Game Night and Events Intern

2 months ago

Columbus, United States teamworkonline Full time
The Columbus River Dragons are searching for highly motivated and enthusiastic interns for the 2024-2025 hockey season. Our ideal candidates will demonstrate attention to detail, ability to multitask, take initiative to provide solutions, and prioritize the consumer experience. Our interns should have a passion for sports and be looking to gain hands-on experience in all of the following areas: Broadcasting, Game Operations, Social Media, and Ticketing. Interns will work closely with our Game Night & Event Operations Manager along with other members of our front office staff to learn, create, and assist with the execution of a top notch fan experience at all 28 home games. 

Company Overview:

It’s a River Dragon tradition to provide the families in our local and surrounding communities the opportunity to be a part of an organization that is relentless in our pursuit of excellence. We’re committed to developing a championship caliber hockey team, providing a superior patron experience, and collectively making a meaningful and consistent contribution to our surrounding area. We further strive to establish ourselves as an integral asset to the Chattahoochee Valley, and to be a consistent source of pride for our entire community. 

The Columbus River Dragons are a member of the Federal Prospects Hockey League (FPHL), and were founded in Columbus Georgia in 2019. Since its origin, the team has appeared in playoffs every year, making it to the finals twice, and were named the Champions of the Ignite Cup in 2021. 

Position Summary & Responsibilities:

Interns will be expected to attend and work all home games beginning in October and running through April. There are 4 main areas that our interns will be working in, but they will be expected to contribute and participate in all aspects of game nights. Our goal is to expose our team of interns to multiple facets of sport to help provide direction to someone eager to begin a career in the field. 

Game Operations- On-Ice

  • Provide support and assistance to the Game Operations Manager during game night set up and take down
  • Provide production and operational support to the Game Night & Event Operations Manager during all home games
  • Assist with in-game promotions, intermission activities, ceremonies, performances, on-ice experiences, etc.
  • Act as a liaison between the Game Operations Manager and talent, fans, and honorees for live entertainment features and activities that occur throughout the game
  • Responsible for ensuring that all pregame, in-game, and post-game presentation elements are well executed, and occur at the correct time and location
  • Find and secure contestants as required, escort talent and guests around arena
  • Other roles and responsibilities may be required

Game Operations- Hospitality

  • Provide support and assistance to the Game Operations Manager during game night set up and take down
  • Responsible for managing a concierge table and ensuring that it remains in operation for the duration of the game
  • Assist fans in purchasing chuck-a-puck purchases and questions
  • Assist fans in signing up and getting to the ice for promotions, intermission activities, ceremonies, performances, on-ice experiences etc.  
  • Act as a liaison between the Game Operations Manager and talent, fans, and on-ice game participants
  • Responsible for managing and passing out chuck-a-puck prizes to fans,  all changes in prize quantity should be communicated to the Game Operations Manager
  • Other roles and responsibilities may be required

Game Operations- Dragon Vision/Camera

  • Provide support and assistance to the Game Operations Manager during game night set up and take down
  • Responsible for managing a camera and ensuring that it remains in operation for the duration of the game
  • Assist Game Operations Manager in Dragon Vision promotions, must ensure that promotions are well executed and occur at the right time
  • Other roles and responsibilities may be required

Ticketing

  • Monitor the VIP and group entrances on game nights to interact with ticket holders
  • Print and assist with distribution of will call tickets on game nights
  • Ensure that the organization and delivery of tickets is done in a structured and efficient manner
  • Assist with ticketmaster and be prepared to troubleshoot any problems that occur prior to or during the game

Qualifications:

  • 17+ years of age
  • This is not a paid internship, but may be used for course credit
  • Must be able to work games and events (nights, weekends, and holidays)
  • Must be able to lift 30 pounds
  • Must be able to interact with large crowds
  • Proficient in Microsoft Excel/Google Sheets

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.


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