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Customer Service Representative
2 months ago
Location:Cape Coral Hospital -636 Del Prado BlvdCape Coral FL 33990
Department: CH Complex Care Center
Work Type: Full Time
Shift: Shift 1/7:00:00 AM to 7:00:00 AM
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
Summary- Having a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match and college tuition reimbursement after a year with Lee), career growth, work/life balance, and a market competitive salary.
- Located at Cape Coral Hospital - 4, 20 hour shifts that will vary between 7am to 7pm. You will work every other weekend with changing week days.
- Must include most up to date resume to be considered for role.
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
RequirementsEducational RequirementsDegree/Diploma ObtainedProgram of StudyRequired/Preferredand/orHigh School Diploma or EquivalentRequiredExperience RequirementsMinimum Years RequiredArea of ExperienceRequired/
Preferredand/orLess than 1 YearClerical/AdministrativeRequiredandInsurancePreferredorCustomer ServicePreferredAdditional Requirements
1-2 years prior experience required for Lee Health Solutions.
State of Florida Licensure RequirementsLicensesRequired/Preferredand/orNot RequiredCertifications/Registration RequirementsCertificates/RegistrationsRequired/
Preferredand/orAdditional Requirements
Basic Life Support (BLS) may be required at some locations within 90 days of hire.
US:FL:Cape Coral
