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Sr. Service Center Engineer

5 months ago

Houston, United States The Timken Company Full time


Job Description:

Your Career Begins at Timken


If you're ready for a challenging career that provides you with the ability to advance personally and professionally, look to Timken. Our associates make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion.

Philadelphia Gear, a brand of Timken Gears and Services, is seeking a Sr. Service Center Engineer for its Houston, TX regional service center. The Sr. Service Center Engineer is involved in all technical aspects that support the operations of the regional service center and acts as technical liaison to the Philadelphia Gear corporate engineering department.

Essential Responsibilities

  • Implement customer requirements for the repair, modification, or upgrade of customer's equipment
  • Evaluate the condition of equipment and determine which components are re-useable, repairable, or must be replaced
  • Perform failure analysis and create technical reports for customers
  • Define the scope of work needed to return equipment back to full working condition
  • Measure and reverse engineer non-PG components
  • Provide calculations for manufacture of new gears or repair of existing gears
  • Design, specify, and create detail drawings of components
  • Build job travelers that lay out the order of operations and describe the work needed to carry out the repairs or modifications of gears, components, and equipment
  • Assist in technical training of shop personnel
  • Provide technical support to suppliers, customers, field service and customer service
  • Occasional travel may be required.

Minimum Qualifications

  • Bachelors degree in design or mechanical engineering
  • 5 years of experience in design or manufacturing engineering, assembly or test supervision, or field service engineering and equipment and repair required
  • Experience with mechanical power transmission and gear drives required
  • Basic knowledge of fluid film and rolling element bearings, gear design, and vibration analysis highly desirable
  • Proficient in SolidWorks 3D modeling
  • Excellent computer skills; proficient in Microsoft 365/Office Suite software
  • Strong written and verbal communication skills required

Key Attributes

  • Strong written and verbal communication skills
  • Multi-task, identify priorities, meet deadlines
  • Active problem solver
  • Customer service oriented
  • Work effectively and collaboratively as part of a team
  • Interact professionally with all levels of customers suppliers and internal support teams

This full-time position is eligible to participate in the company's short-term incentive program, paid time off plan, 401k, and comprehensive benefits package including medical, dental, and vision. Qualified candidates can apply for this position by clicking on the link located in the job posting at .

All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.