tools

  • Experience working at an airline hub

  • Understanding of an airline hub operation control center

  • Previous airline operational leadership experience

  • Working knowledge of DTW airfield and ground operations

  • Strong knowledge of airline performance metrics and nomenclature

  • Basic understanding of crew scheduling, rest, and related regulation

Physical and Other Requirements

  • 18 years of age or older

  • Have a high school diploma or GED

  • Legally authorized to work in the United States for any employer without sponsorship

  • Pass a pre-placement background check and drug screen

  • Possess all necessary credentials to obtain airport credentials if needed

  • Sit at a computer for extended periods

This job posting may have an additional video interview requirement. Those candidates selected for an interview will be contacted with further information as to an interview date/time/location. Please monitor your email and junk folder for additional instructions.

SkyWest is committed to maintaining a working environment of satisfying employment and mutual respect for all of our employees, regardless of race, color, national ancestory, sex, sexual orientation, gender identity, marital status, national origin, religion, medical condition, disability, pregnancy, age or military status. We have specific training plans and programs in place to maintain such an environment.