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Professional Services Consultant

3 months ago

Corona, United States Logicalis Full time
Job Description
Summary

Candidate must be willing to travel minimum of 20% to Corona, CA Metro Area as needed for client site visits.

Provides comprehensive professional services delivery as related to infrastructure consulting, design, implementation, configuration, and knowledge transfer to Logicalis clients. Acts as technical resource and provides expertise and implementation guidance to clients.

Essential Duties and Responsibilities
  • Performs implementations of overall solutions for clients, including development of solution designs, implementation plans and documentation.
  • Provides guidance, assistance and recommendations to determine new technical services and solutions for client's business.
  • Strong technical writing skills to develop Low Level Design (LLD) plans, reports, and/or documentation for a given project.
  • Satisfies client technology services and solution requirements using best practices to:
  • Design
  • Plan
  • Implement
  • Validate and Test
  • Document
  • Provide Knowledge Transfer
  • Troubleshoot
  • Support
  • Works directly with client to gather requirements to design solutions, build proof of concepts and implementation solutions.
  • Delivers consultative-based knowledge transfer and documentation to Logicalis' clients.
  • Works with Resource Management Office (RMO) and Project Management Office (PMO) and Engagement Manager (EM) in scheduling and managing engagements.
  • Works with Logicalis' clients to perform assessments, health checks, performance tests, and capacity planning.
  • Establishes trusted advisor relationships with clients by demonstrating strong listening skills.
  • Builds credibility and trust by delivering what has been promised within established timeframes.
  • Maintains focus on client satisfaction and expectation management.
  • Working with peers in a collaborative environment.
  • Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.
  • Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
  • Supports and conducts self in a manner consistent with customer service expectations.
Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

Logicalis has a willingness to accept a candidate who has technical expertise in some or all of the technology areas. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience/Technical Requirements/Certifications

Equivalent combination accepted.

Education
  • Bachelor's Degree in a related field.
Network/Security Experience / Technical Requirements
  • Proficient knowledge of industry standard network and security technologies (Firewalls, IDS/IPS, VPNs, Packet Capture, network assessments, router/switch rack and stack and cabling, network configurations and etc.
  • 5 years of technical experience, including design, implementation, and support of Network and security, in the following:
    • Cisco Security and SecureX solutions (ASA, FirePOWER, SecureX, MDR).
    • Palo Alto Security (Firewalls, Panorama, Prisma).
    • Fortinet Security solutions (FortiGate, FortiClient).
    • Cisco network infrastructure (ISR/ASR, Catalyst, Nexus, SD-WAN, ACI, SDA, Meraki, DNAC).
    • Aruba network infrastructure.
    • Security Policy Management (ISE, ClearPass).
    • Integration of multi-factor authentication with regards to network/security infrastructure (DUO).
    • Integration into multi-vendor cloud environments from a network/security standpoint (Azure, AWS, OracleCloud).
    • Various technologies including but not limited to IPSec, Spanning-tree design, dynamic routing protocols, Virtual Stackwise, VPC, VDC, OTV, VXLAN, IPV4/IPV6.
    • Experience with VMWare vSphere/ESX administration and deployment.
Wireless Experience / Technical Requirements
  • 5 years of technical experience, in the following:
  • Wireless Controllers and Access Points
  • Meraki Wireless
  • Indoor and Outdoor Wireless MESH Networks
  • Cisco Prime Infrastructure (formerly NCS)
  • Cisco Mobility Services Engine (MSE)
  • All things 802.11/RF - Ex. Wireless design, troubleshooting and certification using industry standard applications including but not limited to Ekahau
  • Cisco ISE
  • Cisco DNA
  • Cisco DNA Spaces
  • Point to Point and Point to Multi-point bridging
  • Cisco CMX
  • Aruba ClearPass and Aruba Central
  • Juniper/Mist
  • Mobile Device Management
  • Consulting background focused on Wireless solutions.
  • Proficient use of all Microsoft Office applications
Certifications

One or more of following:
  • Cisco Certified Network Associate
  • Cisco Certified Network Professional
  • Meraki
  • Aruba
  • Juniper/Mist
  • Fortinet
Other Skills and Abilities
  • Excellent written and verbal skills; confidently and professionally interacts with external clients and internal teams.
  • Ability to consult with client in-depth to ascertain and define need or requirements for the scope of work required to obtain solution.
  • Self-starter with excellent organizational, administrative, and interpersonal skills.
  • Outstanding time and prioritization management; multitasks to accommodate requests from multiple clients and internal requests.
  • Excellent problem solving, decision making, and analytical skills.
  • Outstanding problem solving, decision making, and analytical skills. Ability to manage very complex projects.
  • Maintains excellent client relationships and high client satisfaction ratings.
  • Ability to travel nationally to meet with clients.
  • Participates proactively in own career development.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

NOTE: It is Logicalis' practice that when a client requires medical testing, the employee must accept that requirement as a condition of their assignment and either submit to the tests or show proof they've completed the test satisfactorily (i.e., TB Test negative).

Salary Compensation Range: $130,000 to $150,000 plus bonus