Dispatcher

1 month ago

Ft Worth, United States Amentum Full time

*Contingent upon contract award*

Located near DFW Airport (south)

Position Summary:

Event logging and recording of centrally managed law enforcement radio monitoring, monitoring of intrusion detection systems, non-emergency and emergency dispatching, incident reporting, and utilization of investigative databases.

Essential Job Duties:

  • Effectively monitor radio communications.
  • Provide timely response to requests for information.
  • Monitor intrusion detection systems (IDS) using automated alarm monitoring software.
  • Initiate internal and external law enforcement response based on defined criteria.
  • Accurately capture and document event information.
  • Ensure the accuracy of information stored in the alarm database.
  • Provide professional customer service to internal and external parties.
  • Monitor biological detection systems (BDS) and initiate dissemination of information.
  • Communicate clear and concise information via telephone and radio communications.
  • Access and communicate intelligence data maintained in internal and external databases.
  • Query, enter, and update electronic records.

Minimum Requirements:

  • High school diploma or general education development diploma.
  • Must be at least 18 years of age.
  • Must be able to obtain dispatcher certification within nine months.
  • Must be able to obtain and maintain National Crime Information Center/National Law Enforcement Telecommunications Systems Limited Certification within six months.
  • Must be able to obtain and maintain a Moderate Risk Background Investigation (MBI) USPIS Clearance. Note: US Citizenship is required to obtain a MBI Clearance.
  • Ability to write reports and document events in a concise and accurate manner, including proofreading for grammar, spelling, and punctuation.Ability to speak, read, and comprehend English fluently.
  • Computer proficiency and working knowledge of Microsoft Office.
  • Ability to type a minimum of 45 words per minute.
  • Ability to be flexible with work schedule.

Desired Qualifications:

  • Prior dispatching experience and experience with alarm monitoring and computer-aided dispatch software is desirable.
  • Strong verbal and written communication skills.
  • Strong multi-tasking skills.
  • Ability to handle conflict in stressful situations and maintain professionalism.

Safety Responsibilities:

  • Participate in Amentum’s Fit for Duty program daily.
  • Immediately report any injury or incident to a supervisor regardless of significance.
  • Assess the work area daily for ergonomic or other hazards common to office work.
  • Report to a supervisor any hazard that you are unable to eliminate or control.
  • Participate in safety initiatives like observations, near misses, and safety committees.

Physical and Mental Requirements:

This position regularly works in an office environment with controlled temperature and lighting. This role may require extended periods of sitting and monitoring computer monitors. This role requires the ability to hear ordinary telephone and radio conversations with either ear. This role may move equipment weighing up to 20 pounds occasionally.

       

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

Labor Law Posters

EEO including Disability/Protected Veterans

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